Reviews
Good customer service
Good communication. Deal was as expressed in email in response to internet inquiry. I am satisfied with the purchase and experience at Longo Toyota. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello 4cab, Thank you so much for your review. We certainly appreciate you sharing your experience that you had with Fred. From all of us here at Longo Toyota- Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
I have been coming to Fred Williams for about 20 years. I h
I been coming to Fred Williams for about 20 years. He is friendly, honest, knowledgeable and professional. I have recommended him many times to family and friends. I trust Toyota cars & trucks (since we have owned many so far) they have never disappointed me or my family. My father always advised me to prefer Toyota brand over any other brand of cars. From my end I am completely satisfied. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello MarciaG18, Thank you so much for continuing to be a LOYAL Guest of ours and for your kind words. We certainly appreciate you sharing your experience that you had with Fred. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com
Car purchase
Best experience ever! We have owned Toyota's since 1989, This was the first time with no hassle or pressure. Our first time buying a used vehicle. We would recommend Fred Williams to anyone interested in purchasing a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your recently purchased vehicle from Longo Toyota /Fred and THANK YOU for your loyalty to the brand (1989) amazing! Happy Holidays from Team Longo
Longo Toyota el monte is the best
This is my second time purchasing a car and overall love it! Great people and thank you to Cassey found just the right car I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome back to Longo and glad you remembered to come and see us. I will make sure that Cassey receives a copy of this review, I know it will make his day, it certainly has made ours. Happy Holidays from Team Longo
Great buying experience
Made a appointment online to look at cars. Got to the dealer was helped by Oscar. He took his time to show me quite a few cars with no pressure sales tactics. Overall experience was easy and smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shout out on DealerRater and about your visit with Oscar at Longo Toyota. Make it a great day and keep spreading the word about Longo Toyota/Oscar we can never have enough business. Happy Holidays From Team Penske!
Laura Tan review salesperson
Please see Laura as your client advisor. I was in and out within 30 minutes from stepping in, she gave me a a great deal and everything was handled prior to going in. Car was ready for pickup and transaction was super easy and not stressful. I would definitely recommend her and have found my go-to salesperson!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy Monday Jstatus and CONGRATULATIONS on your brand new Toyota from Longo. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo / Laura for your car care needs. Make it a great day and Happy Holidays! Kary Loefler Guest Relations Director D: 626.580.6057
Painless and Pleasant
Isaac is a true professional. He makes the process very easy. Great guy. If you need a car I recommend you see him first. Lou
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy Holidays from all of us at Longo Toyota and thanks for the shout out on DealerRater... Team Longo
Excellent!!
Ruben Cardenas from Longo Toyota was very attentive and helpful with our car search. Plus, he was very detailed explaining all the paperwork and process for our purchase, thank you Ruben.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the shout out on DealerRater. I cannot wait to share this review with Ruben, I know it will make his day, it certainly has made mine. Happy Holiday from all of us at Longo Toyota Kary Loefler Guest Relations Director
Great customer service
My family and I are happy, good customer service. Would recommend to anyone that’s buying a car to go to him. Very satisfied with my car
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy Holidays from all of us at Longo Toyota. We appreciate your efforts in recognizing one of our team members, Sergio. Make it a great day and hurry back! Kary Loefler Guest Relations Director
Both great
Began process with Fred Williams, he was busy when we arrived so we were helped by Oscar who was able to begin right where Fred left off allowing for a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Morning NewToLongo: Love your screen name and boy are we ever excited. We know you have many choices when selecting a brand/dealer and we're so honored to be your dealer of choice. Make it a great day, Happy Holidays and welcome to the Longo Toyota Family! Kary Loefler Guest Relations Director