Reviews
great service
I've been taking my car for service with Rodrigo Vanegas for several years; he is always professional, patient, friendly, provides great customer service, and does his job with a smile.i would recommend him to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service. Great Staff
From start to finish I the service was excellent. I dealt with other dealerships and by far this is the best of the best. Jose Alamo was professional, personable and made sure everything was taken care of. Each step of the way every employee I had contact with was very knowledgable and pleasant. When my car was finished it was clean and I was walked out to the parking lot to get into it! I cannot say enough nice things--This was my first time at Braman and it will not be my last!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service consultant
Rodrigo vanegas great person and professional, he is always worried about costumer and tries to make things happen very efficient and and In a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service!!
Very friendly, efficient and thorough job by Armando and the whole staff. I would recommend both Armando and the dealership to friends. I had an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service from salesman and finance manager
We really liked our salesman Simon Russell from the first time we met him and we knew if we were going to purchase a BMW, we wanted to do it from Braman because of Simon. He was helpful, we asked him lots of questions and he always answered them without hassle. Then when we did end up purchasing from Simon and we also met with Alejandro the finance manager and we too liked him, he was helpful and we asked all sorts of questions again that he answered without hassle. Overall our experience at Braman was an easy one with really great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome & Reliable
Alan Massey is an extremely knowledgable and reliable service rep. He has been providing fantastic service on my two Mini Cooper S's for years. I will only buy and service my vehicles at Braman of Miami because of their incomparable service dept., technicians and staff. Both of my vehicles were purchased at Braman of Miami and have always been serviced at Braman's Service Dept.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Great service rep. This was my first service and Peter made me feel informed and explained everything dummy proof.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
EXCELLENT SERVICE
THE SERVICE PERSON, WAS VERY HELPUL AND STAYED ON A SUNDAY AFTERNOON , MAKING SURE I WOULD GET A LOANER AND TAKE CARE OF MY CAR.. VERY GRATEFUL FOR HIS ATTENTION.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy to work with.
It's nice to buy your car in an elegant environment. Just make sure you don't over do it. They have an amazing collection of new and used cars so unless you can afford more stick to your price range. Great friendly staff that work well together. They explain the paperwork and how the car operates so you leave there knowing what you bought and how to use it
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible service
Worst service experience ever. They hate to deal with manufacturer warranties, and BMW Corporate does nothing but apologize. Steer clear of his place. Your best bet is to drive to Lauderdale, or Vista.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
