Reviews
Service was fast and reliable adviser Edy Valdez very
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
Service was fast and reliable adviser Edy Valdez very
Service was fast and reliable adviser Edy Valdez very helpful and reliable he is always very good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service I had my Rogue in for tire rotation and oil
Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service needs.
Great service I had my Rogue in for tire rotation and oil
Great service I had my Rogue in for tire rotation and oil change. My service advisor was Maria very friendly and efficient. They washed my car also and did a great job. I will be back for my next service needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Recent reviews submitted excellent service by Service
Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait
Recent reviews submitted excellent service by Service
Recent reviews submitted excellent service by Service department by Ben Marquez and staff Very detailed service Respectful of your time Quick in and out while you wait
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Never any problems.
Never any problems. Always very nice. I have bought 2 cars there and highly satisfied
Never any problems.
Never any problems. Always very nice. I have bought 2 cars there and highly satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased vehicle that was supposedly inspected and was
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.
Purchased vehicle that was supposedly inspected and was
Purchased vehicle that was supposedly inspected and was in great shape. Extended warranty was purchased as well. Amazing how much work has been required. Wear and tear items, understand, but almost nothing has been covered by the warranty. Why would a car that was fully inspected need a full brake job within a few months of purchase? Please do your research on both the car as well as the dealership as well as any add-ons and extras purchased in the finance office. Most of these negative reviews hold a lot of weight.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Your feedback is important to us, and we understand your frustration. We take these situations seriously. We value customers who share their honest experiences, as it helps us identify areas where we can work to improve our processes. To discuss this matter further, please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can better understand the specific details of your situation and work toward a resolution.
Finance manager was sadly dishonest!
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.
Finance manager was sadly dishonest!
Finance manager was sadly dishonest! Tacked on 4k in warranties we never discussed. There was another almost 3k in unexplainable charges. I was told because the car I purchased had tints (which it did not) they said they would add them and they did not. Also nitrogen in the tires and I found out that was not true either. Very disgusting dealership. Sad that this dealership has so many bad business practices. Do yourself a favor, go elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Your concerns are noted, and we understand your frustration. The situation you've described does not reflect the standards we strive to maintain. We take situations like this seriously and would appreciate the opportunity to review what happened during your experience. Please contact our Customer Service Director, Emily Hunter at 877-360-7805 so we can address these specific concerns directly.
I’m in out of state buyer so I knew that the sales buses
I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.
I’m in out of state buyer so I knew that the sales buses
I’m in out of state buyer so I knew that the sales buses were gonna take a little bit longer, but I didn’t expect it to take anything over a week. I was in the market for a 2012 Porsche Panamera, which this dealership carried I contacted them. I didn’t get a response for a couple days. Finally got assigned a sales person then I was talking numbers and they tried charging me $500 for 10 which I thought was new that’s why they were I thought they were trying to charge me for it. Good thing I declined that payment because the tent is scratched and it’s already peeling with the original paperwork they had me signed at $23,000 I ended up paying a total of $25,000 $2000 that I don’t know where they were at and when I confronted them, they said that they were on the original purchase agreement and at this point I was done with it. I go to my bank to finish up my paperwork so I can send them the check. They try using scare tactics on me in order to get me to send a check faster. It’s too late in the day for me to overnight it, but it gets to them within two days. They then decide to take their time to process the check which is four days that I took under the process the check they originally told me on the phone that I’d get the car the Wednesday of the next week then Monday comes and that they tell me they still haven’t processed my check. I’m a little bit irritated because they told me to send the check as fast as possible so no one buys it out from under me which is a scare tactic and is something that very sketchy dealership to use then for the whole week I’m waiting for the classes of the check and tell me when my car’s gonna arrive they tell me it’s gonna arrive Sunday or Monday and then Monday to Wednesday so they keep moving the dates and I’m very irritated about it Monday. They finally pick up the car, I get proof and I’m excited the car arrived Tuesday, which made me really happy today. I took it through my service department at the dealership. I work at to find out that not only has an option service to buy them, but also hasn’t had an oil change, which is more money coming out of my pocket even though they charged me 2000 more than our original purchase agreement was.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
From the delays in communication to the confusion around fees, paperwork, and the condition of your vehicle upon arrival, I understand how this created an experience that did not feel transparent or efficient. As an out-of-state buyer, you placed a lot of trust in us to handle things promptly and professionally, and I regret that we did not provide the level of service you deserved. We want to make this right and regain your trust. Please reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805
Purchased car 8/1/25, they were dishonest, overcharged me
Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.
Purchased car 8/1/25, they were dishonest, overcharged me
Purchased car 8/1/25, they were dishonest, overcharged me and lied about paying off my trade in, overcharged me on a 1 year extended warranty for almost $3000. Did not give me contract had to ask for it. My sales lady was Beatrice Gonzalez. She goes by Betty. Her Manager by the name of Eddie was dishonest about paying off trade in. Over priced me on the car we received. Loan term was 84 mos which we were not told. This car was for my daughter, single mother with small children. Been going to ABC Nissan for 20 years. I will never buy a car from them again. Unsatisfied Customer.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
It is especially disappointing to hear this feedback from a long-time customer of 20 years, and we truly understand how upsetting this must be. We take your concerns very seriously, especially regarding the transparency of your loan terms, trade-in payoff, and extended warranty pricing. Please know that we are committed to addressing this situation. We strongly encourage you to reach out directly to our Customer Service Director, Emily Hunter, at 877-360-7805
I wrote Beatrice Gonzalez our sales person who sold us the car letting her know how disappointed we were once we got home and seen the contact on how they over charged us on the car, our extended warranty was way over charged , the term of the loan was a different term plus an additional charge added on our contract which was not told to us. Plus there was a negative equity listed on our contract which we were told it would be paid off. The guy by the name of Jesus in finance was in a hurry to have my husband sign and greet us goodbye when I said where is our contract. Very unhappy with this sale deal. My sales lady did not even have the decency to respond to my email. This tells me all she cared about was getting her sales commission., shame on her. ABC Nissan has lost a loyal customer.
I have tried contacting you by phone but phone disconnects. Are you affiliated with ABC Nisssan?
Yesterday I got my oil change on my Nissan at ABC Nissan.
Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!
Yesterday I got my oil change on my Nissan at ABC Nissan.
Yesterday I got my oil change on my Nissan at ABC Nissan. My Service Consultant Mr Eddie Valdez got me promptly in and out! There are no words in my command to describe how kind and professional Eddie was - he should be promoted and raised right now this minute! I'm still grinning from ear to ear after this Nissan experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are overjoyed to hear about your wonderful experience with your oil change service, Jamie! It sounds like you received exceptional care that made your visit truly memorable. We understand how important it is to have prompt, efficient service, and we're thrilled that you were able to get in and out quickly without any delays. When our team members go above and beyond to create such positive experiences, it truly makes our day. We're so pleased that your visit left you smiling and that ABC Nissan exceeded your expectations.
They sell lemons snd they don’t care.
They sell lemons snd they don’t care. I purchased a 2023 rogue and it is going on it’s 3rd repair and I haven’t even made my first payment.. first 2 repairs car broke down our vacation going to and coming home…both breakdowns in the middle of nowhere. ABC could care less. Don’t buy a vehicle here
They sell lemons snd they don’t care.
They sell lemons snd they don’t care. I purchased a 2023 rogue and it is going on it’s 3rd repair and I haven’t even made my first payment.. first 2 repairs car broke down our vacation going to and coming home…both breakdowns in the middle of nowhere. ABC could care less. Don’t buy a vehicle here
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase