Reviews
The did a great job with timely service, a nice loaner
The did a great job with timely service, a nice loaner and excellent communication on the work done.
The did a great job with timely service, a nice loaner
The did a great job with timely service, a nice loaner and excellent communication on the work done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! It's wonderful to hear that you had a great experience with our timely service, loaner vehicle, and communication at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
I was in the market for a specific build Envista that
I was in the market for a specific build Envista that Product Specialist Phillip Miller III was able to deliver in 2 days while another dealership told me 16 weeks. Also, Phillip was able to actually bring the price down with some coaxing. Thank you for the smooth experience.
I was in the market for a specific build Envista that
I was in the market for a specific build Envista that Product Specialist Phillip Miller III was able to deliver in 2 days while another dealership told me 16 weeks. Also, Phillip was able to actually bring the price down with some coaxing. Thank you for the smooth experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Phillip was able to deliver your specific Buick Envista in such a short time frame and help bring the price down. Our team strive to provide smooth experiences for our customers at Robert Brogden's Olathe Buick GMC. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
I found exactly what I was looking for my salesman Roger
I found exactly what I was looking for my salesman Roger was awesome thank you your dealership is first class I'm bringing a friend on Thursday to purchase a vehicle .
I found exactly what I was looking for my salesman Roger
I found exactly what I was looking for my salesman Roger was awesome thank you your dealership is first class I'm bringing a friend on Thursday to purchase a vehicle .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Derek took good care of me and made every effort to "get
Derek took good care of me and made every effort to "get it right". We had to make multiple trips to the service department, because of the need to order parts and then order more parts, but Derek did everything to make it as painless as possible. Things are working great now!
Derek took good care of me and made every effort to "get
Derek took good care of me and made every effort to "get it right". We had to make multiple trips to the service department, because of the need to order parts and then order more parts, but Derek did everything to make it as painless as possible. Things are working great now!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. It's great to hear that Derek took such good care of you during your visits to Robert Brogden's Olathe Buick GMC. We appreciate your understanding regarding the parts ordering process and are happy to know that everything is working great now. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team
We never went there in person, but had a nice salesman
We never went there in person, but had a nice salesman (Jimmy). He too good care of us in our purchase and we got the exact vehicle we wanted.
We never went there in person, but had a nice salesman
We never went there in person, but had a nice salesman (Jimmy). He too good care of us in our purchase and we got the exact vehicle we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re glad to hear that Jimmy provided you with excellent service during your purchase at Robert Brogden's Olathe Buick GMC. It’s great to know you got the exact vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Phil Miller helped get me into a truck that fit exactly
Phil Miller helped get me into a truck that fit exactly what I was looking for. Would recommend this dealership to anyone!
Phil Miller helped get me into a truck that fit exactly
Phil Miller helped get me into a truck that fit exactly what I was looking for. Would recommend this dealership to anyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your awesome feedback, Michael! We’re pleased to hear that Phil helped you find the perfect truck at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us! We look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, The Robert Brogden Buick GMC Team
Was in and out quickly.
Was in and out quickly. Lacey was very pleasant to work with and I appreciated the service.
Was in and out quickly.
Was in and out quickly. Lacey was very pleasant to work with and I appreciated the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Joe! We're delighted to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Lacey provided you with pleasant service and made your visit quick and efficient. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team
They did a good job.
They did a good job. Worked to get me the best deal, and got me out quickly.
They did a good job.
They did a good job. Worked to get me the best deal, and got me out quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Craig! We're thrilled to hear that you had a positive experience at Robert Brogden's Olathe Buick GMC. It's great to know our team was able to get you the best deal and ensure a quick process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team
The service its self was fine.
The service its self was fine. However I found Todd in service to be rude and he didn’t seem to want to be bothered with me. I will use your dealership again but only if it’s with a different representative.
The service its self was fine.
The service its self was fine. However I found Todd in service to be rude and he didn’t seem to want to be bothered with me. I will use your dealership again but only if it’s with a different representative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear that you found the service itself satisfactory. However, we understand that your experience with Todd did not meet our standard of customer care. We appreciate you bringing this to our attention and encourage you to reach out to us at Robert Brogden’s Olathe Buick GMC for assistance in the future. Your satisfaction is important, and we look forward to serving you again with a better experience. Sincerely, The Robert Brogden Buick GMC Team
It was a pleasure working with Ryan for my new truck
It was a pleasure working with Ryan for my new truck purchase. Answered all my questions and got me taken care of. Will be back for my next purchase.
It was a pleasure working with Ryan for my new truck
It was a pleasure working with Ryan for my new truck purchase. Answered all my questions and got me taken care of. Will be back for my next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience working with Ryan during your new truck purchase at Robert Brogden's Olathe Buick GMC. We appreciate your trust in us, and we look forward to assisting you again in the future. Safe travels in your new truck! Sincerely, The Robert Brogden Buick GMC Team