Reviews
ELMER ORELLANA
ELMER ORELLANA, MY CUSTOMER SERVICE REP WAS AMAZING. SINCE THIS WAS MY FIRST VISIT TO THE SERVICE DEPARTMENT HE MADE SURE THAT I UNDERSTOOD THE PROCEDURES AND THE WAIT TIME WAS MINIMAL AND WITHIN THE ESTIMATED SERVICE TIME. ALL IN ALL EVERYONE THAT GREETED ME GAVE ME THE RESPECT OF A ROLLS ROYCE CUSTOMER. A PLUS!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Over all great.
Maruf is a great service advisor. I recommend him 100%, he is diligent and always has a BMW service loaner available so I don't have to wait for my car. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Annualy Service Appointment / Maintenance
Giovanna is an excellent customer service representative. Always very attentive and responsive to detail and issues/concerns. She works very hard to ensure that she checks for all and any issues during the yearly service/maintenance appointment (i.e. tires, washer fluid, other checklist items, issues, etc.).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Experience at Braman MINI
I had an excellent experience at Braman MINI. Customer service was excellent. I would recommend to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Extremely satisfied
Juana and Ignacio (sales person and finance manager) were amazing. Excellent customer service, I was limited in my time to be able to make it into the dealership however they worked with me and were very attentive the entire time, and land additionally, Ignacio got me a better rate for the financing than initially quoted. I was very satisfied, Braman was definitely a pleasure!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just excellence!!!
We really want to remark the attention of everybody from the very moment we arrived. And above all, we want to highlight Antonella Zumino. Antonella has introduced us in the BMW's world. Her professionalism, her warmth, her outstanding compromise with BMW, her patience explaining everything as many times as necessary. Antonella introduced us to Sergio Rivera, who really attended to us very efficient and cordially. Antonella will be the best contact for your BMWs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
The service was amazing, the treat that they gave me was excellent. They was very nice and very profesional, I felt in trust with the purchase of my new BMW.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
awesome as always
I've been a customer for 3 years and Steve always took good care of me. Making the impossible possible. He always made sure I was satisfied and got what I wanted. Willie also did a good job making sure this time around for my lease renewal I got the car I fell in love with at first sight. Definitely come see them for your next purchase
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
owner
excellent service and very up front with information
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and honest treatment.
I have purchased vehicles from different makes all from Braman and I have been always treated very fairly. I am very happy with the service treatment this last time as well as the follow-through from everyone at the dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
