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Braman Motors Miami

(3,429 reviews)
Visit Braman Motors Miami
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–8:00pm
Tuesday 8:30am–8:00pm 7:00am–8:00pm
Wednesday 8:30am–8:00pm 7:00am–8:00pm
Thursday 8:30am–8:00pm 7:00am–8:00pm
Friday 8:30am–8:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 8:00am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
2022 state dealer award
View 11 awards
2022 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 603-9158 (855) 603-9158
Used (305) 307-5954 (305) 307-5954
Service (305) 307-5942 (305) 307-5942

Reviews

(3,429 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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ELMER ORELLANA

ELMER ORELLANA, MY CUSTOMER SERVICE REP WAS AMAZING. SINCE THIS WAS MY FIRST VISIT TO THE SERVICE DEPARTMENT HE MADE SURE THAT I UNDERSTOOD THE PROCEDURES AND THE WAIT TIME WAS MINIMAL AND WITHIN THE ESTIMATED SERVICE TIME. ALL IN ALL EVERYONE THAT GREETED ME GAVE ME THE RESPECT OF A ROLLS ROYCE CUSTOMER. A PLUS!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Over all great.

Maruf is a great service advisor. I recommend him 100%, he is diligent and always has a BMW service loaner available so I don't have to wait for my car. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Annualy Service Appointment / Maintenance

Giovanna is an excellent customer service representative. Always very attentive and responsive to detail and issues/concerns. She works very hard to ensure that she checks for all and any issues during the yearly service/maintenance appointment (i.e. tires, washer fluid, other checklist items, issues, etc.).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Experience at Braman MINI

I had an excellent experience at Braman MINI. Customer service was excellent. I would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Extremely satisfied

Juana and Ignacio (sales person and finance manager) were amazing. Excellent customer service, I was limited in my time to be able to make it into the dealership however they worked with me and were very attentive the entire time, and land additionally, Ignacio got me a better rate for the financing than initially quoted. I was very satisfied, Braman was definitely a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Just excellence!!!

We really want to remark the attention of everybody from the very moment we arrived. And above all, we want to highlight Antonella Zumino. Antonella has introduced us in the BMW's world. Her professionalism, her warmth, her outstanding compromise with BMW, her patience explaining everything as many times as necessary. Antonella introduced us to Sergio Rivera, who really attended to us very efficient and cordially. Antonella will be the best contact for your BMWs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Awesome

The service was amazing, the treat that they gave me was excellent. They was very nice and very profesional, I felt in trust with the purchase of my new BMW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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awesome as always

I've been a customer for 3 years and Steve always took good care of me. Making the impossible possible. He always made sure I was satisfied and got what I wanted. Willie also did a good job making sure this time around for my lease renewal I got the car I fell in love with at first sight. Definitely come see them for your next purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

owner

excellent service and very up front with information

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service and honest treatment.

I have purchased vehicles from different makes all from Braman and I have been always treated very fairly. I am very happy with the service treatment this last time as well as the follow-through from everyone at the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.