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First Honda

(2,364 reviews)
(888) 854-8214 (888) 854-8214

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(2,364 reviews)

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Johan, my agent is very professional, knowledgeable and helpful for whatever concerns I have during the process. I really appreciate your customer service. Highly recommended.

Johan, my agent is very professional, knowledgeable and helpful for whatever concerns I have during the process. I really appreciate your customer service. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Rose! I’m thrilled to hear that Johan provided you with exceptional service during your experience. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Eric Tran General Manager [email protected]

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This is my family's fourth Honda with 1st Honda so when I wanted to transition from a plug in hybrid Clarity to an EV--the Prologue--Johann, Melanie, Eric...the whole team were respectful and low-pressure. I thought I was driving too many miles to make a lease (which I really, really wanted) possible but they made it work! I got a fantastic deal on the beautiful gray/blue Prologue, and the support has NOT stopped! Eric delivered the car and sat with me and my husband for an hour going over features so I would feel comfortable driving the car the next day. Then Johann came out and helped me to set up OnStar and HondaLink, and reviewed a bunch of additional features. If you're looking for a Honda, give 1st a shot!

This is my family's fourth Honda with 1st Honda so when I wanted to transition from a plug in hybrid Clarity to an EV--the Prologue--Johann, Melanie, Eric...the whole team were respectful and low-pressure. I thought I was driving too many miles to make a lease (which I really, really wanted) possible but they made it work! I got a fantastic deal on the beautiful gray/blue Prologue, and the support has NOT stopped! Eric delivered the car and sat with me and my husband for an hour going over features so I would feel comfortable driving the car the next day. Then Johann came out and helped me to set up OnStar and HondaLink, and reviewed a bunch of additional features. If you're looking for a Honda, give 1st a shot!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Crystalle! I truly appreciate your continued trust in 1st Honda of Simi Valley for your family's vehicle needs. It’s fantastic to hear that Johann, Melanie, and I provided you with such a positive, low-pressure experience while transitioning to your beautiful new Honda Prologue. I’m delighted that you feel supported and confident with your new EV. We look forward to seeing you again, and thank you for recommending us! Safe driving! Sincerely, Eric Tran General Manager [email protected]

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Great salesman and wonderful team clean and very professional staff and knowledgeable of vehicle inventory

Great salesman and wonderful team clean and very professional staff and knowledgeable of vehicle inventory

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind feedback, Scully! I’m pleased to hear that you had a great experience with our team at 1st Honda of Simi Valley. We take pride in being knowledgeable and professional, and I appreciate your recognition of our efforts. We look forward to assisting you again in the future! Sincerely, Eric Tran General Manager [email protected]

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This is my 3rd Hondar CR-V purchase from Johann and I had another great experience. He will respond to you quickly and negotiate with you fairly to get you the car you want. I'm happy with the car I purchased and the price I paid. Thanks Johann for great customer service!

This is my 3rd Hondar CR-V purchase from Johann and I had another great experience. He will respond to you quickly and negotiate with you fairly to get you the car you want. I'm happy with the car I purchased and the price I paid. Thanks Johann for great customer service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Jeff! I'm thrilled to hear that you had another great experience with Johann at 1st Honda of Simi Valley. It's fantastic to know that you're happy with your new Honda CR-V and the price you paid. I appreciate your trust and we look forward to serving you again in the future! Sincerely, Eric Tran General Manager [email protected]

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Johann was great. I appreciated how he was willing to handle almost everything via text/email. (Most other sales people always try and get you to come in.) Everything was negotiated and finalized remotely. I was at the dealership for less then 30 minutes before driving away in my new car.

