Braman Motors Miami

My 2006 BMW X3's air conditioner had been replaced a second time and soon after the same problem reoccurred where after driving for 30 miles or more would stop cooling and warm air would come out. My service rep Felipe Bocangle assured me that they would discover the cause and test drive it for 50 miles to make sure. I was given a complimentary BMW and treated like a VIP even though my car is not new and has high mileage! I even was assured that my car was in great shape and never was pressured to buy a new car!

Maruf was excellent in servicing my vehicle. He went beyond and was attentive to every detail. I will be returning again because of there genuine care

The Braman BMW dealership in Miami is absolutely first class and the cars, in this case a M235i amazing. However, our Client Adviser Tony Garcia made the big difference. His genuine hospitality and passion for the cars and workplace made the time consuming process of buying a car a very pleasant experience. Very knowledgeable and honest, I highly recommend him for if you are looking for a quality car buying experience.

Excellent courteous and profesional staff. The service advisor took care of the probkem and car was fuxed the same day. They provided me with a loaner. I recommend to buy and service your vehicle at Braman. Very satisfied!

Exelent service advisor, the car was ready when it was promessed The quality of service and the advisor Jose Alamo were amazing Thanks again jose

Everything was clear and carefully explained. Me and my wife enjoyed the buying process from the beginning to the end.

Do to flooding had an issue with my BMW received great service, took care of me right away my car is running flawlessly! My service consultant Jose Alamo is great!

Was not happy to take in my 3 week old car in for service because of a oil leak. Their service department seamed disorganized. For three days i was never updated on issue or progress. No phone call, no return calls, I had to keep calling to find out the details and stutus.My wife recieved an email, not a phone call, that the car was ready. She went to pickup the car and noticed the display screen was indicating the tires need air and asked the gentleman that brought out the car to check it out, because it was not there when we took it in. Instead of adding air he reset the system, the message would not go way.After I check the pressure, I found all four tires under 32 psi. Add air, reset the system and no more messages on the display. For Braman represent it self as a prestigious dealership, I was very disappointed. I train people in legistic and how to make them more efficient in their work, this department seams to be lacking customer care.

Nico my salesperson was great , he did everything posible to make this deal happen . His is very friendly and highgly qualfied .

No pressure, no nonsense approach. Great experience overall. Happy with my new car, happy with customer service at Braman BMW and with salesman. Everyone was extremely attentive and professional. I will definitely recommend Braman to anyone looking for a new or used car.