Braman Motors Miami

I was really intrigued by Chris's smile, the sale rep, when he approached me and briefed quickly about the deals that were available that day.

Braman is my favorite auto dealer. The staff is knowledgable & kind. I appreciate how Simon Russell followed through to exceed my expectations. Monica in finance was great too.

hola para agradecer el servicio prestado y muy feliz por ser parte de la familia de mbw braman un servicio especial a los clientes en general .

My car's under warranty, but it's racked up about $18-20k in work in the 3.5 yrs I've owned it. (Just 26k miles.) 335i convertible, 2013. I just had the cylinder head replaced. 15 days in the shop. It's not the first time they've had it over a week. In no way do I blame the dealer but it certainly casts German engineering in a bad light. Braman is thorough but at this point I'm exhausted. I'd have thought that BMW USA would've stepped in at this point. Customer service is fine, with two exceptions. 1. The service waiting area is sub-par. Most upscale dealerships I've seen have far nicer ones. 2. The switchboard is understaffed. Usual waiting time is 30 secs. to 2 and a half minutes. I've once been on hold over 4 minutes. Perhaps one in ten times does an operator pick up. That wears me out. Personnel are helpful and courteous.

Amazing service! Always happy! Got a loaner and everything taken care of.

Good, solid sales person. Very pleasant to work with. Would recommend this dealership. This is my 4th Mini from Braman.

I went online looking for BMW X5's in Florida. I came upon a few that appealed to me aesthetically. I entered my info very late at night. To my surprise Paulo Santos at the dealership contacted me promptly the very next morning while packing to head down south to Miami for the weekend. Before arriving, he had sent me pics on those that fit my criteria for purchase. We were greeted by Paulo as we arrived and he took us on a test drive of the one we were interested in. We went through negotiating and he and Manuel Torres made the paperwork and numbers work to my satisfaction. I will definitely be back for our family's next purchase(s). They, Paulo and Manuel, are definitely an asset to Braman BMW.

Kind, serious and thorough professionals!! Highly recommend!!

I leased my car from this dealer and always bring it service here even though it's. It the closest dealership to my house because of the excellent service I always get. My service advisor always goes out of his way to help and make the process as hassle free as possible. Would recommend it without any hesitation.

Courtney Martin and Daniel Soto were nothing but timely, professional and friendly. I would highly recommend this dealership and these two employees to my friends and family. Thank you for your exceptional service!