Reviews
Really BAD They loss a bussines just for for 200 dollars down in a 2025 Toyota Corolla car
Really BAD They loss a bussines just for for 200 dollars down in a 2025 Toyota Corolla car
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to hear about your recent experience and the concerns shared regarding your vehicle purchase and the deal process. We strive to provide fair, transparent, and professional service throughout every sales interaction. We appreciate you taking the time to share your feedback, as it helps us continue to review and improve our overall customer experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805.
Phil Brawner is the always very helpful, friendly and willing to help. Phil is the only one that I work with. He lets me know how long it will take and is always very close to time promised.
Phil Brawner is the always very helpful, friendly and willing to help. Phil is the only one that I work with. He lets me know how long it will take and is always very close to time promised.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your positive experience with our team! It's wonderful to know that you've found such reliable and helpful service, and that the communication about timing has consistently met your expectations. Your loyalty and trust mean everything to us. Thank you for taking the time to share your feedback. Knowing that you feel comfortable working with our team and that we've been able to deliver on our promises reinforces our commitment to providing exceptional service to every customer who walks through our doors.
After purchasing a 2023 White Nissan Leaf, and being told I can charge it anytime at the dealership. I have found it difficult to ever catch an opening for the fast charger. Today there was a Hummer, Mercedes, and a Tesla occupying the Nissan chargers. Could it be possible that the salesman are occupying the charger's daily as their working?
After purchasing a 2023 White Nissan Leaf, and being told I can charge it anytime at the dealership. I have found it difficult to ever catch an opening for the fast charger. Today there was a Hummer, Mercedes, and a Tesla occupying the Nissan chargers. Could it be possible that the salesman are occupying the charger's daily as their working?
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are disappointed to hear about your recent experience and the concerns shared regarding access to our charging stations. We strive to provide a positive ownership experience for our EV customers and understand how frustrating it can be when charging equipment is unavailable when needed. We appreciate you taking the time to share your feedback, as it helps us review our charging station policies and improve the overall customer experience. Please contact our Customer Service Director, Emily Hunter, at 877-360-7805.
I loved working with Marcos . I highly recommend him and I love the deal at ABC. Everyone was welcoming professional and courteous.
I loved working with Marcos . I highly recommend him and I love the deal at ABC. Everyone was welcoming professional and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and for taking the time to share your wonderful experience with us. We are overjoyed to hear that you loved working with Marcos and that you found our entire team to be welcoming, professional, and courteous. It means so much to us when customers like yourself recognize the dedication our staff puts into providing exceptional service. We truly appreciate your recommendation and are thrilled that you love the deal you received at ABC Nissan. Your positive feedback motivates our team to continue delivering the high-quality service and authentic experience that every customer deserves. Thank you for choosing us for your automotive needs.
Terrific service from Phil Brawner! I have continued going to ABC Nissan to service my 2013 Altima for many years and Phil is a big reason for that. Very friendly, very honest, and very helpful. Thank you, Phil and ABC Nissan!
Terrific service from Phil Brawner! I have continued going to ABC Nissan to service my 2013 Altima for many years and Phil is a big reason for that. Very friendly, very honest, and very helpful. Thank you, Phil and ABC Nissan!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you immensely for taking the time to share your wonderful experience with us! We are truly delighted to hear that Phil has been such a valuable part of your service experience over the years with your 2013 Altima. His dedication to providing friendly, honest, and helpful service truly embodies what we strive for at ABC Nissan. Your loyalty and trust mean everything to us, and we're grateful that Phil's exceptional service has kept you coming back. We understand how important it is to have someone you can rely on for your vehicle's care, and we're proud that Phil has consistently delivered that level of service for you.
This dealership kept my Nissan for six (6) months, stating that “their” vendor went out of business. They did the oil change and tune up first then allowed the car to sit for months. I called every month to check on the car only to be told the same thing by “Eddie.” “No one makes the parts anymore for a Nissan Altima” so they were “actively” looking for a new vendor. I tried discussing the matter with their manager, Nick Wade, but he was rude, dismissive and only cared about the bill being paid in full while we wait. I paid the enormous bill, including an unknown fee that Eddie insisted had nothing to do with the tariffs. Needless to say, we found a company that ordered a NEW part online and fixed my car in less than a week!