Johann was great. I appreciated how he was willing to handle almost everything via text/email. (Most other sales people always try and get you to come in.) Everything was negotiated and finalized remotely. I was at the dealership for less then 30 minutes before driving away in my new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Appreciate you taking time to let us know how everything went, JB! I’m pleased to hear that Johann made your experience so smooth and convenient at 1st Honda of Simi Valley. It's great to know that the remote negotiation process worked well for you. I appreciate your feedback, and we look forward to seeing you again soon. Enjoy your new car! Sincerely, Eric Tran General Manager [email protected]

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I usually hate the whole car-buying experience, but Johann made it pleasant. He gave us a nice test drive, we told him exactly what he wanted, and he searched to find it for us in a few days. Gave us a reasonable price so we didn't have to haggle back and forth- and was quick to respond over email/text. He told me we could sign the paperwork in under 30 minute and I was skeptical, but he delivered! Thanks Johann

I usually hate the whole car-buying experience, but Johann made it pleasant. He gave us a nice test drive, we told him exactly what he wanted, and he searched to find it for us in a few days. Gave us a reasonable price so we didn't have to haggle back and forth- and was quick to respond over email/text. He told me we could sign the paperwork in under 30 minute and I was skeptical, but he delivered! Thanks Johann

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Shane! I’m thrilled to hear that Johann made your car-buying experience so pleasant. At 1st Honda of Simi Valley, we strive to provide excellent service, and it’s great to know that Johann met your expectations with the test drive, quick responses, and efficient paperwork process. I appreciate your feedback and we hope to see you again soon! Sincerely, Eric Tran General Manager [email protected]

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We are really happy with the deal. The car is exactly what we wanted. Was In Transit and arrived sooner than expected. I really appreciate Albert & Dean listening to me, being flexible and spending time . They made buying a car so smooth. Albert's test drive sealed the deal for me. Thanks to all @ 1st Honda,

We are really happy with the deal. The car is exactly what we wanted. Was In Transit and arrived sooner than expected. I really appreciate Albert & Dean listening to me, being flexible and spending time . They made buying a car so smooth. Albert's test drive sealed the deal for me. Thanks to all @ 1st Honda,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that you found the perfect car and that Albert and Dean made the buying process smooth for you. Your satisfaction is our priority, and I appreciate you taking the time to share your experience. We look forward to seeing you again at 1st Honda of Simi Valley! Sincerely, Eric Tran General Manager [email protected]

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Johann was knowledgeable,professional and honest. He made his part of the transaction simple and stress free. He listened to me and went above and beyond to make this purchase as easy as possible. He is an asset to your dealership.

Johann was knowledgeable,professional and honest. He made his part of the transaction simple and stress free. He listened to me and went above and beyond to make this purchase as easy as possible. He is an asset to your dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Carlos! I’m glad to hear that Johann provided you with a knowledgeable and stress-free experience at 1st Honda of Simi Valley. I appreciate your recognition of his efforts, and we look forward to assisting you again in the future! Sincerely, Eric Tran General Manager [email protected]

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Johann was the most upfront and transparent salesperson out of 5 or 6 dealerships we tried working with. He gave an out the door price that wasn’t a bait and switch and there was no hard sell. First Honda is first rate. Also want to give Dean a shout out, truly a gem!

Johann was the most upfront and transparent salesperson out of 5 or 6 dealerships we tried working with. He gave an out the door price that wasn’t a bait and switch and there was no hard sell. First Honda is first rate. Also want to give Dean a shout out, truly a gem!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Clark! I'm thrilled to hear that Johann provided you with an upfront and transparent experience at 1st Honda of Simi Valley. It's fantastic to know that you appreciated his honesty and the no-pressure atmosphere. I'll make sure to pass along your kind words to Dean as well. We look forward to welcoming you back for your next visit! Sincerely, Eric Tran General Manager [email protected]

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Loved my experience!! Johann was awesome, got us in and out with our new car soo fast. We were not even planning on buying, first day of looking, This was the best car buying experience. Paper work at the end was super fast and easy too.

Loved my experience!! Johann was awesome, got us in and out with our new car soo fast. We were not even planning on buying, first day of looking, This was the best car buying experience. Paper work at the end was super fast and easy too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review, Lorraine! I'm thrilled to hear that you had such a positive experience at 1st Honda of Simi Valley and that Johann made the process smooth and efficient for you. Congratulations on your new car! We appreciate your kind words and hope to see you again soon. Enjoy your new ride! Sincerely, Eric Tran General Manager [email protected]

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