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Checkered Flag Volkswagen

(2,565 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (877) 546-1286 (877) 546-1286
Used (888) 309-0323 (888) 309-0323
Service (866) 752-7092 (866) 752-7092

Reviews

(2,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Volkswagen from DealerRater.

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Felt very comfortable, right amount of information...

Felt very comfortable, right amount of information provided without overdue pressure. Easy to talk to. Explained different options when inventory was coming in. Easy pricing negotiation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dejan was great to deal with. We showed up a little...

Dejan was great to deal with. We showed up a little earlier than expected and the salesman we had been referred to did not seem to want to work with us, but Dejan jumped right in and carted us around looking at cars for a while. He was very low pressure and just showed us and told us about the cars. No annoying salesman "oh this is your car" type talk, just simple and easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The explanations, arguments given to me were very clear....

The explanations, arguments given to me were very clear. The Team is very professional and helped me quickly to take my decision. Do regret that the car I wanted was not readily available otherwise I am overall very satisfied. I will be more once I got my car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently bought my first car from Hyundai and am very...

I recently bought my first car from Hyundai and am very satisfied with the whole experience. From the time I arrived at the dealership to the time I left, Brian did a great job guiding me through the whole process! I am very happy with my purchase and the assistance of the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a very good experience at this dealership and found...

I had a very good experience at this dealership and found everyone to be very helpful. I was surprised at how fast the car buying experience took. Overall, I am very happy with my purchase and I think Argo did a great job working with me, he was very helpful and did a wonderful job assisting me with various vehicles. Also, I had a great experience with Randall Turk. The only bad part of my experience is a small scratch and dent on the rear driver side door that I noticed when I got home that was pointed out to me at the time of my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jason is great! We knew exactly what we wanted when we...

Jason is great! We knew exactly what we wanted when we came in and he made it happen. We would definitely recommend him to friends looking for a new or used car! Thanks for a great experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came to checkered flag to buy a new Volkswagen CC, I...

I came to checkered flag to buy a new Volkswagen CC, I met Derek who worked with me to get exactly the car I wanted. I was very specific about what I wanted and he was able to get the deal done. The entire dealership has been great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Out of all the dealerships I visited while looking to...

Out of all the dealerships I visited while looking to purchase a new car Aran and Checkered Flag was the most helpful and friendly service. I had almost purchased a Hyundai at a different dealership but I changed my mind because I liked the service here better. I would buy a car from them again and Aran would be my sales person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I went to several dealers but when I walked inside to...

I went to several dealers but when I walked inside to Hall's checkered flag in Virginia Beach to look for a SUV, Jon Parker(Sales Consultant) was great to work with. His personality and attitude made me feel very comfortable He did not pressure me and provided in detail the information I was looking for. Ask for Jon and you won't be sorry. Michael Griffith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Duman was most impressive with his presentation, He...

Mr. Duman was most impressive with his presentation, He was very knowledgable of the product (Passat) shown to us. He exhibited traits of salesmanship that were commendable. He knows how to close a sale professionally and have a very satisfied customer. Their are not enough adjectives to describe his abilities. He is truly a STAR and a keeper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.