Mercedes-Benz Of Riverside

Always helpful and prompt and always keep you updated on the progress of your vehicle.

I had an outstanding service experience at Walter's Mercedes Riverside. Service advisor Mr. Alex Ramirez is highly professional with utmost care for his clients. He explained me all the service needs for my vehicle and kept me posted while my vehicle was under service. He delivered the vehicle in timely manner as promised. Mr. Alex is an absolute pleasure to work with. He ensures complete client satisfaction with high level of professionalism.

Super nice place good friendly people Ashley Botello great person helpful she goes the xtra mile helping me out

This was my first visit after purchasing my vechicle. Overall the team was professional and good service.

Morris and Joshua made my experience seamless and pain free. Impossible is possible here. Justin the finance manager was also very friendly and efficient.

Had a poor experience with my lease end with Mercedes. There were concerns with my contract that was not explained clearly and their representative did not follow through with response to address my concerns and provide requested information. It was astonishing how the customer service was so poor for this luxury brand. I wound up going with another company as they were proactive, responsive and worked diligently to get my business.

I've been going to Walter's Mercedes-Benz of Riverside for 26+ years and my experience has been excellent. J.R. Rodriguez in service is top notch always accommodating. I'm always treated like family. Excellent dealership.

I had an outstanding experience purchasing my Mercedes-Benz, and the credit goes entirely to Travis Rhodes. Before making my decision, I contacted sales representatives from eight different Mercedes-Benz dealerships. Out of everyone I spoke with, Travis was the only one who consistently stood out for being professional, polite, respectful, and genuinely helpful. He never pressured me into making a decision and instead took the time to answer all of my questions honestly and thoroughly. From our first conversation through the delivery of my vehicle, Travis made the entire buying process smooth, transparent, and stress-free. His knowledge, responsiveness, and commitment to customer satisfaction were exceptional. If you're looking for someone who truly values his customers and provides a first-class buying experience, I highly recommend asking for Travis Rhodes. He set the standard for what a Mercedes-Benz sales professional should be, and he's the reason I chose to purchase my vehicle from this dealership. Thank you, Travis, for making this one of the best car-buying experiences I've ever had!

From start to finish my experience with Walter Mercedes-Benz of Riverside exceeded every expectation. A special thank you to HAE and Daniel for making the entire process smooth, transparent and completely pressure free. They were professional, responsive and genuinely worked hard to earn my business. They delivered an outstanding deal without the typical dealership games. Buying a vehicle should feel this easy. Their honesty and commitment to customer service made this one of the best car buying experiences. I fully intend on sending them as many referrals as I can because I know anyone I send their way will be treated with the same professionalism, honesty and first-class service that you expect from a Mercedes Benz dealership. If you’re looking for a Mercedes?!? I highly recommend asking for HAE and Daniel. They’ve earned a customer for life.

How I Bought My Mercedes in the AI Era I never expected to buy a Mercedes—let alone an EV. In fact, I wasn’t even aware the 2023 Mercedes-Benz EQS 580 SUV existed until ChatGPT suggested it. ChatGPT helped me make a list of possible replacements for my aging 2019 Jeep Grand Cherokee. After identifying the Mercedes EQS SUV, it explained that many Mercedes purists felt the vehicle had too much technology—which was exactly what I wanted as a gadget enthusiast—and that the loss of EV tax credits and other market conditions had created an exceptional buying opportunity on the used market. I’d never even ridden in an electric vehicle before, but after searching nationwide, we realized the exact loaded, dark silver model I wanted was sitting right across the LA metro area at Walters Mercedes-Benz in Riverside. It had virtually every option. As a retired TV producer, I value efficiency and dislike dealership games. Rather than losing a day driving through Los Angeles commuter traffic and sitting in a finance office, I emailed Edwin Corea and laid out my terms: the entire purchase would happen strictly by email. Edwin completely respected my unconventional process and rolled with it. Every conversation, disclosure, and line of the purchase contract was reviewed with ChatGPT as a sounding board before I signed. Walters then sent a traveling notary to my house and arranged complimentary flatbed delivery directly to my door, while Carvana arrived to pick up my Jeep. I even financed through Mercedes-Benz so the dealership would receive credit for the loan, then paid it off before the first payment was due. By letting the first owner absorb the steep initial depreciation, my net investment after the Jeep sale was roughly $51,000 for a virtually flawless, original $150,000 flagship. Six months later, I still look back every time I park it. I didn’t just buy a used car; I bought a spectacular retirement gift for decades of work well done ... entirely on my terms. Edwin Corea and Walters Mercedes-Benz proved that great salesmanship isn't about persuasion—it's about respect. AI helped me think. Intentionality did the rest.