New 866-837-2228 Dealer Website
Used 877-584-8412 Email Dealer
Service 866-374-6017

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Sales 10:00 AM - 3:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 3:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.9
Average based on 11 reviews
  • The Worse Dealership

    Dishonest sales people and the Service Department is the worst. Was given a price for a new car, signed the purchase order, gave them a deposit, t...


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    Dishonest sales people and the Service Department is the worst. Was given a price for a new car, signed the purchase order, gave them a deposit, then I was told it would be 2 days until they could get a car from another dealership. THEN, 3 days later, the salesman said we tried everything to get the car you wanted but couldn't -- funny thing is, he sent me an email confirming they found the car and doesn't know why the other sales person said they could get it -- BUT the email was from him! Service told me my son's rim was damaged and could not be repaired -- charged me $523. The body shop who I took the damage rim to said it could have been sent out to be fixed! In fat, 2 other rims were repaired!

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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  • Joe Cal

    Every 10,000 miles is my service appointment, I receive coupons and call to schedule a appointment. Not one time have I had any problems and the s...


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    Every 10,000 miles is my service appointment, I receive coupons and call to schedule a appointment. Not one time have I had any problems and the service quotes were really reasonable and accurate. Andy is my service rep and he goes out of his way to make sure that my Jetta is going to be around for 200,000 miles or better. So as far as I'm concerned V W dealerships are not located all over like other car brands, and Smith V W stands out to be one of if not the best. So if you want reliability in a vehicle along with comfort and a "Honest crew of people" that keep making you feel that they have your back, then why would you want to trust anyone else.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent experience

    I highly recommend working with Chad at Smith Volkswagen. He contacted me right away about my internet inquiry, and came in on his day off to make...


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    I highly recommend working with Chad at Smith Volkswagen. He contacted me right away about my internet inquiry, and came in on his day off to make sure that I got the service and vehicle that I was looking for. He has texted, emailed, and called since my purchase to make sure that I am totally satisfied.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2016

Smith Volkswagen in Delaware understands those searching for Volkswagen dealers in Philadelphia, Newark and Wilmington have high expectations for their vehicles, and equally high expectations about the professionals who serve them. We strive to meet and exceed those expectations and give to you the best car-buying experience of your life.

VW drivers looking for new or used Volkswagen cars in Wilmington, Philadelphia and Newark know that VW cars are widely recognized to be among the best in quality, reliability and value. Just as Smith Volkswagen is known for our award-winning commitment to customer satisfaction in both sales and service. Vi

"Das Auto"