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Rob Sight Ford

(2,047 reviews)
Visit Rob Sight Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 573-3447 (888) 573-3447
Used (888) 269-9322 (888) 269-9322
Service (816) 278-1416 (816) 278-1416

Reviews

(2,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rob Sight Ford from DealerRater.

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Long time customer

Mark Did a very good job in helping us get into a new car. We appreciate the time he took with us and ensuring we like what we bought. He answered any and all questions we had and has made himself available if we needed anything further.Thank you Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very Pleasant Experience

I was very pleased with my auto purchase at this dealership. Everyone was kind, considerate and professional. The entire process was painless and went very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great used car

My boss bought me this car for work and it was delivered to me in pristine condition. Very nice. It looked brand new and the oil was changed so it was ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy purchase

As always, exceptional service from the outstanding service personnel at Rob Sight Ford, none better, anywhere in the City! . . . . . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful Sales Professional

I couldn’t be more pleased with my sales prof Steve Hazelwonder, I wanted to finalize a purchase on a used car on the lot, but it was late in the day and I needed to get out of town for a family emergency, I told him I was going to my bank to get the loan, Steve offered to stay late, which he did, but when I got to the bank the loan officer had just left. Steve ended up coming in early the next day ,had the service department check out a request of mine, had the paperwork in order so I could get on the road to get out of town.. He was very honest, straightforward and understanding of my family emergency. Thank you Steve for a calming and caring car purchasing experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

new tire

came in to get a new tire on my wife's ford edge, and as usual the team at Rob Sight knocked it out of the park, the service was excellent from beginning to end. Craig Touchstone is a Rock Star! My wife loved the clean waiting area and the coffee and hot chocolate. Great job Guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very Professional

I have always, to an appointment, had excellent service each time I brought my car in for is semi-annual check-up or or any other needs. Craig Touchstone has delivered service that should make everyone proud and he represents Rob Sight Ford as Rob would want it to be at all times. If ever there was a small glitch or delay in parts delivery, etc. it was handled in a professional and personal manner. All others, to an individual, that I have had contact with at Rob Sight Ford, have provided top notch service and I have told many others about this and try to send you buyers whenever I am able. Again, Craig, does an excellent job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Completely Satisfied!

Tank did a great job getting me into the truck I’ve always wanted. He was up front with everything and understood all my conditions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Service Department

I know my car is well-maintained because of the staff in the Rob Sight Service Department and since I travel a lot with my job, having a car that is safe on the road is of paramount importance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Pleased the service gentleman reviewed with me what was checked and what the results were. He informed me what fluids were added. He did not just tell me it was finished and ready to go. I pay attention to the needs of my vehicle and appreciated the information.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.