Braman Motors Miami

When I decided to lease a new BMW I went to Braman BMW because is the most closer dealer I have, after dealing 2 hours back and forward with a Salesman with old car selling tactics and games from the 1970’s , every time I asked a question or requested numbers about different car or options in miles terms he needed speak with the manager , at some point the manager came to talk with me with the same tricks and old tactics, I decided don’t do business on that day and I spoke to a co worker what drive a BMW about this bad experience and he told me even he live in Miami he lease his BMW’s in Lauderdale BMW in Pembroke Pines because the experience is completely different than Braman and I went there and is true this people are professionals in all aspects when they deal with the customer, I don’t filled any pressure otherwise was a pleasant experience lease a BMW in Lauderdale BMW and even the monthly payment was a little higher than Braman I close the deal at Lauderdale because everything was strait and faster and when my lease ends I will lease another BMW again from Lauderdale BMW and I’ve never stop by in Braman because is no any professionalism in this place.

bad, bad , bad, worse dealer ship ever!!! No way, I would not recommend this place for anybody. Personal not friendly in BMW area, general manager, Mr Harte believes he is god, looking the costumers as a crap, no good morning, nothing. Bad place to visit, But Cadillac area is another thing, Mr Joseph C. is the best manager.

After my research, I went to this dealer and was told to wait 3 weeks for the Mini with the color and optionals that I was looking for to arrive in stock after a promise from a saleswoman Antonella. She called me several times to give me the status of the car. We spent a lot of time since test drive to price agreement before the car arrive. I went to the store three times and we agreed on price. When the car was finally released from the port one month later, I went to the dealer minutes after receiving the call from the store that the car was in stock waiting for me. When I arrived in the store, a weird thing happened. Another salesman said that Antonella was off and he would help to close the deal. Since this is not usual, I though that some emergency happened to her, but he confirmed that she was just off that day. I called her and text her without receiving any call or text back. It was so weird since she was very responsive until this moment. Here is why: When I asked to see the car, to make sure that the car was the one that I was looking for as promissed by Antonella, he said that the car was sold few minutes before but he could get the same car and color with way more optionals that I don't want in 2 weeks, and the car would increase the price we agreed only in 6K. I explained that we have agreed on the price and the car and they sold the car, so I was not interested to pay 6K more for the same car and they simply didn't care, they said this is a popular car and they couldn't low the price for this car. I wasted so much time for nothing! Don't buy from this place, they are not reliable. They don't want you as a client, they want to gamble with you. I called the manager and asked why did they call me to come over to close the deal if the car was sold. He said that he didn't know the case because they sell so many cars within minutes. They are arrogant. They really think that you are stupid and would buy anything they want to sell to you. There are several more reliable and transparent Mini dealers in the area. I am back to the starting point after 4 weeks because of this place. Don't believe what they say, even if they promisse and agree on price with you. I am so angry with their lack of respect and professionalism. I though that I was dealing with a top-tier brand dealer, but this is a butch alike sales deptm dealer who doesn't care.

I took my Bmw for diagnosis, oil change, and brake flush there last Monday and i told that it will take 2 days to return it. On the 3rd day i called the service advisor i was told the mechanic hasnt yet determine the problem after i spent almost the entire day calling. I was told to call back the next day which i did, but no one couldnt provide an explaination. After i became frustrated for not answering my emails and phone calls i decided to go down there to cancel everything and pick up the vehicle. They didn't complete a single task on the vehicle after 5 days. I was told they were too busy because of a number of recalls they have to deal with.They returned the car in the wrost condition. The interior was trashy, it seems the car was used to run errands. The tires were flat and all the dashboard lights were turning on and off. I almost got in an accident on my way home. Please avoid this place at all cost.

I bought my 2012 BMW from these guys. The other reviews on this board are fake review put by them . They are dishonest and tried hard to sneak in every hidden fees known to mankind. The service team don't care about your car. They left scratches and grease marks on the car. I cannot recommend this dealership to anyone.

Horrible service team, never felt more disrespected. No one answers your calls, e-mails are ignored. Returned my vehicle with the rims loose, we almost had an accident. Would not recommend to my worst enemy.

I came to BRAMAN BMW MIAMI to have maintenance done to my vehicle. The valet damage my car leaving a huge scratch and the mechanic made more problems to my vehicle and told me they are not liable or responsible for anything. I contacted the Director of Service (George) , The Service Manager ( Augustin Falcon) the service adviser ( Marcos Rodriguez) and the Executive Human Resource director Linda Brickman and they were unable to help me. I am unsatisfied with the treatment and outcome. I do not recommend others to have service done to their vehicles at BRAMAN BMW MIAMI.

I came to BRAMAN BMW MIAMI to have maintenance done to my vehicle. The valet damage my car leaving a huge dent and scratch and the mechanic made more problems to my vehicle and told me they are not liable or responsible for anything. I contacted the Director of Service (George), The Service Manager (Augustin Falcon) the service adviser (Marcos Rodriguez) and the Executive Human Resource director Linda Brickman and they were unable to help me. I am unsatisfied with the treatment and outcome. I do not recommend others to have service done to their vehicles at BRAMAN BMW MIAMI.

I live close to this dealership and after so many years leasing Mercedes Benz in the Coral Gables dealership I wanted to change to a BMW, the salesman was fine but after so many years leasing Benz in Coral Gables where the salesman I had makes me all the numbers strait and without games and when I came to Braman I founded the salesman don’t make any numbers and he need to go to the manager back and forward and I don’t see a reason why the salesman don’t can make me the numbers without this games then I leaved Braman and drove all the way to Lauderdale BMW in Pembroke Pines there I deal with Frank Fuzer and he make me all the lease numbers from his desk, I feel so comfortable and without pressure and closed a deal and took my new BMW back home easy and simple not like in Braman with pressure and games, I recommend if you looking for a new BMW stay away from Braman.

I went to this location Friday to try to purchase a new BMW. Juan P was the salesman and salesman was not the case in this adventure. We already went to another location and test drove the 2013 Bmw and we were just looking for best price first place we visited gave us a good offer but we wanted to make sure it was the best .. Juan was cocky and very short in patience with us from the start. No effort to negotiate with is.. He actually came back with an offer that we calculated at full price. and tore up the offer sheet as soon as we stood up. We were buyers with excellent credit and funds to put a large deposit on a car. We are not looking to waste anyone time let alone ours. But there is a happy ending to the story we did purchase a 2013 BMW the very next day at Vista BMW in Pompano. We had a real sales person George Grecu.He had patience and worked really hard at finding us the right car and Price! I checked 1 on this form as salesman represents the whole dealership not just himself!!!!