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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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Great Team - excellent service

Great team at Paramount. Gary my sales agent and Patrick the finance rep were both solid and made it a great experience and got things done quickly. I got the car I wanted at a great price and within a reasonable time spent at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Dave Estes | destes@paramountauto.com

We received what we wanted.

We worked with Dustin before, and received the same great service as well did before. This is the third car we have bought from Hickory an will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Randy, it was a pleasure to read about your third car-buying experience at our dealership. Congratulations on your car!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Dustin provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, Dave Estes | destes@paramountauto.com

Janie Causby

Awesome experience! Randy Rosenbalm is very personable, cordial. He made us feel comfortable and laidback experience. I guarantee you won't a better salesman anywhere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Estes | destes@paramountauto.com

Easy, no pressure, exceptional assistance from Randy

Friendly,efficient, thorough (with one exception), and a willingness to answer any and all questions, no matter how trivia. All in all a very professional sales rep, and I would recommend Randy. I to any of my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Richard, congratulations on your new purchase! I hope you are continuing to enjoy your car! It's wonderful to know you feel confident in your decision to choose Paramount Kia of Hickory as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Dave Estes | destes@paramountauto.com

Good experience

Best car buying experience I've had. No pressure, no hard sales for add on stuff you don't need, 5 minute document signing, clean car, full tank of gas.....bada boop, bada bing! Alan was very accommodating and patient, and allowed us to reach our own decision. Didn't go there planning to buy a car, but got convinced on KIA and Paramount!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your fantastic review was awesome to read! Congratulations on your new car. I am happy Alan provided you with pressure-free, efficient and well-informed customer service. Sincerely, Dave Estes | destes@paramountauto.com

Awesome experience!

People were friendly and very helpful. Justin was awesome. Process was fast and simple. I love my new car. Thank you for all the help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Estes | destes@paramountauto.com

Love my ride, buying was a breeze

My husband found the perfect "trade-up" on CarGuru and called to verify the car was available. Our sales representative was awesome! Julian Rogers not only made sure the vehicle was still available, he had it waiting for us to test-drive upon our arrival from Charlotte. Julian made the entire hair-raising process fun. I would definitely recommend Paramount Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Dave Estes | destes@paramountauto.com

2017 vw jetta

My experience with joey lipford was awesome made it all easy and efficient. Thank you for everything! I would recommend him and this dealership to everybody. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Sincerely, Dave Estes | destes@paramountauto.com

2016 Kia sedona

My experience with Chris at parm punt Kia was awesome when I was about to give up Chris made it possible for me to become a proud owner of this wonder k8a van he was everything that a customer could hop for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

William, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Chris is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions, please do not hesitate to come see us. Sincerely, Dave Estes | destes@paramountauto.com

Great service!

Justin was awesome! He was extremely knowledgeable and super friendly! Best car buying experience I have ever had. I would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Estes | destes@paramountauto.com