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Larry H. Miller Toyota Peoria

(3,268 reviews)
Visit Larry H. Miller Toyota Peoria
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (480) 781-4562 (480) 781-4562
Used (480) 787-0707 (480) 787-0707
Service (480) 800-2612 (480) 800-2612

Reviews

(3,268 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Larry H. Miller Toyota Peoria from DealerRater.

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Car Buying Expenience

Another great car buying experience. This is the second vehicle that I purchased from this dealership and both times we were pleased with the relationship and overall car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob, thank you for your review! I am so glad that we could provide you with another great car buying experience. Jay Carley, General Manager.

Our salesman!!

we had a phenomenal sales man, he was absolutely amazing and very knowledgeable about our purchase and our vehicle. Our next vehicle will definitely be purchased here with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a phenomenal experience. Jay Carley, General Manager.

Retired

Excellent salesman. Very polite. Very helpful. Not high pressure. Asked me a lot of questions about exactly what I needed and was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I'm happy to hear you enjoyed your purchasing experience with us. Thank you for your business and review! -Jay Carley, General Manager

Purchase experience for new 2015 Camry XLE

I purchased a 2015 Camry XLE last week from your dealership. The salesman, Rodney Wilson, was very helpful and knowledgeable about this car, making my purchase experience helpful and pleasant. He was very thorough in following through with the many details involved..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

R.L. Adams, thank you for your review! I am glad that Rodney could provide you with helpful and knowledgable service. Jay Carley, General Manager.

Great experience in Peoria

We are from out-of-state spending a few months in lovely AZ and had a problem with our 2008 Highlander. We had a great experience at the dealership in Peoria making our appointment and then the day of service. The new facility is comfortable and customer friendly. Our service writer, Tommy Spoljar, was great as well as his mechanic. Rental car service easy and efficient. Thank you...we'll be back. PS. Thanks for the popcorn!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Denise, thank you for your review! I am glad that we could provide you with a comfortable and friendly experience. Let us know how we can help again! Jay Carley, General Manager.

New Auto Purchase

salesperson friendly and knew his product. Spent over three hours negotiating purchase of 2015 Avalon. Never got a final price for the auto. Had to produce print outs for official Toyota web site for discount on 2015. Tried to charge me 3.98 percent interest from Toyota while I have excellent credit (857 credit score). Chase offered 1.98 percent. Can't understand why I was treated this way as I have purchased two previous Toyota avalons from Larry Miller and have always brought auto to Larry Miller for service. I truly believe I should have been treated with more respect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

I am sorry that you were frustrated with your experience with a member of our staff. I would like to speak with you. We strive to always provide our customers with great experience. I can be reached at 623-876-3400. Thank you. Irina Krasnova, Customer Retention Manager

LARRY H. MILLER SERVICE DEPARTMENT-AMANDA

EXCELLENT BEYOND THE CALL OF DUTY!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Robert, thank you for your review! I am glad that we could provide you with excellent service! Jay Carley, General Manager.

owner

Took both of my new Toyota's in ....one for servicing and one to have the brakes looked at. My service advisor Duane Thomas was excellent and professional. The people were friendly and the cars were delivered on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, thank you for your review! I am glad that we could provide you with excellent and professional service. Jay Carley, General Manager.

A Painless Service Experience

I was welcomed by a host at the dock and the Duane Thomas showed up in one minute. He answered my questions and explained what would be done for a 15000 mile service. Great I sat and read and enjoyed coffee and cake. Duane came to me to price needed parts and soon my Prius was clean and ready to roll. Thanks guys, good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! I am glad that we could provide you with a pleasant experience! Jay Carley, General Manager.

Friendly service

Wonderful experience. Had an appointment. Car was taken on appointment time. My wait to complet the service was very reasonable. Customer lounge is clean and friendly. My service specialist reviewed additional items for consideration on next maintenance. No pressure to do additional work immediately. Overall, very nice experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, thank you for your review! I am glad that we could provide you with a wonderful experience. Jay Carley, General Manager.