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Checkered Flag Volkswagen

(2,565 reviews)
Sales hours: 12:00pm to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–9:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2014 state dealer award
View 4 awards
2014 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (877) 546-1286 (877) 546-1286
Used (888) 309-0323 (888) 309-0323
Service (866) 752-7092 (866) 752-7092

Reviews

(2,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Volkswagen from DealerRater.

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Great Friendly Staff. Very Helpful. The Accent seems like...

Great Friendly Staff. Very Helpful. The Accent seems like a great car for the money. Great gas mileage and very cute. Not boxy or bubble shaped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Leased a car in March which had major mechanical...

Leased a car in March which had major mechanical problems/issues. Traded it 7/30 for a purchased vehicle. On 8/27 it was totalled from Hurricane Irene. Went under 3.5 ft of water. Went back to the dealership for a replacement Santa Fe. I live at the Outer Banks & travel over 100 miles to this dealership. I have many choices along the way, including OTHER Hyundai locations. I prefer this one. Great Team. Anne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I received great service and was treated very well. Stan...

I received great service and was treated very well. Stan and Leo assisted my wife and I in finding a vehicle that met our requirements and offered it at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We advised of the car we were interested in in advance. ...

We advised of the car we were interested in in advance. Bruce had two pulled around and ready to go when we got there. Worked with us to get the price where we needed it and get the financing. Everything done quickly and in one visit. Even filled up the car with gas at a local gas station when since their pumps were closed for the evening. Terriffic experience. We recommend Checkered Flag without reservation!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience at this dealership. I was able to find...

Great experience at this dealership. I was able to find the car I wanted quickly and at the right price. Jon was very knowledgeable about the cars/options and was friendly and attentive. I did not feel pressured and enjoyed the overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joel was very helpful in choosing the right car. He let...

Joel was very helpful in choosing the right car. He let me drive it on the highway and showed me evrything I was looking for in the car he selected. He helped me reduce my payments and replaced the sunroof visor after it was damaged from being detailed. He took very good care of the car, making sure the part was replaced and that the car was clean on the inside. He did a great job. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Checkered Flag was very polite and cooperative to deal...

Checkered Flag was very polite and cooperative to deal with. They were not pushy and were very upfront on the whole deal. The only complaint or comment I have is that they need to speed up the whole process, 4 hours is a long time to sit in a dealership to finalize all of the paperwork. Again thanks for the assistance and cooperation. MJGirard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great experience. Barbara and everyone else at...

What a great experience. Barbara and everyone else at Checkered Flag was friendly and helpful. They made purchasing the car quick and easy. It was a pleasure to work with them. They answered all our questions and we felt we made the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My visit to Checkered Flag Hyundai came on the heels of...

My visit to Checkered Flag Hyundai came on the heels of two other visits to different area dealerships. The first two dealerships were extremely disappointing. I used the USAA car buying service to purchase my vehicle, and as such was surprised to note the absolute disregard for that service on the part of the other dealerships. However, when I arrived at Checkered Flag Hyundai, I was greeted warmly and when I brought up the car buying service up front, they actually stuck to the price quoted through the service. Not only that, they obtained exactly what I wanted from a different location/dealership, rather than trying to wrap everything up right there and send me on my way with a vehicle that wasn't exactly what I wanted. I was about ready to throw in the towel and put off buying a new car for another year or two, but my visit to this dealership and my experience with Joel made me change my mind. The USAA price was honored (a very fair price), I received appropriate value for my trade, and the salesman really let me choose the direction I wanted to go. He was very patient, as I spent 4-5 hours there the first day. He also stayed in contact with me while we waited for the exact car to arrive. I can't say anything negative about my experience. Although I do not usually pledge loyalty when it comes to vehicle purchases, I intend to bring my wife's van by in two years to check out SUVs. I am that impressed with the Hyundai lineup, the level of service, and the atmosphere. I can honestly say that each and every rating above is a "5" (outstanding).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joel Perry is an excellent sales rep. Mr. Perry helped...

Joel Perry is an excellent sales rep. Mr. Perry helped me out so much to get into my new Hynundai Sonata. Thanks for all your help. Continue to keep up the good work Mr. Perry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.