This dealership kept my Nissan for six (6) months, stating that “their” vendor went out of business. They did the oil change and tune up first then allowed the car to sit for months. I called every month to check on the car only to be told the same thing by “Eddie.” “No one makes the parts anymore for a Nissan Altima” so they were “actively” looking for a new vendor. I tried discussing the matter with their manager, Nick Wade, but he was rude, dismissive and only cared about the bill being paid in full while we wait. I paid the enormous bill, including an unknown fee that Eddie insisted had nothing to do with the tariffs. Needless to say, we found a company that ordered a NEW part online and fixed my car in less than a week!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share detailed feedback regarding your recent service experience and the extended repair timeline. Our team understands the importance of timely communication, clear status updates, and transparency when a vehicle is in service for an extended period. Concerns related to parts sourcing delays, billing questions, and customer interactions are taken seriously and are reviewed internally. Please reach out to our Service Director, Nicholas Wade, at 480-428-4623 so we can further discuss your experience and assist with any remaining concerns.
Paul did a great job But it took way too long for the paper work to process Not enough financial support people
Paul did a great job But it took way too long for the paper work to process Not enough financial support people
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us. We appreciate your recognition of the excellent service you received and are glad that you had such a positive interaction with our team member. Your feedback about the paperwork processing time and staffing levels in our finance department is valuable to us. We understand how important efficiency is when completing your vehicle purchase, and we take note of areas where we can improve our processes. At ABC Nissan, we are committed to providing both outstanding service and streamlined operations for all our customers.
I wish you would take Citi Card again without any extra charge to the consumer.
I wish you would take Citi Card again without any extra charge to the consumer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We greatly appreciate your feedback about accepting Citi Card payments. Your suggestion regarding payment options is valuable to us, and we understand the importance of convenient payment methods for our customers. We recognize that additional fees can impact your experience, and your input helps us consider ways to improve our payment processes. Thank you for taking the time to share your thoughts with ABC Nissan, and we truly value your business.
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
I had an issue with this dealership where my credit was pulled without my clear authorization. I did not sign any financing agreement or provide consent to have my credit run. I was contacted by a salesperson regarding a vehicle inquiry, and later discovered that a hard inquiry had been placed on my credit report. When I questioned it, I was told my information had been used during the process, but I did not knowingly agree to a credit application or co-signing arrangement. I’m very concerned about how my personal information was handled during this interaction. I recommend that anyone working with this dealership be very clear about what they are authorizing before sharing sensitive information
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear about your experience, as this is not the level of transparency or professionalism we strive to provide. We take matters involving customer consent and credit applications very seriously, and we understand how concerning it is to feel that your authorization was not clearly obtained. Your feedback has been noted, as we are committed to ensuring all credit-related actions are fully understood and explicitly approved by the customer. We would appreciate the opportunity to speak with you directly and review your situation in more detail. Please contact our Customer Service Director, Emily Hunter, at 877-360-7805 for further assistance.
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
Francisco A. Hola esto me paso a mi!! al menos mi experiencia ha sido buen con el vendedor de ABC nissan.Gracias Bett Gonzalez,Desde la primera llamada de telefono que le hice para preguntarle por el carro que me gusto,Hasta que me lo entregaro todo fue muy bien y digo eso porque tambien cuenta que los documentos que ellos y el banco piden esten enm orden para que el proceso sea correcto.Con Betty y con Jesus de el departamento de Finanzaz en custion de maximo 2 horas y media sali manejando la SUV que eligi desde mi Computadora.Por mi Parte nuevamente a Betty Gonzales y A Jesus de Finanzas por su ayuda a comprar este vehiculo que me hace recomendar a ellos para la compra de un carro Nuevo O usado, Gracia otra vez Chicos y si Para mi La experiencia fue poisitiva ea lo que puedo decir en Mi nueva Murano, Que ahora me servira tanto para mi trabajo como trasladarme a mis actividades personales
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Agradecemos que hayas compartido tu experiencia y nos alegra saber que el proceso se sintió ágil, acogedor y bien coordinado. Nuestro equipo está comprometido con una comunicación clara, la eficiencia y con hacer que cada visita sea positiva de principio a fin. Gracias por elegirnos; nos alegra ser parte de tu camino a partir de ahora.