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Indy Honda

(3,100 reviews)
Visit Indy Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (833) 731-9035 (833) 731-9035
Used (833) 731-9033 (833) 731-9033
Service (866) 673-0330 (866) 673-0330

Inventory

See all 209 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2024.
Over 30 years and 26 dealerships ago I started the Bob Rohrman Auto Group based on the single proposition that the customer is the most important person at the dealership. I realized long before research companies created customer satisfaction surveys that the only way to keep a business thriving was to treat your customers well.

When it comes to total customer satisfaction the two main building blocks are quality products and quality people. This means before during and after purchasing your quality new or used car truck or van you will receive the highest quality customer service from our associates.
The Midwest #1 family owned dealer group

Service center

Phone number (866) 673-0330

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(3,100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Emerson was great!! Answered ever my question and he was very knowledgeable ! Love my new car

Emerson was great!! Answered ever my question and he was very knowledgeable ! Love my new car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Excellent place to purchase a vehicle. Salesperson TK is a true professional. Price was what they quoted and the whole experience was as good as you could expect.

Excellent place to purchase a vehicle. Salesperson TK is a true professional. Price was what they quoted and the whole experience was as good as you could expect.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new Honda Ridgeline. We’re glad the price matched our quote and that the entire process was smooth and professional. Enjoy every mile and feel free to reach out if you have any questions.

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My salesman was very knowledgeable about understanding what I may have been looking for in a vehicle. The service provided throughout the buying process was excellent! Would highly recommend.

My salesman was very knowledgeable about understanding what I may have been looking for in a vehicle. The service provided throughout the buying process was excellent! Would highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re glad our team’s knowledge helped you find the right Honda and made the purchase process smooth. Thank you for recommending us!

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Lamont was awesome . Took care of everything . No pressure sales and test drives were amazing .

Lamont was awesome . Took care of everything . No pressure sales and test drives were amazing .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how Lamont provided pressure-free assistance and made your test drives seamless. Congratulations on your new Honda Ridgeline. We look forward to assisting you with any future needs.

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Then did amazing job in my recalls I will continue to go back to them for purchases and more. Thank you so much for all you did.

Then did amazing job in my recalls I will continue to go back to them for purchases and more. Thank you so much for all you did.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It’s great to know our team handled your Honda Passport recall so efficiently. Thank you for trusting us with your service and future purchases. We look forward to assisting you again.

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Certified Odyssey was in terrible condition. Long scratches on both sides. Big paint chip on rear that was starting to rust. Honda doesn’t allow that for certified cars! Wasted an hour going there.

Certified Odyssey was in terrible condition. Long scratches on both sides. Big paint chip on rear that was starting to rust. Honda doesn’t allow that for certified cars! Wasted an hour going there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Cyran was very helpful, respectful, and accommodating in getting a car for my 16 year-old daughter. Everything was smooth and easy. Good follow up.

Cyran was very helpful, respectful, and accommodating in getting a car for my 16 year-old daughter. Everything was smooth and easy. Good follow up.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the positive review! We are happy to hear that Cyran provided excellent service and made the car buying process easy for you and your daughter. We appreciate your feedback and look forward to assisting you in the future.

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Indy Honda and Lamont gave me great attention to my needs. The car I purchased needed several issues handled and those items were taken care of quickly and professionally.

Indy Honda and Lamont gave me great attention to my needs. The car I purchased needed several issues handled and those items were taken care of quickly and professionally.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting Lamont’s attentive support and our team’s quick, professional handling of your Honda Civic’s concerns. It’s wonderful to know you felt well looked after. Please reach out if there’s anything more we can assist with.

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Lamont was a great help and listen to what I was wanting. He was very professional and never made me feel pressured. I will be sending people his way for their car buying needs!

Lamont was a great help and listen to what I was wanting. He was very professional and never made me feel pressured. I will be sending people his way for their car buying needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear Lamont provided professional, no-pressure guidance during your purchase of the used Honda CR-V. We appreciate you recommending him to others for their car buying needs.

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While their team was very friendly, I did not have a positive experience with Indy Honda overall. I brought my car in for routine maintenance and a few lights that popped up on the dash. Upon drop off I questioned the validity of the lights since I had never had any issues with my car and the car just got a flat tire so I assumed the lights were consistent with a tire issue. Upon receipt of Indy Hondas estimate I was extremely caught off guard when I was told that I would need extensive repairs including injectors, valve adjustment, coolant flush, brake flush and spark plugs totally over $3,400 due to an “engine misfire in cyl 4”. Again, my car hadn’t had any engine issues prior to taking it in and I had just driven 40 miles to get it to the shop without any issues. I declined all services other than an oil change and took the car to 2 other shops for additional opinions and diagnosis. Neither of the independent shops agreed with the diagnostic test completed by Indy Honda. They both stated that the car didn’t show any misfires, in fact, the engine scanner didn’t show any engine issues at all. I also paid to have the brake fluid and coolant tested both of which were completely normal and in spec of Honda’s specifications. The one thing all the shops agreed on was spark plugs due to mileage which I did have done. Since getting the car back I’ve had no issues and no lights on the dash. The Indy Honda sales team also low balled my car value as a trade in due to this “almost $4,000” worth of work that was needed. KBB trade value was over $8,500 on my trade where they were only willing to give me $3,000 due to work that didn’t actually need to be done. I will not be returning to this dealership for service or the purchase of a new vehicle. Indy Honda wasted my time and cost me $190 for their bogus diagnosis, and then hundreds more on diagnostic fees with other shops. Please take heed of other reviewers with similar experiences.

While their team was very friendly, I did not have a positive experience with Indy Honda overall. I brought my car in for routine maintenance and a few lights that popped up on the dash. Upon drop off I questioned the validity of the lights since I had never had any issues with my car and the car just got a flat tire so I assumed the lights were consistent with a tire issue. Upon receipt of Indy Hondas estimate I was extremely caught off guard when I was told that I would need extensive repairs including injectors, valve adjustment, coolant flush, brake flush and spark plugs totally over $3,400 due to an “engine misfire in cyl 4”. Again, my car hadn’t had any engine issues prior to taking it in and I had just driven 40 miles to get it to the shop without any issues. I declined all services other than an oil change and took the car to 2 other shops for additional opinions and diagnosis. Neither of the independent shops agreed with the diagnostic test completed by Indy Honda. They both stated that the car didn’t show any misfires, in fact, the engine scanner didn’t show any engine issues at all. I also paid to have the brake fluid and coolant tested both of which were completely normal and in spec of Honda’s specifications. The one thing all the shops agreed on was spark plugs due to mileage which I did have done. Since getting the car back I’ve had no issues and no lights on the dash. The Indy Honda sales team also low balled my car value as a trade in due to this “almost $4,000” worth of work that was needed. KBB trade value was over $8,500 on my trade where they were only willing to give me $3,000 due to work that didn’t actually need to be done. I will not be returning to this dealership for service or the purchase of a new vehicle. Indy Honda wasted my time and cost me $190 for their bogus diagnosis, and then hundreds more on diagnostic fees with other shops. Please take heed of other reviewers with similar experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

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