Reviews
Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive.
Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down.
Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down.
Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys.
Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication
great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service from all of the people we interact whit and we like the car so far
Excellent service from all of the people we interact whit and we like the car so far
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good.
Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Paul the service manager was great and very transparent about the costs before starting the repair.
Paul the service manager was great and very transparent about the costs before starting the repair.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future.
Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible.
Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-)
The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-)
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair