Reviews
5,000 mile service.
As is the normal case, this service was done professionally, quickly and very thoroughly. Service Rep Chris Conger was friendly and made sure as usual that all work was done in top notch fashion. This was another reason We bring our vehicles back to Larry Miller Toyota for servicing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christopher, thank you for your review! I am glad that we could provide you with professional, quick service. Jay Carley, General Manager.
4/20/2015 RAV service
Was pleased to be informed of needed repairs other than pre-paid service. Always want to protect and maintain one of our most expensive assets that is depended on each day! Preparing for a road trip and was glad that these items were replaced. As usual, your shuttle service is invaluable when it comes to being able to carry on business and not being anchored at the dealership for hours! Keep up the great job!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, thank you for your review! I am glad that we could provide you with helpful service! Jay Carley, General Manager.
15,000 mile service
Wait time was shorter than expected. The facility is very clean and the staff is very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, thank you for your review! I am glad that we could provide you with a friendly and helpful visit. Jay Carley, General Manager.
45000 mile chech-up
Always a pleasure when I need to bring my Matrix in for service. Dwayne is a great service manager when I come in. Thank you Dwayne.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am so glad that we could provide you with a great experience. Jay Carley, General Manager.
First Service Experience for Camry
Not only was this my first service experience since purchasing this Camry (my first Toyota!), a nail was found in one of my tires and was repaired!!! GREAT service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with great service! Jay Carley, General Manager.
Quick service
Service was great. I waited for the car, was there under an hour and was on my way! I have always had a good experience dealing with the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad that we could provide you with a great service experience! Jay Carley, General Manager.
60,000 miles service check up
My service advisor, Rick Emerson, was exceptional. This is the first time since bring bringing my car to Larry Miller Toyota, Peoria, that I had an advisor go over every detail of my bill. What work they performed and exactly what they did. He was very helpful and very courteous. He will become my permanent advisor. (I purchased my vehicle at Larry Miller in 2006 and have been bring my vehicle there for service since then.)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joanne, thank you for your review! I am glad that we could provide you with exceptional service. Jay Carley, General Manager.
Great experience
My new Guy Chris Conger made me feel special and took time to explain everything. Best experience so far!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth, thank you for your review! I am glad that we could provide you with an informative experience. Jay Carley, General Manager.
Natalie ward
I brought my 2008 Corolla in for repairs. My service advisor was Dwayne Thomas he was very nice and professional. I will keep bringing my car in for repairs great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natalie, thank you for your review! I am glad that we could provide you with a nice, professional experience! Jay Carley, General Manager.
Scheduled Maintenance
Work was completed in a timely and professional manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bob, thank you for your response. We are glad that we could provide you with timely and professional service. Jay Carley, General Manager.