Jay Wolfe Acura (Jay Wolfe Automotive Group)

Dillon is a great service member. Dillon is very busy. He is great at multi-tasking abs stu making every client feel welcome. He is very good at explaining all repairs and associated charges. He is a great communicator. He kept in touch the entire time my car was being repaired. After I picked the vehicle up and continues to hear the same noise he was very good at managing my expectations as they took my TL again to attempt to figure out why the noise could still be heard. He engaged in conversation about a used car we were buying for our daughter (first time driver) and suggested we have that vehicle checked over before buying it. We decided that was a good idea abs were pleased with the review that Jay Wolfe Acur did of the used car.

Dillon always goes above and beyond to provide great customer service and attention to detail when explaining the results of work done and the Multi-Point Evaluation.

super convenient and friendly service associate. Jordon was friendly and helpful. The work got done in the amount of time estimated. I highly recommend Jay Wolfe Acura.

I had a 1pm appt for a basic oil change. I didn’t get it back until 330. Nothing against the staff but why do they schedule 3,4,5 appts simultaneously? They need to plan better. I will be getting my oil changes done elsewhere.

Everytime I visit Jay Wolfe Acura it is courteous, fast, professional and personal service at it's best! It's service like that which keeps me coming back and owning 2 Acura's! Thanks as always to the great staff!

I’ve had four Acura’s and keep coming back for the new car as well as the outstanding service. Thank you for the great service.

I made my appointment for an oil change, I told them was going to wait with my car. When I arrived I was told it would take an hour and a half. I couldn’t wait that long so I ended up leaving. Jordan was very helpful.

I was accommodated quickly and politely right when I was scheduled. Jordan stayed in communication with me via text to provide progress reports. My service was completed on time with professional explanation of measures taken.

Very attentive, polite, professional. Mike is perfect example of what customer service is about. He definitely deserves recognition and praise. The dealership is doing a great job of setting the standard of service excellence.

I hadn’t planned on buying a vehicle the day I visited but the process so easy i ended up purchasing that same afternoon. I was impressed wirh the facility as well as the customer service options offered.