Reviews
Service of my Prius
My service rep,Ken, is truly exceptional in the way he has taken care of me and my Prius. I find Him going up and beyond in the way he tries to help his customers. Your dealership will always remain strong with service reps like him.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, thank you for leaving our service team a great review! -- Jay Carley, General Manager
Awesome purchase
Tim made it so easy and simple to buy my car that I would definitely recommend him and the rest of his team at Larry Miller Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for leaving us a 5-star review, we appreciate it! Congrats on the new car! -- Jay Carley, General Manager
GREAT TO DEAL WITH
KJ OUR SALESMAN BOTH TIMES, WAS AWESOME. EASY TO DEAL WITH, FOUND WHAT WE WERE LOOKING FOR AND WAS A EASY TRANSACTION. KEITH JOHNSON WAS THE REASON WE CHOSE TO COME BACK AND PURCHASE AGAIN.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the new car! thank you so much for leaving our team this great review, we appreciate it. We will let KJ know that he is doing a great job. -- Jay Carley, General Manager
Toyota 4 Runner owner
Excellent sales associate. He was informative, patient and competent
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled that you had a great experience with us. We appreciate the 5-star review. -- Jay Carley, General Manager
just OK
A lot of the usual dealership games. I'm not impressed by Larry Miller Toyota.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities 2.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Joel, we are sorry to hear that you weren't impressed with us. Our goal is to provide a 5-star customer experience. Please let us know what we can do to improve. -- Jay Carley, General Manager
Extremely professional
Rick Zamora, fleet sales, is the consummate professional and truly makes car buying a pleasant experience. Our family has used his services for over a decade at LHM Toyota, purchased a half dozen vehicles there, and have always left completely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ben, thank you so much for leaving us a 5-star rating. We appreciate your loyalty! We will also pass along this good review to Rick. -- Jay Carley, General Manager
Service RAV4
Fairly expensive service this visit. But the issue, if not corrected, could have had extreme consequences during a road trip. Being a major purchase, I appreciate any and all maintenance that protects this valuable asset! Continue the great service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, thank you for leaving our service team a great review. We are happy to hear that the issue is corrected and your vehicle is running well. -- Jay Carley, General Manager
Always great.
Friendly & timely....easy to make appt and drop car off.....always love the shuttle service. Brenda was so nice..wanted to spend the day with her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the 5-star rating and review, we appreciate it. -- Jay Carley, General Manager
Satisfied!!
Rick Emerson always takes good care of me. Goes above and beyond. Keeps me informed what is happening. Always enjoy the coffee and goodies. The place is clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us a great review! We will pass along the great review to Rick as well. -- Jay Carley, General Manager
Service repair
Excellent.Customer service was great and waiting time was short.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rene, thank you for such a great review of our service team! -- Jay Carley, General Manager