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ABC Nissan

(1,172 reviews)
Visit ABC Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
New (480) 389-2378 (480) 389-2378
Used (480) 422-5973 (480) 422-5973
Service (480) 619-5486 (480) 619-5486

Inventory

See all 326 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 1999.
ABC Nissan in the Camelback Autoplex is an Arizona Nissan Dealership that is proud to be the most notable in the state! ABC Nissan proudly provides an exceptional customer service experience and we honor Dealership Staff Employees who excel in Nissan Sales and customer satisfaction. We value your time as a customer and will give you the best price the first time. ABC Nissan knows you have high expectations from a Nissan car dealer and we will not only meet them but exceed them to the best of our ability.

Service center

Phone number (480) 619-5486

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(1,172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ABC Nissan from DealerRater.

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Recent reviews submitted excellent service by Service

Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait

Recent reviews submitted excellent service by Service

Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Never any problems.

Never any problems. Always very nice. I have bought 2 cars there and highly satisfied

Never any problems.

Never any problems. Always very nice. I have bought 2 cars there and highly satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Purchased vehicle that was supposedly inspected and was

Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.

Purchased vehicle that was supposedly inspected and was

Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your feedback is important to us, and we understand your frustration. We take these situations seriously. We value customers who share their honest experiences, as it helps us identify areas where we can work to improve our processes. To discuss this matter further, please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can better understand the specific details of your situation and work toward a resolution.

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Finance manager was sadly dishonest!

Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.

Finance manager was sadly dishonest!

Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your concerns are noted, and we understand your frustration. The situation you've described does not reflect the standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to review what happened during your experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can address these specific concerns directly.

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I’m in out of state buyer so I knew that the sales buses

I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.

I’m in out of state buyer so I knew that the sales buses

I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

From the delays in communication to the confusion around fees, paperwork, and the condition of your vehicle upon arrival, I understand how this created an experience that did not feel transparent or efficient. As an out-of-state buyer, you placed a lot of trust in us to handle things promptly and professionally, and I regret that we did not provide the level of service you deserved. We want to make this right and regain your trust. Please reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805

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Purchased car 8/1/25, they were dishonest, overcharged me

Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.

Purchased car 8/1/25, they were dishonest, overcharged me

Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is especially disappointing to hear this feedback from a long-time customer of 20 years, and we truly understand how upsetting this must be. We take your concerns very seriously, especially regarding the transparency of your loan terms, trade-in payoff, and extended warranty pricing. Please know that we are committed to addressing this situation. We strongly encourage you to reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805

Consumer response

I wrote Beatrice Gonzalez our sales person who sold us the car letting her know how disappointed we were once we got home and seen the contact on how they over charged us on the car, our extended warranty was way over charged , the term of the loan was a different term plus an additional charge added on our contract which was not told to us. Plus there was a negative equity listed on our contract which we were told it would be paid off. The guy by the name of Jesus in finance was in a hurry to have my husband sign and greet us goodbye when I said where is our contract. Very unhappy with this sale deal. My sales lady did not even have the decency to respond to my email. This tells me all she cared about was getting her sales commission., shame on her. ABC Nissan has lost a loyal customer.

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Yesterday I got my oil change on my Nissan at ABC Nissan.

Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!

Yesterday I got my oil change on my Nissan at ABC Nissan.

Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are overjoyed to hear about your wonderful experience with your oil change service, Jamie! It sounds like you received exceptional care that made your visit truly memorable. We understand how important it is to have prompt, efficient service, and we're thrilled that you were able to get in and out quickly without any delays. When our team members go above and beyond to create such positive experiences, it truly makes our day. We're so pleased that your visit left you smiling and that ABC Nissan exceeded your expectations.

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They sell lemons snd they don’t care.

They sell lemons snd they don’t care. I purchased a 2023 rogue and it is going on it’s 3rd repair and I haven’t even made my first payment.. first 2 repairs car broke down our vacation going to and coming home…both breakdowns in the middle of nowhere. ABC could care less. Don’t buy a vehicle here

They sell lemons snd they don’t care.

