Universal Mitsubishi

Excellent The mitsubishi staff were very friendly, excellent job. Very trustworthy! The dealership was nice

The advisor manager, Paul is the best advisor I have ever encountered. Very professional, prompt and kept me with updated information whole time so I can arrange the rental car while my car was in the shop. He made me at ease that I knew the problem I had with my car will be fixed at once. I took it to my local Mitsubishi service center to have diagnostic test but failed to address and fix the problem. The Puente Hills service advisor, Sal, helped me to find out what was the issue and sent me to Paul at Universal Mitsubishi since they are the one of the location who specialize in Hybrid main battery. Absolutely, amazing and pleasant experience I had and highly recommend Universal Mitsubishi. Paul is great asset to Mitsubishi and very lucky to have him. I'm a total happy customer that I would send anyone who needs any service, ask for Paul. Thank you so much for taking care of the issue I had for a very long time and fixed the problem finally. Thanks again, Paul!

Armen was Knowledgeable and very courteous I’m very happy with service and the attention received

Armen made us feel welcome from the moment we walked in. His professionalism and attention to detail was above and beyond what we ever received from any automotive service center. No up selling just honest sincere quotes and a sense that your in good hands is how we felt at Mitsubishi service center of Sherman oaks. The only thing I would improve is the coffee... Highly recommended.

Workers are very professional and friendly, took care of my car in a timely manner .

Very cordial Service. pleasure to work with everyone. I will tell all of my friends about universal Mitsubishi.

I made an appointment for 11am, arrived a bit early, and my car did not go into a bay until hours later. Thankfully I did not have plans until that evening, but I had opted to wait at the service center expecting an 11am appointment to happen at around 11am.

I Love this Mitsubishi service center. Paul has superb customer service, very transparent and a chill process.

Mr. Paul Tokatlyan is always attentive to youe evry needs Give you 101% Customer Satisfaction. Thanks, Oscar M De Jesus

I always get excellent service at Universal Mitsubishi. Paul is amazing and always goes the extra mile even when I’m just bringing my car in for a regular maintenance appointment.