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Rob Sight Ford

(2,047 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 2:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 573-3447 (888) 573-3447
Used (888) 269-9322 (888) 269-9322
Service (816) 278-1416 (816) 278-1416

Reviews

(2,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rob Sight Ford from DealerRater.

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Seamless experience

We found the car we wanted online, called the dealership, struck a deal and picked up our car the next day. This was a very pleasant experience & Noah was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience ever.

No pressure easygoing worked a great deal with us Paperwork was ready car was very clean. Went over information didnt rush us out the door. The showroom was clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Willingness to Work With You!

The employee professionalism - I was told 1 1/2 wait and was done before the hour was up. Eric did step away but before he did he came and informed me if I had questions or needed other assistance that Tim would be available. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service dept. experience

The service department is fantastic-they always explain exactly why anything is recommended without being pushy. The service is always super fast too! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Go to Jeff Schleicher at Rob Sight Ford in KC!

After dealing with many many used car salesmen in our search for our perfect vehicle, I was frustrated. Many salesman couldn’t be bothered to call me back, or made me feel like I was doing them a favor by calling, but not Jeff Schleicher at Rob Sight Ford! He called me back immediately with honest and detailed answers to my many questions on the vehicles they had in stock. He then came in on his day off to accommodate our schedule. He allowed us to take the vehicle for a drive without him so that we could discuss openly whether this was the one. He then gave us a fair value on our trade in. We also like the “no dicker sticker” price policy at Rob Sight. No games or running back and forth to the manager to get the best price. Also, we mistakenly left our garage door opener in our old vehicle. Jeff immediately mailed it to us, along with a second tag holder. We were definitely very pleased with both Jeff and the dealership and recommend them highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchase of Ford Escape

Michael Taylor was very helpful in selecting the vehicle with the my particular needs and also in helping determine which options I really didn't need or want. I dreaded looking for another vehicle but this was a good experience Thank you Michael

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing!

It was amazing! We have bought several cars and for the most part, totally dread dealing with dealerships. We were totally surprized to find alex both not push and not in your face about what she thought we needed. She friendly and helpful. Her and frank both helped us get what we needed and wanted for a low price! Thank you guys very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rob Sight Ford

Hard to find places anymore where the customer is still number 1. This is still one of them. They were a little busy when I was there. Next thing I know Rob Sight is helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

Been taking my cars here for years. My son’s 2003 Mustang needed a tuneup & breakjob. A few days later the breaks needed adjusted, car was taken in and they addressed the break issue to satisfaction. Two weeks later the car was misfiring due to a bad spark plug wires. When the estimated was given we were also told that they they would not have the wires until the next morning. We told them that we would pick the car up and do the work ourselves. We recieved a call back from Eric Davidson asking if we were doing the work ourselves because of a time crunch? I told Eric that on my son’s income the prior repairs had been a huge cost and to save money we would do the repairs ourselves. Erik said he had remembered the car being in, the prior repairs and thought that cost may had been the factor. Eric said that if we left the car they would take care of the spark plug wires and we would not be billed. Rob Sight Ford had no obligation to do this yet they did. Why? I believe they value their customers and are committed to providing excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sensor problem

Fixed it They found out what the problem was and fixed it the same day I had no problems the price was great and the service was great and I will bring my car back there from any more service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.