Reviews
Great service and on time. All issues were solved but still waiting for Ford Motor Co to come up with a solution for a recall.
Great service and on time. All issues were solved but still waiting for Ford Motor Co to come up with a solution for a recall.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your patience and positive feedback! We’re glad our team was able to assist. We’ll keep you posted on the recall update. Thank you for choosing Tom Wood Ford Service Center!
I was in for an alignment, headlight replacement and reattachment of undershield. David provided me with an estimate, and arranged for my ride home with Lyft. I was updated through the day regarding timeline of completion. My vehicle work was completed early. I was pleased with the whole experience. The dealership was clean and welcoming, and all staff were pleasant and knowledgeable.
I was in for an alignment, headlight replacement and reattachment of undershield. David provided me with an estimate, and arranged for my ride home with Lyft. I was updated through the day regarding timeline of completion. My vehicle work was completed early. I was pleased with the whole experience. The dealership was clean and welcoming, and all staff were pleasant and knowledgeable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Tom Wood Ford, J. It is wonderful to hear that you were satisfied with the communication, accuracy, and speed of our service team. We will pass along your appreciation to David and the rest of the crew!
This dealership and staff were all very knowledgeable and friendly. Would definitely recommend to friends and family
This dealership and staff were all very knowledgeable and friendly. Would definitely recommend to friends and family
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Crista, your recommendation means the world to us! Thank you from all of us at Tom Wood Ford.
I worked with the Tom Wood Ford salesman Greg Moore, and he was an excellent salesman and professional representative of the dealership.
I worked with the Tom Wood Ford salesman Greg Moore, and he was an excellent salesman and professional representative of the dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dale, thank you for sharing your experience and kind words about Greg! We hope to see you again at Tom Wood Ford.
Tom Wood”s remote service program has been amazing for me. As a teacher my time is extremely limited. The remorse service allows me to get my oil changed and more while I stay with my students at work without having to travel to the dealership on a precious Saturday. The service organized by Jami and performed by the talented Techs has been a lifesaver!
Tom Wood”s remote service program has been amazing for me. As a teacher my time is extremely limited. The remorse service allows me to get my oil changed and more while I stay with my students at work without having to travel to the dealership on a precious Saturday. The service organized by Jami and performed by the talented Techs has been a lifesaver!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tyler, we’re glad to hear that Jami and the team made it so easy for you! Thank you for choosing Tom Wood Ford and for your fantastic review! We look forward to assisting you again in the future! Safe travels!
I have received excellent work performed on my car. Collin has been a wonderful and educated resource on the problems with my vehicle, which has been many. He has helped with coordinating my service warranty and the repairs that needed done.
I have received excellent work performed on my car. Collin has been a wonderful and educated resource on the problems with my vehicle, which has been many. He has helped with coordinating my service warranty and the repairs that needed done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arlene, thank you for sharing your outstanding feedback about Colin and the team! We are proud to have your business at Tom Wood Ford.
I was helped by Ryan. He was very pleasant and professional. He delivered as promised and got my truck diagnosed and fixed. He keep me informed throughout the process.
I was helped by Ryan. He was very pleasant and professional. He delivered as promised and got my truck diagnosed and fixed. He keep me informed throughout the process.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dave, we're glad to hear Ryan provided prompt and professional service. Thank you for choosing Tom Wood Ford! Safe travels!
Excellent deal on prices on used vehicules, Also high Quality service at the Deeler that everyone deserve. I will buy a car from here anytime
Excellent deal on prices on used vehicules, Also high Quality service at the Deeler that everyone deserve. I will buy a car from here anytime
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We’re delighted you felt our service matched our prices at Tom Wood Ford. Safe travels, and we’ll be ready to assist when needed.
Exceptional from the minute we entered a very welcoming Tom Wood dealership and first met David Knox. David was very knowledgeable of the product we were interested in… Ford Explorer. I really appreciated how there was no hard pressure or speedy techniques used; willing to listen and answer all questions and concerns. We are very happy with our new car and outstanding experience working the deal with David.
Exceptional from the minute we entered a very welcoming Tom Wood dealership and first met David Knox. David was very knowledgeable of the product we were interested in… Ford Explorer. I really appreciated how there was no hard pressure or speedy techniques used; willing to listen and answer all questions and concerns. We are very happy with our new car and outstanding experience working the deal with David.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
KAT, thank you for highlighting David's professionalism and knowledge at Tom Wood Ford! Congratulations on your new Ford Explorer, and we wish you many safe and happy miles ahead!
Love availability of mobile service repairs at home! Very courteous and respectful and explained everything easy to understand
Love availability of mobile service repairs at home! Very courteous and respectful and explained everything easy to understand
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s wonderful that you enjoyed our mobile service at Tom Wood Ford! Thank you for your support!