Reviews
I worked with Jimmy Carpenter as a sales rep, he was
I worked with Jimmy Carpenter as a sales rep, he was wonderful. I felt no pressure from the team and I was in on a very busy Saturday morning, made my trade, and drove home for lunch in my new GMC.
I worked with Jimmy Carpenter as a sales rep, he was
I worked with Jimmy Carpenter as a sales rep, he was wonderful. I felt no pressure from the team and I was in on a very busy Saturday morning, made my trade, and drove home for lunch in my new GMC.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had been in a week earlier to have a Copland leak fixed.
Had been in a week earlier to have a Copland leak fixed. They changed the upper radiator hose. I week later I was still smelling antifreeze so I took it in and gas them check it out. No new leaks so they washed to engine compartment to get rid of any antifreeze that might have spilled when they changed to hose. Everything seems okay now.
Had been in a week earlier to have a Copland leak fixed.
Had been in a week earlier to have a Copland leak fixed. They changed the upper radiator hose. I week later I was still smelling antifreeze so I took it in and gas them check it out. No new leaks so they washed to engine compartment to get rid of any antifreeze that might have spilled when they changed to hose. Everything seems okay now.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jimmy Carpenter is the absolute best.
Jimmy Carpenter is the absolute best. I gave him a really challenging want list with what I deemed I could afford and he managed to find a vehicle that checked every box and even exceeded the basic must haves. This is my second deal with Jimmy and was every bit as good as the first if not even better.
Jimmy Carpenter is the absolute best.
Jimmy Carpenter is the absolute best. I gave him a really challenging want list with what I deemed I could afford and he managed to find a vehicle that checked every box and even exceeded the basic must haves. This is my second deal with Jimmy and was every bit as good as the first if not even better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jake did a great job, making our purchase easy!
Jake did a great job, making our purchase easy! Drove away in New truck a few hours after first seeing it
Jake did a great job, making our purchase easy!
Jake did a great job, making our purchase easy! Drove away in New truck a few hours after first seeing it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grateful for you sharing this lovely experience with us! We're happy to hear that Jake made your purchase experience so easy and that you're now enjoying your new truck. We appreciate your support of Robert Brogden's Olathe Buick GMC and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team
I appreciated the knowledge, responsiveness, and
I appreciated the knowledge, responsiveness, and professional approach for purchasing my new vehicle. …. this included sales, service, and financing staff along with the general manager. Had been a long time Chevrolet owner through a respected dealership and to change to GMC based on a particular model was something I needed to give careful consideration to. The entire process was exemplary.
I appreciated the knowledge, responsiveness, and
I appreciated the knowledge, responsiveness, and professional approach for purchasing my new vehicle. …. this included sales, service, and financing staff along with the general manager. Had been a long time Chevrolet owner through a respected dealership and to change to GMC based on a particular model was something I needed to give careful consideration to. The entire process was exemplary.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! Your kind words about the knowledge, responsiveness, and professionalism of our team at Robert Brogden's Olathe Buick GMC are truly appreciated. It’s fantastic to hear that you felt supported throughout your vehicle purchase, especially during your transition from Chevrolet to GMC. We’re delighted that you found the entire experience exemplary and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Jimmy provided excellent service from beginning to end of
Jimmy provided excellent service from beginning to end of the sale. Very professional and very knowledgeable and excellent sales skills. Highly recommend Jimmy for your next vehicle. Thank you Jimmy and staff.
Jimmy provided excellent service from beginning to end of
Jimmy provided excellent service from beginning to end of the sale. Very professional and very knowledgeable and excellent sales skills. Highly recommend Jimmy for your next vehicle. Thank you Jimmy and staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Michael! It’s wonderful to hear that you had an excellent experience with Jimmy at Robert Brogden's Olathe Buick GMC. We appreciate your recommendation and are glad that our team was able to assist you effectively. We look forward to seeing you again for your next vehicle! Sincerely, The Robert Brogden Buick GMC Team
Excellent customer service.
Excellent customer service. GMC dealer by my house but I drove 45 minutes to Robert Brogden.
Excellent customer service.
Excellent customer service. GMC dealer by my house but I drove 45 minutes to Robert Brogden.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words, Tom! It’s wonderful to hear that you chose to drive 45 minutes to visit us at Robert Brogden's Olathe Buick GMC for our customer service. We truly appreciate your support and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team
Phillip did a nice job working to me to find a truck and
Phillip did a nice job working to me to find a truck and follow up to keep me informed
Phillip did a nice job working to me to find a truck and
Phillip did a nice job working to me to find a truck and follow up to keep me informed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! It’s wonderful to hear that Phillip provided you with excellent service while helping you find a truck. At Robert Brogden's Olathe Buick GMC, our goal is to keep customers informed and satisfied throughout their buying experience. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
Great environment and Max was great to work with.
Great environment and Max was great to work with. Everyone makes you feel like family and treats all questions and concerns with great respect.
Great environment and Max was great to work with.
Great environment and Max was great to work with. Everyone makes you feel like family and treats all questions and concerns with great respect.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Miller! We appreciate your kind words about the great environment at Robert Brogden's Olathe Buick GMC, and we're thrilled to hear that Max made your experience enjoyable. Our team strives to treat all our customers like family and value every question and concern. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team
RB continues to provide top notch service for my 2023
RB continues to provide top notch service for my 2023 Buick Enclave. The Buick App made it simple to schedule maintenance and the entire RB service team that assisted me were very friendly throughout the process. They went over the planned services and delivered on the time it took to get me back on the road. I will continue to look to RB for my service needs.
RB continues to provide top notch service for my 2023
RB continues to provide top notch service for my 2023 Buick Enclave. The Buick App made it simple to schedule maintenance and the entire RB service team that assisted me were very friendly throughout the process. They went over the planned services and delivered on the time it took to get me back on the road. I will continue to look to RB for my service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Mike! We're thrilled to hear that you had a great experience with our service team at Robert Brogden's Olathe Buick GMC while maintaining your 2023 Buick Enclave. It's fantastic to know that the Buick App made scheduling easy for you and that our team was friendly and efficient. We appreciate your continued trust in us for your service needs and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team