Reviews
Robert Esq. of Coral Gables
I am the happy owner of two Mini Cooper S's bought and serviced at Braman Mini of Miami. One is a 2005 and the other a 2009. My experience over the years with the service department has been exceptional. My service advisor is Alan Massey. Alan is consistently professional, accesible, reliable and sincere. He takes the time to explain the service and maintenance needs that arise for your Mini Cooper. The service technicians are very competent and will come out to meet the customer to explain repair needs when necessary. In light of the extraordinary service that Braman Mini provides I will continue to buy and service my vehicles at Braman Mini of Miami.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
Service was good, Althought the car was not ready in one day, I was informed in time of the progress. thank you and see you next time
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
I was helped by a great Customer Specialist , he was professional at all times and very friendly. The service was really fast, less than a day my car was ready, great attention at all times. I'am really happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellence Service
The service department overall is the best in the state, i cannot express how much loyalty i have with Braman Dealerships because of the BMW service department. Thanks to the top two service employees Maruf M. and Chris Barraes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, highly recommended!
The sales man I worked with was friendly and professional. If you choose this dealer ask for Jesus Valido, he'll take care of you and find the car you're looking for. Overall great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm so Happy!
Very happy with my purchase. I want to thank you to Mr. Roger Arguello for all the patience and dedication, His personal attention in the entire process, I'll always recommend Braman as a excellent place to get your dream car
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My 2005 Mini Cooper S
Great service and great working with Alan Massey. Always works out well for me & my Mini! It was purchased in Long Island NY and came down here 2 years ago. Tough weather conditions up there, but Alan has been very helpful in going over the potential problems from the ice and salt and getting the car like new. AAA+
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wonderful place
I used to take my old car to service there because of the great customer service. Last time I trade it in and bought a new car. All the process is quick and clear. The manager and sales people are really nice. The guy in financing is also very nice. After buying I have called several times to ask for some radio and navigatpr settings and they have always answered the phone very nicely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! :)
I am very happy with my recent purchase. I would like to compliment specifically Mr. Colin Richards (Sales) with his fine sales skills and professionalism. He was definitely dedicated to make my purchase run smoothly along with his collegue Louella Monte (F&I). They made it happen! Rgds, Jackie Jaar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Satisfied
Got a loaner car. I had the problem fixed and got a free car wash. I was not expecting that. I am very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
