Reviews
Auto Service
The scheduled service was done in a reasonable amount of time, and all issues were discussed by the Service Advisor (Dean Anderson) to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bob, thank you for your review! I am glad that we could provide you with an efficient and informative visit! Jay Carley, General Manager.
Great
My service advisor, Scott Hollowell is very thorough and professional. Scott takes the time to explain the needs and your options otherwise. He should be in a management position...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am very glad that we could provide you with a professional and thorough experience. Jay Carley, General Manager.
Great car purchase
I dealt with Rob Bradshaw at Larry Millers Toyota Dealership and was very pleased. He listened well, negotiated fairly and I walked out with a great deal. I felt the dealership was easy to work with and very well organized. I appreciated the no high pressure approach. Overall, I would say it was one of my best car purchase experiences in years. Thank you for making it fair and easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! I am glad that we could provide you with a fair and easy buying experience! Jay Carley, General Manager.
Oil changed
It was a very pleasant experience while I am waiting for my car to be service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audra, thank you for your review. I am glad we could provide you with a very pleasant experience. Jay Carley, General Manager.
60,000 mi check
I had my corolla in for the 60,000 mi check. I had another appointment after this, and Rick had me out in approx. 1 1/2 hrs, giving me plenty of time to make it to my other appointment . Rick always is courteous, helpful and friendly, and I trust him to do only what is necessary beyond routine maintenance. He always takes the time to answer any questions I may have, whether in person or on a phone call I place to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, thank you for your review! I am glad that we could provide you with courteous, helpful and friendly service. Jay Carley, General Manager.
Retired
I had a good experience, my service advisor answered all my questions. My next service will be at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! I am vey happy to hear we could provide you with an informative, good experience. Jay Carley, General Manager.
Mike Ross is the best!!
Thank you! Great service as always. Been with Larry Miller since the late 80's and everyone nice. Best place to take a Toyota for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joni, thank you for your review! I am glad that we could provide you with consistently great service. Jay Carley, General Manager.
Larry Miller Toyota, Peoria
Rick Emerson is awesome to work with for my car service needs. Great guy to work with! We have purchased several cars here and keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tracy, thank you for your review! I am glad that we could provide you with awesome service. We will pass your thanks on to Rick. Jay Carley, General Manager.
Service I have come to expect
I have had my vehicles serviced at Larry Miller Toyota since 2007. I have always been treated very well by Chris. He has explained any issue that may have been discovered and when it should be addressed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am very glad that we could provide you with informative and helpful service. Jay Carley, General Manager.
oil change
Scott, my service rep is outstanding. He was fast & efficient, It is a pleasure to have scott as my service rep. I have referred other Toyota owners to him at Larry Miller Toyota.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lanny, thank you for your review! I am glad that we could provide you with outstanding service! We look forward to serving you again. Jay Carley, General Manager.