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Universal Mitsubishi

(2,256 reviews)
Visit Universal Mitsubishi
Sales hours: 10:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 13 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (888) 763-0461 (888) 763-0461
Used (866) 981-3408 (866) 981-3408
Service (888) 258-9583 (888) 258-9583

Inventory

See all 158 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2001.
At Universal Mitsubishi we're very proud to be a part of the community here in Sherman Oaks. Our satisfied customers many of them repeat customers would agree that buying or leasing a new Mitsubishi from us is both a pleasant and rewarding experience. Please feel free to call or email us with any questions you may have. Better yet stop by when you are in the neighborhood and take a look at our complete inventory of new and pre-owned Mitsubishi as well as our service and parts departments.

Universal Mitsubishi
Ask the Internet & Fleet Department for our Special Online Pricing.

Service center

Phone number (888) 258-9583

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(2,256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Mitsubishi from DealerRater.

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Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive.

Friendly service and willingness to work with buyer; very patient and knowledgeable. Great location. Enjoyed the test drive.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down.

Transaction went smoothly. They are all very helpfull and attentive to what I want. Though I didn't get the price I wanted but still they tried their best to atleast lower it down.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys.

Carlos De La Cruz sold us a 2017 Toyota Marai for 6,966. when he knew the vehicle has no value, he knew we cannot find a Hydrogen station near by, he knew the vehicle still at the bank and an individual on the title, he knew we would bring the vehicle back so he trick us into not signing the 48 cancellation policy. Dont trust him and don't trust Universal Mitshubishi in Van Nuys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication

great service, Armen was very friendly, happy person, and knowledgeable. Service was performed within the estimated time, with excellent communication

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent service from all of the people we interact whit and we like the car so far

Excellent service from all of the people we interact whit and we like the car so far

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good.

Universal Mitsubishi great job on fixing my Honda accord. Great job guys big thumbs up to the team of Paul. I would definitely recommend taking the car to get fixed with universal Mitsubishi. I bought my car from them turned out pretty good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Paul the service manager was great and very transparent about the costs before starting the repair.

Paul the service manager was great and very transparent about the costs before starting the repair.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future.

Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible.

Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I continue to stay with Mitsubishi as he always take care of my vehicle in the best way possible.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-)

The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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