They sell lemons snd they don’t care. I purchased a 2023 rogue and it is going on it’s 3rd repair and I haven’t even made my first payment.. first 2 repairs car broke down our vacation going to and coming home…both breakdowns in the middle of nowhere. ABC could care less. Don’t buy a vehicle here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I spent a lot of time building my credit so I could get a

I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, I told them I had $1000 to put down and expected a decent rate. They ended getting me to obligate myself to an additional $1500 down all in $500 pymt over the period of 1 week. Which I did do. But they told me this was to ensure me and interest rate of 9%. Within 3 days of purchase the electrical went haywire. Took it back and they said rodent damage, $750 repair. My girlfriend was on the phone with me, told me to get my belongings, leave the keys and get a ride home. They had the car done in 10 mins at a $250 discount. 1,st oil change free, made appt for 2nd. My girlfriend told me the warranty exp'd in April. I called Ben at the svc dept he said no it's not exp and I have to get oil changed there in order for warranty to remain good. We arrived today for svc. My girlfriend showed Ben and another employee the expired warranty and asked them if it was exp'd. She told them we're still getting the oil changed. Both said yes it's exp'd. She doesn't like liars and told them as much. I have to agree these are shady practices, also wanted to add I was not told the vehicles was ever involved in an accident, but clearly on the back drivers side window, written in grease pen that's been attempted to be washed off it has a date it was towed and lists damaged received, including the cluster panel which was what I was charged for on the rodent damage. Also was told the vehicles was $22,000 in the loan papers it's over $25,000 and that's after my high pressure $2500 down. Overall stressful experiences here and now that I know my warranty is exp'd I'm not coming back. Deceptive sales practices all the way around. I can't help but feel these people think most of the population is idiots.

I spent a lot of time building my credit so I could get a

I spent a lot of time building my credit so I could get a low interest rate on a new vehicle. I went into this dealership by mistake, was supposed to meet a salesman at another dealership. Long story short, I told them I had $1000 to put down and expected a decent rate. They ended getting me to obligate myself to an additional $1500 down all in $500 pymt over the period of 1 week. Which I did do. But they told me this was to ensure me and interest rate of 9%. Within 3 days of purchase the electrical went haywire. Took it back and they said rodent damage, $750 repair. My girlfriend was on the phone with me, told me to get my belongings, leave the keys and get a ride home. They had the car done in 10 mins at a $250 discount. 1,st oil change free, made appt for 2nd. My girlfriend told me the warranty exp'd in April. I called Ben at the svc dept he said no it's not exp and I have to get oil changed there in order for warranty to remain good. We arrived today for svc. My girlfriend showed Ben and another employee the expired warranty and asked them if it was exp'd. She told them we're still getting the oil changed. Both said yes it's exp'd. She doesn't like liars and told them as much. I have to agree these are shady practices, also wanted to add I was not told the vehicles was ever involved in an accident, but clearly on the back drivers side window, written in grease pen that's been attempted to be washed off it has a date it was towed and lists damaged received, including the cluster panel which was what I was charged for on the rodent damage. Also was told the vehicles was $22,000 in the loan papers it's over $25,000 and that's after my high pressure $2500 down. Overall stressful experiences here and now that I know my warranty is exp'd I'm not coming back. Deceptive sales practices all the way around. I can't help but feel these people think most of the population is idiots.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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I recently visited ABC Nissan to purchase a certified

I recently visited ABC Nissan to purchase a certified pre-owned Pathfinder. I had a great experience working with Ricky, my salesperson—he was friendly, professional, and helpful throughout the process. Unfortunately, my experience with his manager, Javier, was the opposite. While he initially came across as kind and supportive, that changed when I started asking questions and expressing concerns about the numbers he presented. Despite repeatedly saying he had my best interests in mind, the pricing didn’t add up, and he wouldn’t allow me to take a photo of the sales offer so I could get a cashier’s check from my credit union. They attempted to charge over $3,500 for add-ons like door edge guards (which cost about $25 online), window tint that was already installed before they acquired the vehicle, and paint protection—which felt more like a sales gimmick than a real value. When I didn’t agree to these terms, Javier became dismissive and condescending. He even implied I wasn’t serious about buying, despite the fact that they had already run my credit and had all my information. To make matters worse, they kept my car keys and credit card after I declined the offer. I had to go into the sales tower and retrieve them myself, which felt both uncomfortable and unprofessional. I left feeling deeply disappointed—not just in the sales tactics used, but in the way I was treated when I stood up for myself. The next day, both the salesperson and another sales manager, “Bear,” contacted me and said they could now offer me the exact deal I was asking for originally. But once I arrived at the dealership, I was told the deal would only be honored if I edited or removed the negative review I had posted. That’s not only unethical—it’s manipulative and wrong. Holding a deal hostage in exchange for silencing an honest review is a perfect example of the shady business practices happening at ABC Nissan. My deal is now finalized, the vehicle is funded, and the car is mine—so there’s no reason to hold back. The only reason I even went back and dealt with their nonsense was because, at the end of the day, the deal was good and it’s what my wife wanted. I won. But that doesn’t excuse how they treat people who ask questions or refuse to be taken advantage of. ABC Nissan is shady. Their tactics are misleading, their pressure is excessive, and their integrity is questionable at best. Approach this place with extreme caution—or better yet, just stay away.

