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Paramount Kia of Hickory

(3,513 reviews)
Visit Paramount Kia of Hickory
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 national dealer award
View 13 awards
2025 national dealer award 2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 722-6585 (866) 722-6585
Used (866) 722-7725 (866) 722-7725
Service (866) 736-4454 (866) 736-4454

Reviews

(3,513 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paramount Kia of Hickory from DealerRater.

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2017 Kia forte

Give Chris a big 5 star he was very professional and very explaining bout everything we were doing would recommend him to any one great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review, Pamela. We are happy to hear you had a well-informed and easy shopping experience with Chris! Thanks again! Best, The Paramount Kia of Hickory Team

New Car

It was my first time going to a car dealership to get a car and the experience was great, They treated me with respect told me everything about the car that I was looking at, Anybody that's looking for a New car go to paramount Kia they are great with what they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We love hearing about customers who have a great experience and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, The Paramount Kia of Hickory Team

Simple

Helped find a car that we could agree on with price and condition and was very helpful in negotiating the price within my very low budget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear of your positive experience at our dealership, Dwayne. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dave Estes | destes@paramountauto.com

The best place to buy a new car!

This dealership is a great place to buy a new vehicle! All the people from Sales, Finance & even Service are very helpful by working as a Team to make your car shopping a very positive experience. They're all like family & that makes Paramount Kia of Hickory the Greatest car dealership that I can recommend to everyone! This is my 3rd experience with buying from them & I think that qualifys me as one who knows they're the BEST!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dave Estes | destes@paramountauto.com

2017 Kia Sportage

What a great day! Thank you Benny Yount, Chris G and Paramount Auto Group for my brand new car. Dealing with people of integrity and honor means everything. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this marvelous review and congratulations on your new car! We are so pleased that our staff was able to provide you with such exceptional service. Enjoy your new car! Sincerely, Dave Estes | destes@paramountauto.com

2018 Sorrento

The salesperson was very helpful and knowledgeable. He answered all the questions we had as of now. A very pleasant experience working with him. Would recommend Chris to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Doug. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Sincerely, Dave Estes | destes@paramountauto.com

This is where you need to buy...

If you want to look at a car and not be pressured, then come see Randy. He was very knowledgeable and helpful, and made buying a new car very easy and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to our dealership. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Dave Estes | destes@paramountauto.com

Kia of Hickory

Salesman Julian Rogers did an excellent job with helping me purchase a car today! He knew what he was talking about and made the process easy. I would 10/10 recommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new car! Sincerely, Dave Estes | destes@paramountauto.com

Horrible Experience

Too bad I can't give less that 1 star. My husband and I went to this dealership to possibly purchase a used vehicle. We were given a price after tax, tag, and dealer fees. We made a counter offer of $1000 less. I always have, like most people do, tried to negotiate a lower price than what is advertised. The salesman immediately made the comment, "Not to be rude, but when you were looking at this vehicle, did you not notice that it was out of your price range?" My husband and I were both highly offended and walked out. I called and spoke with a manager who was apologetic and was supposed to call back the next day to follow up and see what could be done to rectify the situation. I have not heard back. I took off work and drove 2 hours just to be insulted. Unfortunately for them, I had a cash down payment, pre-approval for the loan, and they lost a customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to reach out to us. It's unfortunate to hear about the frustrations you are experiencing. I would like to personally speak to you regarding this issue, please reach out to me directly. Sincerely, Dave Estes | destes@paramountauto.com

Horrible Experience

Too bad I can't give less that 1 star. My husband and I went to this dealership to possibly purchase a used vehicle. We were given a price after tax, tag, and dealer fees. We made a counter offer of $1000 less. I always have, like most people do, tried to negotiate a lower price than what is advertised. The salesman immediately made the comment, "Not to be rude, but when you were looking at this vehicle, did you not notice that it was out of your price range?" My husband and I were both highly offended and walked out. I called and spoke with a manager who was apologetic and was supposed to call back the next day to follow up and see what could be done to rectify the situation. I have not heard back. I took off work and drove 2 hours just to be insulted. Unfortunately for them, I had a cash down payment, pre-approval for the loan, and they lost a customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. I would like to personally speak to you regarding this issue, please reach out to me directly. Sincerely, Dave Estes | destes@paramountauto.com