Reviews
Oil Change
My vehicle was taken care of properly and efficiently. Thank you.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courtney, thank you so much for your kind review! I am so glad that you had an efficient service appointment. Jay Carley, General Manager
Friendly Professional
Rick Emerson handled my "semi-emergency" by getting me scheduled, in and out all the while keeping me informed of situations, costs, and estimated completion time--just what I have come to expect. Keep up the good work. Bob
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, I am so glad we could get you in and help with your vehicle! I will pass along your kind words to Rick. Thank you for your review! Jay Carley, General Manager
FOUR FAT SENIORS IN A SARDINE CAN
THE SHUTTLE RIDE IN BOTH DIRECTIONS WAS OVERLOADED. 80 YEAROLD FAT PEOPLE SHOULD NOT BE REQUIRED TO SIT IN THE 3RD ROW OF SEATS. THE SPACES AVAILABLE TO GET INTO THE 3RD SET OF SEATS SHOULD BE USED BY 10 YEAR OLD SKINNY KIDS. ROY (DRIVER) SAT BEHIND THE WHEEL AND OFFERED NO HELP. I'M SURE HE HAS SEEN THIS PROBLEM MANY TIMES. ALL 8 PASSENGERS WERE SENIORS. THE TRIP TO AND FROM TOYOTA WERE DELAYED WHILE ROY WAITED TO "FILL" THE VAN.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reaching out. We always appreciate feedback from our customers! Jay Carley, General Manager
Great servicd
Easy making appointments. Wait time this time was short. I always look forward to reading, eating popcorn and relaxing in your lounge. Your employees are all professional, clear, and easy to deal with.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carolyn, I'm so glad that you have been impressed with our service department! I hope you will continue to think of us when your vehicle needs service! Jay Carley, General Manager
Larry Miller Toyota is the best!
I have bought 2 cars at Larry Miller Toyota. I highly recommend this dealer to any one looking to buy a car. They are the best! - JP in Anthem
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
JP, thank you so much for your return business! I am so glad you have been impressed with our dealership! Jay Carley, General Manager
Excellant
Service Rep Duane Thomas was very courteous and helpful. The work was completed in a very reasonable amount of time. I will continue to bring my 4Runner here for all future service needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I am so glad you were impressed with your service experience. Thank you for your continued business! I will pass along your kind words to Duane and the staff. Jay Carley, General Manager
Vehicle Repairs
I appreciate getting my Toyota Highlander in for repairs on short notice. The problem was diagnosed and repairs done the same day so that I could get back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keith, Thank you so much for your review. I am so glad you were impressed with our service! I hope you will continue to think of us when your vehicle needs a service appointment! Jay Carley, General Manager
Fast friendly service
Fast friendly service! I was able to drop my car off at night ahead of time so that I wouldn't have to leave early the next day. Todd in service was very friendly and accommodating. He called the next day when the car was ready and was very courteous and professional when I went to pick up my car. It is nice to see a company who still values great customer service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am so glad that you were impressed with our service center! I will make sure to pass along your kind words to Todd, and the rest of the staff. I hope you will continue to think of us when it's time for your vehicle to be serviced again! Jay Carley, General Manager
Routine service and a brake job.
Seating in the waiting room was limited, Scott H always takes great care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, Thank you so much for your review! I am so glad you were impressed with Scott. I will make sure to pass along your review to him. Jay Carley, General Manager
Saundra Schap customer
excellent timely service. help very polite and friendly
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Saundra, I am so glad you received excellent service! I hope that you will continue to think of us when your vehicle needs service! Jay Carley, General Manager