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Rob Sight Ford

(2,064 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 573-3447 (888) 573-3447
Used (888) 269-9322 (888) 269-9322
Service (816) 278-1416 (816) 278-1416

Reviews

(2,064 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rob Sight Ford from DealerRater.

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Zay, our salesman, was wonderful to work with.

Zay, our salesman, was wonderful to work with. Trey, the finance guy, was informative and not pushy. The whole vibe of this dealership is just laid back and easy. This is the way car buying SHOULD be. When the need arises for us to get another car in the future, Rob Sight Ford will be where we go.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We’re glad the process felt laid back and easy, and that you felt informed without pressure. Enjoy your Ford, and when you’re ready for your next vehicle, we’ll be here to help.

I was disappointed that it took 1.

I was disappointed that it took 1.5 hrs for my oil change. When I made the appointment I told them I would be waiting for my car to be completed. I will think twice about taking my car there for its next oil change!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Rob Sight Ford has always put their best foot forward.

Rob Sight Ford has always put their best foot forward. They understand customer service and this time was no exception. The pick up and delivery of the vehicle puts them over the top. Thank you for your exceptional service.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your Lincoln MKX and for recognizing our team’s dedication. We’re glad the pickup and delivery option made the process seamless. Please reach out if we can help with anything else.

The Service Department was fantastic!

The Service Department was fantastic! Everyone involved made it quick, easy, and friendly. From scheduling the service to dropping it off and finally getting my car back. Highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled our Service Department provided a quick and friendly experience from scheduling to pick-up. It’s rewarding to know that drop-off and return of your Ford went smoothly. Thank you for recommending us and we look forward to assisting you again.

Rob Sight Ford is a fantastic dealership!

Rob Sight Ford is a fantastic dealership! I’ve had all my servicing done there on my Mustang EV and am always pleased with the personnel and experience I’ve received. I especially like the option to have the service done at my home when possible. The technician that comes out has been great and it’s so convenient not to have to leave the house!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

What a pleasure to hear you’ve enjoyed our at-home service for your Ford Mustang Mach-E, and that our technician made things so convenient. We appreciate you entrusting us with your maintenance and look forward to assisting you again.

My granddaughter just her first used from Rob Sight Ford

My granddaughter just her first used from Rob Sight Ford on February 13th. She was experiencing a problem with her new used vehicle so I suggested that she call the dealership and I would take it into have it checked out. Sam the service advisor got right on it spending a good amount of time checking everything. The service tech did all the pertinent checks and couldn’t find anything wrong with the vehicle. Sam suggested to my granddaughter to keep her eye on anything unusual and if it occurs again to bring it back. Happy with the service department.

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear about your granddaughter’s Jeep service experience. Tim and our team took the time to inspect everything and confirmed the vehicle was in good working order. Thank you for letting us know you’re happy with how we handled your visit.

Great service kept me informed on progress even called as

Great service kept me informed on progress even called as soon as the repair was completed

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting the attentive service from Tim and our team. We’re glad you stayed informed during your Ford Focus repair and received a prompt call once it was finished. We look forward to helping you again.

The service was just fine.

The service was just fine. Attended after work with no appointment, and service was less than 90 mins!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rob Sight Ford. We look forward to having you as one of our valued customers for many more years to come!

No one enjoys a trip to the dealer for unexpected repairs

No one enjoys a trip to the dealer for unexpected repairs but Rob Sight was able to diagnose and repair our Ford Edge with a new purge valve in a relatively short period of time. Thank you!

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Kirk was very personable and very helpful.

Kirk was very personable and very helpful. It is a pleasure dealing with him and knowing he will take care of what ever needs we have. He always takes care of my daughter and takes great care to insure her repairs are completed correctly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!