Reviews
I just purchased a 2025 Ford Ranger and the experience was great. My salesman was Mr. Alex Sanders. Mr. Sanders did not pressure me to purchase the truck! Once we had completed the deal Mr. Sanders made sure my Ford App. was set up along with the other electronic features. Alex made it go smooth. When the need arises, I'm planning on returning to Capital City Ford to do business with them in the future.
I just purchased a 2025 Ford Ranger and the experience was great. My salesman was Mr. Alex Sanders. Mr. Sanders did not pressure me to purchase the truck! Once we had completed the deal Mr. Sanders made sure my Ford App. was set up along with the other electronic features. Alex made it go smooth. When the need arises, I'm planning on returning to Capital City Ford to do business with them in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sales person Mark and finance Person Chris were both OUTSTANDING!!!! Made everything super easy and smooth!
Sales person Mark and finance Person Chris were both OUTSTANDING!!!! Made everything super easy and smooth!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I went in to Capitol City Ford in Greenfield today with a connectivity issue with Car Play. Joshua took the time to identify the issue and was able to fix it. At no charge! Great customer service!
I went in to Capitol City Ford in Greenfield today with a connectivity issue with Car Play. Joshua took the time to identify the issue and was able to fix it. At no charge! Great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
This was our first time dealing with Capital City Ford and we were very pleased with our experience. I inquired about a vehicle they had advertised and they responded very quickly. We were able to schedule an appointment for a couple hours later and check it out and then we decided to buy it. We dealt with Mark Gottwald and the whole experience was great.
This was our first time dealing with Capital City Ford and we were very pleased with our experience. I inquired about a vehicle they had advertised and they responded very quickly. We were able to schedule an appointment for a couple hours later and check it out and then we decided to buy it. We dealt with Mark Gottwald and the whole experience was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Picked out the used Chevrolet Tahoe and test drove. We decided to buy it and the process went very smooth and quick. This is the second vehicle we have bought from Capitol City Ford.
Picked out the used Chevrolet Tahoe and test drove. We decided to buy it and the process went very smooth and quick. This is the second vehicle we have bought from Capitol City Ford.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2026 Ford Expedition (King Ranch). The was no pressure from the salesperson (Mark Gottwald). He was friendly compassionate and understanding when it came to the model of vehicle I wanted. We were allowed to take the vehicle for a test drive which allowed me to make my decision on purchasing the vehicle. He assisted with the trade in value of my car. The finance manager (Chris Jansen) methodically went over every detail of the paperwork (maintenance plan, Gap Insurance and title application) to ensure we understood all the information and acknowledged our and Fords responsibilities. Experience for others may not meet their expectations, but for me in my opinion, Overall, my experience was great with the dealership at Capitol City Ford located on East Washington Street, Indianapolis, IN. Thank you for your friendly service! Roy Hamilton
I purchased a 2026 Ford Expedition (King Ranch). The was no pressure from the salesperson (Mark Gottwald). He was friendly compassionate and understanding when it came to the model of vehicle I wanted. We were allowed to take the vehicle for a test drive which allowed me to make my decision on purchasing the vehicle. He assisted with the trade in value of my car. The finance manager (Chris Jansen) methodically went over every detail of the paperwork (maintenance plan, Gap Insurance and title application) to ensure we understood all the information and acknowledged our and Fords responsibilities. Experience for others may not meet their expectations, but for me in my opinion, Overall, my experience was great with the dealership at Capitol City Ford located on East Washington Street, Indianapolis, IN. Thank you for your friendly service! Roy Hamilton
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased a 2019 Ford Edge and was told it would be full on fuel and interior cleaned prior to pick up. Upon arriving the vehicle was not filled with fuel, leaving only 6 miles before empty and interior was not detailed as stated. A very disappointment transaction since the vehicle was paid in full before leaving. Obviously the customer didn't come first.
Purchased a 2019 Ford Edge and was told it would be full on fuel and interior cleaned prior to pick up. Upon arriving the vehicle was not filled with fuel, leaving only 6 miles before empty and interior was not detailed as stated. A very disappointment transaction since the vehicle was paid in full before leaving. Obviously the customer didn't come first.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great staff. All of my questions were answered. Glad to get a great deal!!! Thanks again
Great staff. All of my questions were answered. Glad to get a great deal!!! Thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I had a great experience at Capitol City Ford. The staff was very friendly and helpful. The whole process was simple and relatively quick. They will get my business in the future. I love my truck!
I had a great experience at Capitol City Ford. The staff was very friendly and helpful. The whole process was simple and relatively quick. They will get my business in the future. I love my truck!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The team was VERY helpful in finding the right Ranger to replace my older one. Harrison spent a long time searching until he got exactly what I wanted. The team was great in all aspects of the process. Harrison also took the time to sit in the vehicle with me and explain all the technological details and set up FordPass for me. That was greatly appreciated.
The team was VERY helpful in finding the right Ranger to replace my older one. Harrison spent a long time searching until he got exactly what I wanted. The team was great in all aspects of the process. Harrison also took the time to sit in the vehicle with me and explain all the technological details and set up FordPass for me. That was greatly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase