Reviews
Write a reviewMy experience from start to finish was professional and
My experience from start to finish was professional and easy. Stephanie was exceptional and so easy to work with. The staff made us feel welcome and answered all of our questions. They were respectful of our time and allowed us to buy at our pace.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
From the moment I filled out the online inquiry, I had
From the moment I filled out the online inquiry, I had Phillip reach out to me & listen to my wants, needs & goals for my truck. We were able to discuss options, color, specifications & the best thing for me, my time was not wasted. After the phone call, filled out a few forms online, I was at the dealership the next day by 8:45am, and drove out by 10:15am with my New Chevy 2500 Silverado HD. I can't explain how many times I've gone to a dealer & it takes at least 4 hours to get the deal done. Best team there, & Jimmy the finance manager is amazing too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
**DO NOT BRING YOUR CAR HERE** I brought my 2016 Camaro
**DO NOT BRING YOUR CAR HERE** I brought my 2016 Camaro in for a new battery yesterday, 7/24/24, because my car was completely dead. $389 for a battery...and they couldn't even check for the cause. Car dead following morning. they hung up on me because I was angry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (714) 546-1200 so we can understand your situation better in order to try and turn your experience around. Thank you, Connell Chevrolet
Whatever you do, don?t buy a Chevrolet
I bought my vehicle from this dealership. Overall I?ve been happy with their service until the last couple years. Something changed. We have been complaining about our transmission for at least 2-4 years. Each time, we are just told ? it?s fine, this computerized transmissions just need more time to get into gear?. After our last service and them not helping us pro-rate our tire warranty, I swore I would never go back here. We recently took my vehicle to another dealership for transmission complaints. Said nothing was wrong with it. Two weeks later. Blown transmission. My Suburban has 78k miles on it and I?ve meticulously maintained it. We had it towed here. The service advisor, Mike I think was unfriendly and rude. I?ve dealt with Joe in the past and he was great. Basically told us $7500 for new transmission. There are numerous complaints online about transmission issues but they don?t care because the vehicles are right outside of warranty and they don?t have to pay. GM does not stand by their vehicles and I will never ever ever buy another GM vehicle and you shouldn?t either.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Elizabeth, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 546-1200. We look forward to hearing from you.
Customer since 1988
I have been a customer since 1988. Connell Chevrolet must be doing everything right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joseph, thank you so much for your positive comments about Connell Chevrolet! We hope to be of service to you again in the future. Best wishes, Connell Chevrolet (714) 546-1200
EXCELLENT SERVICE, SELECTION AND STAFF
We had excellent service on my new Camaro lt1, thank you Mike B. and the entire service team...checked out the new C8 on the showroom! Next time! : )
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy you found our staff to be so supportive during your experience here at Connell Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Outstanding all around
Outstanding service wit Ed, outstanding repairs with Bruce Abbott, and the front desk was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Connell Chevrolet! If you have any further questions, please give us a call to (714) 546-1200. We're always happy to help!
Oil change
Good customer service. Joe help me right away and was very nice ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Noe, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! (714) 546-1200
Excellent
Excellent in every way. From moment stepped on the lot to when we drove off!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Great service and pricing
Great service and pricing. Easy to make appointment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!