Reviews
Very Pleased
Best price I found after shopping several Dealerships, price over $2,000 lower. Tim Whitener made the whole experience very pleasant. I am extremely pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Dave Estes | destes@paramountauto.com
Wonderful experience
Our experience from our test drive to purchase was informative, no pushy salesman, nice personable staff, and overall very satisfying. Our salesman was Awesome and I love my new Kia Soul!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Dave Estes | destes@paramountauto.com
Great car buying experience
My wife and I really enjoyed our experience with Julian he was very knowledgeable and helpful in our decision on purchasing our new Kia, thank you so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julian is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Dave Estes | destes@paramountauto.com
Very Happy Kia Owner
I am so happy with my new-to-me Kia Sorento! The team at Paramount Kia did a wonderful job in helping me select a car that would fit my and my families needs. Overall, it was a very simple process and I appreciate the knowledge and care Tim Whitener gave us in this car buying experience. If I had to do it over again I wouldn't change anything! Tim and all the staff at Kia were friendly and helpful and definitely made this process easier than I could've imagined!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jessica, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Dave Estes | destes@paramountauto.com
2017 kia soul
It was pleasant experience, very nice salesman Chris Did not. Have to long, people were very nice I would come back again for another car.t hank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Dave Estes | destes@paramountauto.com
1st time Kia purchaser
Julian Rogers provided great customer service during our purchasing experience. If he was unsure of the answer to a question we asked, he let us know and then proceeded to find out the answer for us. The only downside to the experience is the time frame it took to get the paperwork together, speak with the one finance employee, and then wait for the vehicle to be ready for us to leave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Dave Estes | destes@paramountauto.com
We apologize for the problems that were discovered during and after your purchase. If you will please email me at dee@paramountauto.com and provide me with the name and mailing address of your referral, I will make sure they receive their $100 bonus for sending you to Paramount. We thank you for your purchase and for letting us know about this issue.
Since posting the original review (the night of purchase), we have discovered even though we were verbally told and confirmed by sales the radio is NOT blue tooth capable as we were told it was. The other is initially we were not asked/told if someone recommended us to visit KIA and we purchased that person would receive $100 referral, my the time we discovered this information we were already in the process of finalizing the purchase and sales person said they would check on getting the referral credit added. I contacted the next day and was told it couldn't be added so, NO referral credit for the person who had recommended us to visit KIA of Hickory. Both of these are very disappointing and taints the experience with the sales person, Julian Rogers, and KIA of Hickory as a whole.
2017 Kia Rio
Great customer service. Did what they had to to get me into a car. I appreciate everything they did. I would definatly recommend them to everyone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our staff worked hard enough to make your purchase completely painless. Sincerely, Dave Estes | destes@paramountauto.com
Great service
Bought a new car. Gary, my salesman was very personable and was very knowledgeable about the cars he was selling. I would recommend this dealership to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Paramount Kia of Asheville Team
we would like to say that we were very pleased
Wayne whittingon was a wonderful car salesman with us here at paramount kia in hickory. We wete very pleased with his attrntativeness with us in our car buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
I traveled there from Asheville, I was looking for a specific car. Ended up buying a different one because of the great price I got. Would travel again if I needed just to get the same great service. I don’t know how the service is in Asheville, but I was impressed here. :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review and for traveling to Paramount Kia of Hickory from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Dave Estes | destes@paramountauto.com