New 888-347-9491 Dealer Website
Used 888-347-9417 Email Dealer
Service 888-493-2907

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Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.3
Average based on 32 reviews.
  • 2017 Ford Escape

    My wife and I decided to buy our 3rd Ford Escape, this time a 2017 SE. We shopped around on the internet including Autotrader, Cars.com, Carpro.c...

    Dealer Response

    Thank you so much for taking the time to share your experience, Norm! We're glad that you enjoyed working with us, and we hope that you and your w...


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    My wife and I decided to buy our 3rd Ford Escape, this time a 2017 SE. We shopped around on the internet including Autotrader, Cars.com, Carpro.com, Truecar.com, KBB.com and other sites, including watching TV and newspaper print ads. We were also shopping for other SUVs including Kia Sorento, Toyota RAV4, Subaru Forrester. We felt that the 2017 Ford Escape was the best fit for us (my wife is its primary driver) and so we solicited quotes on the internet. The best offer and most descriptive came from Greg Moore at Tom Wood Ford in Indianapolis (off Keystone near Carmel line and I465). We made an appointment and were met in the lot (under construction for a new dealership) by Greg and he was very courteous and respectful of our wishes, not pushy like other dealership sales folks we have encountered. Low key approach was appealing to us. He explained the differences between 2016 and 2017 Escape and we were sold on the 2017. He helped us get a good deal for our tradein (a 2006 Escape we had gifted to our daughter but with high mileage) and also got us an X plan discount since I worked for a supplier to Ford. He also eliminated one upsell feature (recording of the VIN in some database) and sold us on the other upfit, a safety flasher for the top rear brake light called PULSE. And threw in some free car mats. Our final price was well below MSRP. Total deal was negotiated in about 2 hours (it was a cash deal, not financed) without the usual ‘finance guy upsell pressure’, and after the new Escape was prepared we drove it away that afternoon. Only downside was that the Pulse did not work so we brought it back 2 days later and they fixed it promptly (misconnection) at no charge. Also returned $99 of our document fee of $199. We will definitely shop for our next new car at Tom Wood Ford and ask for Greg Moore again. He gets an “Attaboy” from us and Tom Wood Ford will be our first dealer of choice from now on.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to share your experience, Norm! We're glad that you enjoyed working with us, and we hope that you and your wife both enjoy your new Escape!


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  • President, Affordable Construction Services, LLC

    We were very please with the quality of service we received from Tom Ford, especially the salesman Greg. They got our company into two new vehicl...


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    We were very please with the quality of service we received from Tom Ford, especially the salesman Greg. They got our company into two new vehicles with exceptional pricing and professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Leasing a new Ford F150 XLT

    I had a very good experience, Greg Moore was my sales rep. We talked the first time almost a year before I actually got the truck. About midway ...


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    I had a very good experience, Greg Moore was my sales rep. We talked the first time almost a year before I actually got the truck. About midway through that period of time Greg follow-up with an email just to check-in, which was a good touch on his part. Ultimately, when I was ready Greg was the one I sought out to see the process through.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since May 1999

Tom Wood Ford in Indianapolis, IN treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced staff is eager to share its knowledge and enthusiasm with you!

"The Car You Want, The Way You Want"