Braman Motors Miami

had basic service done, had car 1 yr...took 1.5 hrs waited for car. Could have been a little shorter wait time. Waiting area had TV's and comfortable seating, no refreshments, no cell service for ATT and no WIFI password posted

Anxiety had built up due to a lot of questions and concerns that I had about servicing and repairs of my car, all that anxiety disipated as my questions were answered and my car got the service needed. I really felt like living the " Customer is king" culture

Was greated by a very nice service man plus your service manager saw me and also came to say hello. I was with an asthma attack and they did all to have my Mini serviced properly and fast. You have a great team. Very happy with every thing. And have sent many friends to Braman because your people are very professional and your prices are great. Thank you

Renzo and Christian are very helpful and knowledgeable. Both of them took care of me professionally..

Everything great especially Fernando who took care of my problem very efficiently

Justin, Is an exceptional member of the Braman Team. He kept in contact with me on a weekly basis. Offering me several options regarding my credit history. finally I was able to purchase my car which was ONE of goals for 2016 thanks to Justin. I do have have some pending body work that needs to be done to my vehicle we were pending the color of the paint and I will also have the tints done at Braman BMW, To be honest I purchase the car at Braman BMW because of Justin follow up and that fact he showed me he really cared. Sincerly, Rosa M. Loperfido

Overall I can say I'm 100% satisfied with Braman Motors. Customer service it's amazing and benefits the best on the market. A pleasure to fell safe having a Braman's car. As well I would like to mention Joavana Toledo as well Ryan the manager who shows how passionate he is about his job and provides the bestttttttt customer service that I ever had in any company. I only had a problem once for lack of knowledge and emphaty from couple employees but Ryan made almost forget about it. Makes me feel safe to know that he will be there if any happens. I'm almost done on my lease but definitely I will stay either with Mini or may switch to bmw. But I won't ever leave Braman :) Thanks for The amazzoni team

Marcos Rodriguez always providing an excellent service. His attitude and professionalism definitely makes me return to the Braman Service Dept.

Maruf... Great Service !! I had a loaner,clean and nice.the girls were super fast and helpful.the only thing is that my car was not cleaned when they returned to me. Rest was amazing as always.

ELMER ORELLANA, MY CUSTOMER SERVICE REP WAS AMAZING. SINCE THIS WAS MY FIRST VISIT TO THE SERVICE DEPARTMENT HE MADE SURE THAT I UNDERSTOOD THE PROCEDURES AND THE WAIT TIME WAS MINIMAL AND WITHIN THE ESTIMATED SERVICE TIME. ALL IN ALL EVERYONE THAT GREETED ME GAVE ME THE RESPECT OF A ROLLS ROYCE CUSTOMER. A PLUS!!!