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Connell Chevrolet

(209 reviews)
Visit Connell Chevrolet
Sales hours: 10:00am to 8:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–3:00pm
Sunday 10:00am–8:00pm Closed
New (866) 455-4925 (866) 455-4925
Used (888) 373-0045 (888) 373-0045
Service (888) 421-7210 (888) 421-7210

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Connell Chevrolet from DealerRater.

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Great experience!

Great experience! Tim Connell took the time to explain and make the deal happen! Great customer service and support. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My car buying Experience at Connell Chevrolet was no

My car buying Experience at Connell Chevrolet was no less than exceptional. From the moment I stepped into the dealership, the atmosphere was welcoming, and the showroom impeccably maintained, setting the stage for a professional and straightforward process. Tim Connell, who guided me though my purchase, was nothing short of phenomenal. He demonstrated an unparalleled level of expertise and patience, taking the time to understand my needs and preferences without rushing me into a decision. His product knowledge was impressive, providing detailed insights into each vehicle's features, performance, and safety, which helped me make an informed choice. The dealership staff made the buying process incredibly convenient, handling paperwork efficiently and transparently. They explained each step of the process in clear, understandable terms, ensuring I was fully aware of all my options without feeling overwhelmed by jargon or pushy sales tactics (which unfortunately I experienced while visiting other Chevy dealership in Orange County). Tim Connell and Connell’s staff demonstrated a commitment to excellence, making me feel valued and respected as a customer. It was evident that customer satisfaction is their top priority, and they go above and beyond to deliver a seamless and enjoyable car buying experience. I cannot recommend Connell Chevrolet enough to anyone looking for a new vehicle. A huge thank you to Tim Connell, Stephanie Leon and the entire team for making my car buying experience not just convenient, but truly exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Whatever you do, don?t buy a Chevrolet

I bought my vehicle from this dealership. Overall I?ve been happy with their service until the last couple years. Something changed. We have been complaining about our transmission for at least 2-4 years. Each time, we are just told ? it?s fine, this computerized transmissions just need more time to get into gear?. After our last service and them not helping us pro-rate our tire warranty, I swore I would never go back here. We recently took my vehicle to another dealership for transmission complaints. Said nothing was wrong with it. Two weeks later. Blown transmission. My Suburban has 78k miles on it and I?ve meticulously maintained it. We had it towed here. The service advisor, Mike I think was unfriendly and rude. I?ve dealt with Joe in the past and he was great. Basically told us $7500 for new transmission. There are numerous complaints online about transmission issues but they don?t care because the vehicles are right outside of warranty and they don?t have to pay. GM does not stand by their vehicles and I will never ever ever buy another GM vehicle and you shouldn?t either.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Elizabeth, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (714) 546-1200. We look forward to hearing from you.

The absolute worst dealership I’ve ever done business

The absolute worst dealership I’ve ever done business with. I’ve purchased over 42 cars for my rental car company and will never buy from Chevrolet ever again because of this dealership. We bought a 21 Corvette LT3 for our company less than a year ago and the vehicle has given us nothing but problems. This franchise is completely unaccountable. Especially the service manager John Calvert. I have already paid for diagnostics on this particular vehicle for the issue this car has been having and the dealership has yet to fix the issue. Yet I’ve bought the car back 3 times now. The second time they didn’t charge me for the issue. Now the car is still having the same issues and they refuse to work on the car because I am unwilling to pay another $222 diagnostic fee for an issue they did not fix. This is unacceptable and I will not be buying from Chevrolet again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Mike in Service is terrific!

Mike in Service is terrific! Thanks Mike. I know my vehicle has a sensor that was throwing everything for a loop but he went to GM to get answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Thank you Mike!

Very positive experience overall with the purchase of a

Very positive experience overall with the purchase of a new vehicle,Chris was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were friendly helpful and honest.

They were friendly helpful and honest. I really appreciate the patience and the help they provided for me along with going through the features it has.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer since 1988

I have been a customer since 1988. Connell Chevrolet must be doing everything right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, thank you so much for your positive comments about Connell Chevrolet! We hope to be of service to you again in the future. Best wishes, Connell Chevrolet (714) 546-1200

EXCELLENT SERVICE, SELECTION AND STAFF

We had excellent service on my new Camaro lt1, thank you Mike B. and the entire service team...checked out the new C8 on the showroom! Next time! : )

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're happy you found our staff to be so supportive during your experience here at Connell Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

Outstanding all around

Outstanding service wit Ed, outstanding repairs with Bruce Abbott, and the front desk was wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Connell Chevrolet! If you have any further questions, please give us a call to (714) 546-1200. We're always happy to help!