I recently visited ABC Nissan to purchase a certified

I recently visited ABC Nissan to purchase a certified pre-owned Pathfinder. I had a great experience working with Ricky, my salesperson—he was friendly, professional, and helpful throughout the process. Unfortunately, my experience with his manager, Javier, was the opposite. While he initially came across as kind and supportive, that changed when I started asking questions and expressing concerns about the numbers he presented. Despite repeatedly saying he had my best interests in mind, the pricing didn’t add up, and he wouldn’t allow me to take a photo of the sales offer so I could get a cashier’s check from my credit union. They attempted to charge over $3,500 for add-ons like door edge guards (which cost about $25 online), window tint that was already installed before they acquired the vehicle, and paint protection—which felt more like a sales gimmick than a real value. When I didn’t agree to these terms, Javier became dismissive and condescending. He even implied I wasn’t serious about buying, despite the fact that they had already run my credit and had all my information. To make matters worse, they kept my car keys and credit card after I declined the offer. I had to go into the sales tower and retrieve them myself, which felt both uncomfortable and unprofessional. I left feeling deeply disappointed—not just in the sales tactics used, but in the way I was treated when I stood up for myself. The next day, both the salesperson and another sales manager, “Bear,” contacted me and said they could now offer me the exact deal I was asking for originally. But once I arrived at the dealership, I was told the deal would only be honored if I edited or removed the negative review I had posted. That’s not only unethical—it’s manipulative and wrong. Holding a deal hostage in exchange for silencing an honest review is a perfect example of the shady business practices happening at ABC Nissan. My deal is now finalized, the vehicle is funded, and the car is mine—so there’s no reason to hold back. The only reason I even went back and dealt with their nonsense was because, at the end of the day, the deal was good and it’s what my wife wanted. I won. But that doesn’t excuse how they treat people who ask questions or refuse to be taken advantage of. ABC Nissan is shady. Their tactics are misleading, their pressure is excessive, and their integrity is questionable at best. Approach this place with extreme caution—or better yet, just stay away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We strive to ensure every customer feels respected and fully informed throughout their entire journey with us. If you’re open to it, Emily Hunter, our Customer Service Director, would welcome the opportunity to discuss your experience further and see how we might better address your concerns. You can reach her directly at 877-360-7805.

Consumer response

I appreciate the response, but honestly, what’s done is done. There’s nothing ABC Nissan can say or offer at this point that would change my experience or how I view this dealership. This wasn’t just a bad car-buying experience—it was an example of how shady and careless business practices drive customers away. When I went back to finance, Darwin tried to change my rate completely. I was pre-approved at 6.99%, but he told me I wasn’t—then tried to sneak in almost 8%. Only when I confronted him did he give me the rate I had originally qualified for. That’s not just misleading, it’s unethical. To top it off, I was allowed to leave the dealership without any documentation for the vehicle I just purchased. I had to call and request copies of everything after the fact. That’s just insane and completely unprofessional. Let’s not forget I also asked Bear for numbers on a Frontier before I left with my Pathfinder—he said he’d follow up, but never did. That follow-up never came. Instead, I took my business to Coulter Nissan, where I ended up buying a second vehicle. Their process was transparent, respectful, and actually made me feel like a valued customer. Maybe ABC Nissan should reconsider its tactics. You get more bees with honey. If Emily Hunter would still like to give me a call, she’s more than welcome to—I’d be happy to offer her a few ethical business tips on how to keep customers happy and make money at the same time.

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