Reviews
Write a reviewFantastic sales experience
Drove around 45 miles to pick up our new SUV. They had the best deals and even had the car PA inspected and full tank of gas. I’ve had Mercs and Beemers and never had this type of service. Very pleased and will definitely deal with again if picking up another Land Rover.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above & Beyond
We were in a bind when our brakes wore down to nothing while on a road trip. Sean was attentive and helpful from the get go. He was able to accommodate us right away and work swiftly to get us new brakes and tires and get us back on the road in no time. His pricing was fair and he and the service crew worked through lunch to get us back on the road as quickly as possible. We are very grateful that they took such good care us and kept us comfortable while we waited. Thank you Sean and to all the service guys who got this done so efficiently. We are very grateful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
NEVER RCVD TAGS/TITLES on either vehicle purchased 3/22/18
I am extremely disappointed....never contacted to inform me of an error in submission, after I made several attempts (calls, emails, left messages, etc)my tags and titles for both vehicles expire 5/20/18, GM promised to take care of this..since Tara who is in charge of this area, never returned my messages ..I feel like I'm playing tennis....telling me to contact NJ DMV, and I did and they said it was not properly submitted.....and they were correct! STILL WAITING! The purchasing experience was great,then again it was cash purchase on two vehicles. This is extremely frustrating, esp. when I am being promised to have updates and an overnight delivery......last week!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Best car buying experience ever
At 68 I have made many new car purchases, and only new car purchases! I actually dreaded buying a new car, but Chris Cuthbert, sales representative at this dealership made purchasing my 2017 Land Rover Range Rover Sport the best experience ever!!! It was easy and fun at the same time. We looked at Lexus, BMW, Mercedes, and Land Rover. Chris has excellent salesmanship skills and product knowledge of the Land Rover models. He is low key with thorough follow up and follow from our initial meeting through our purchase last week. Just a very positive experience including a final price for the car. My next car will be a Land Rover model from Land Rover of Wilmington. Wilmer, the owner even stopped by during our sales search to say hello and introduce himself. Best experience ever!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff and service
I've been using this dealership since 09 when servicing my 04 and now my 13 lr4. I've always been treated fairly and the staff has gone out of their way to help me out...great guys. Todd has always been thorough and honest. Everyone I've spoken with there, has been friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super accommodating and honest
I have been a customer of Land Rover Wilmington now for 2 years. I am extremely happy with the level of attention I have received. Thank you Todd you are the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top Line Company - Top Brand Dealer
Great dealership, but currently the Land Rover is out of my comfort budget zzone. They treated me royally and I was honest with them, I want a new car, not used. I'll just have to wait about six months before I'll be comfortable in spending that much money.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
You call that service???
If a small boutique dealership in a bad location with no parking service that doesn't return your call is appealing to you, then this is the place for you! Consumers beware.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Internet request for information on a 2016 LR4
Barry Bowman is that rare combination of professionalism, knowledge, positive energy, great sense of humor, life experience, "smarts" and wonderfully warm personality. We look forward to meeting him in person and making our purchase through him ASAP!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
EXCELLENT SERVICE!!
I purchased a 2015 LR2 last month. I Live in Cherry Hill NJ, and I was looking for this car I went to the Land Rover dealer in Cherry Hill, but was unable to find the car I wanted. I then searched for other locations and I found Land Rover Wilmington. The service was EXCELLENT. I worked with Linda & Rob, they both went out of their way to make sure my purchase was exactly what I was looking for. They were very helpful, explained all the features of the car, and answers all of my questioned. I highly recommend. This was one of the Best Car Purchasing Experiences, I have ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase