Reviews
Extremely Fast
Once again, great experience with Jessika. Dropped car off, got loaner and was informed 1 hour later that it was ready....washed and all. She did it again. That's why i have referred her to my clients and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
I got to Braman BMW in Miami to have my car serviced and I preferred to wait, everything was done in around 1 hour that's is the right time. I 'm pleased with the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
Good customer services, clean environment, professionalism from sales and finance, car delivery clean, great attention from everybody at the dealership, I have one of the best experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
I got to Braman Miami and was greeted by my Service Advisor , Had the best experience I will recommend to family and friends , she was out standing great Customer Services , always with a smile .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service!
I was very impressed with the service department there at Braman BMW, but most of all with my service advisor, Marlon Vargas. Thank you so much for making it so easy!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great experience
rodrigo was extremely helpful . He explain the process and keep me inform about the vehicle repair. I will personally recommend rodrigo. Great experience and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience and response
From the moment I reached out with an inquiry... to the response and information received allowed me me to move quickly and efficiently through the process..Marcos is superb and I have already referred him to another customer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent!
Service was customer oriented. I was able to drop car and continue working with a loaner. Car was finished the same day and I was notified by phone promptly by the maintenance consultant.. I recommend this dealer to all my colleagues and friends. Kudos Braman!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Service Advisor is the best!
Alan Massey, my Service Advisor, is the best! I let him know when I will be coming up to the dealership a couple of days in advance, and he always responds and is available when I arrive. He checks out my car, a 2011 MINI Cooper S, to see what it may need and advises me. On my recent visit, I had standard service done (no charge) and purchased 4 new tires (Bridgestone run-flats). The car runs great and rides better on the new tires. And the courtesy wash and vacuum are always appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best car purchase experience in a while!!!
Our salesman Antonio was excellent, he went above and beyond the call of service including his support staff. I knew that I had made the right decision to purchase my new Volcanic Orange 2015 Mini Cooper 4 door hardtop at Braman Motors Mini. THANKS!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
