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Paramount Kia of Hickory

(3,511 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,511 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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My new Sadona

Dustin Estes did a wonderful job! Great service and very professional. We will be buying our cars from now on with KIA of Hickory. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear your time spent with Dustin was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Best, Dave Estes | destes@paramountauto.com

It was a good

It was good and everyone helped me to get in a new car and they did i would sent others there to by a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate the kind words, Jane. We look forward to seeing you again in the future! Best, Dave Estes | destes@paramountauto.com

Perfect car buying experience!!!

Found the car I wanted online. Called dealership and set up financing went next day drove car and hour later I'm on my way. Very honest from the start best experience I've ever had at a dealership. Randy and Chris were awesome to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Best, Dave Estes | destes@paramountauto.com

My new serento

Great customer service. I would recommend him to the next customer. Come see Dustin Estes. Dustin and paramount Kia will take great care of your new car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our Dustin worked hard enough to make your purchase completely painless. Best, Dave Estes | destes@paramountauto.com

2018 Kia Soul

We had a great experience with Chris. We will be recommending Paramount and Kia to all of my friends and family. I love the Soul.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Dave Estes | destes@paramountauto.com

tim whitener

tim was really nice and polite and very knowledgeable and made the process of buying a car go easy we would gladly recommend him as a salesperson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Albert, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was! Best, Dave Estes | destes@paramountauto.com

Easy, stress free buying experience.

Mr Hoover was polite and knowledgeable of the whole process.Every step was easy with him. I would recommend him as a sales person to anyone looking do deal in Hickory. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Dave Estes | destes@paramountauto.com

New Sportage

Dustin was incredibly helpful and knowledgeable. He even delivered the car I was interested in to me so that I could test drive it. I would recommend this dealership this sales rep and Kia to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that Dustin worked hard enough to make your purchase completely painless. Best, Dave Estes | destes@paramountauto.com

Horrible experience

Just to let everyone know beware of Paramount Kia in Hickory. They have refused to come and pick my car up when it has a recall. I took my car to them and had an appointment then they tell me they don't have the part for the recall after an hour. So I told them they would have to pick my car up they said they would. So today they didn't show up to get my car and said they wouldn't because I told them how I had been treated was horrible and that I would call channel 9.. I have always had a bad experience with them. Please share this cause everyone needs to know to stay clear of them. I was cursed by a salesman in 2013 when my car was there for another recall. I did speak my mind Friday because they say one thing and do another. I should have took action before is exactly what I told them. So basically if your ok with being mistreated this is the place to go. It is hard to put everything in detail but I wanted to warn everyone of paramount kia.. Once you mention channel 9 or getting advice from an attorney of your rights then they will still service your car but will not pick it up so basically they want me to miss more work due to them not having the part when an appointment had been made. The service department just told me they had no control over parts???? Aaron also refused to give me his last name or let me speak to a manager. They also don't want to be put on speaker phone or have the phone call listened to by someone else. David seemed to want to help until I brought up channel 9 or taking action. About my treatment then he was told by upper management not to pick my car up... So I guess my time doesn't matter

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My new Sorrento

Dustin estes was a pleasure to buy from he helped me now buy my 3rd vehicle from your dealership. I am very pleased with the Sorrento I purchased today and I will return to get another Kia from you in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Todd, thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Dave Estes | destes@paramountauto.com