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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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New Dodge Ram

I saw this 2017 Dodge Ram with low mileage, listed at Paramount Kia just before making a trip to the area. I stopped in to see the vehicle. Dustin Estes came out to greet me. We inspected the Dodge, which looked like new. Shortly we had agreed upon a trade. Dustin was great to work with, courteous and helpful. He even helped me transfer cement block from my old truck to the Ram! You can't beat that! Great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle David, and thank you so much for taking the time to share your feedback with us!  We work hard to make sure our guests have a remarkable experience.  We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Dave Estes | destes@paramountauto.com

Great experience

Super-friendly staff in the dealership.... everyone we encountered spoke to us. Eli had a vehicle transferred from Asheville for us. Smooth buying process, great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Nicole, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Dave Estes | destes@paramountauto.com

Our New Car

We have never owned a Kia before but after researching a lot of different options we decided to give Kia a try. The people at Paramount Kia of Hickory were great to work. We have never had a salesman go over a cars features like Tim did. He was very knowledgeable and just an awesome guy to deal with. Go by and see him today and tell him the Trivette’s sent ya!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Best, Dave Estes | destes@paramountauto.com

My first car!!!!!!!!!!!!!

This was my first time buying a car and Carlton made the experience so easy!! I’m so happy with my purchase and suggest anyone needing a Kia in Hickory to come up here and talk to him! Thank you so much Carlton for my Kia Forte!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Dave Estes | destes@paramountauto.com

Great place to buy a car

Great salesman,& service. Everyone was exceptionally nice & helpful. They went over everything with us to make sure we were satisfied. I would definitely recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Dave Estes | destes@paramountauto.com

My new Toyota

He did great!! Love my new ride! Dustn was very friendly and helped me out by answering all my questions. I would definitely recommend Paramount Kia to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. Best, Dave Estes | destes@paramountauto.com

My new Corolla!!!

Dustin at Paramount Kia is the absolute best! Dude helped me get a great car for a great deal. Highly recommended. Come see Dustin asap!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Dustin worked hard enough to make your purchase completely painless. Best, Dave Estes | destes@paramountauto.com

Very friendly and helpful

Wife was happy with the service she got from everyone there Michael was very processional and understanding needs made it a very pleasant place to be

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Dave Estes | destes@paramountauto.com

Great

They make you feel like a person. Very caring. I told them want I wanted my payments to be and they made it happen. This is my 2nd purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Dave Estes | destes@paramountauto.com

2018 Kia Soul Friendly, no pressure experience

We were impressed with how family friendly the dealership was. The whole experience was excellent. Dustin was very kind through the whole process and was happy to answer questions even after we completed the purchase. I would recommend this dealership and Dustin as a salesperson to anyone looking for a new or used vehicle in our area or willing to drive to our area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Dave Estes | destes@paramountauto.com