Reviews
Write a reviewExcellent Experience
My first time getting an oil change in my Acura RDX. Coming from Liberty, I was hesitant about driving so far to get a simple oil change. Jordon was more than helpful even helping me get my texts to sync up with my system. Comfortable lounge, great cafe and excellent communication. For once I will actually look forward to getting my oil changed rather than dread it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service personnel but long wait.
Long wait for an oil Change took 2 hours which seems too long. Service advisor was nice to work with though and the lounge is always a comfortable place to hang out.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Prompt and courteous
The people at Acura service are always very courteous and helpful. They can diagnose any problems quickly and generally completes service within a reasonable time. They have driven me to my office so I don't have to wait at the dealer, although the entire waiting area is fantastic, so normally, I don't mind having a latte and doing some office work from Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Comfortable
Everyone is helpful and want you to have a comfortable wait from the service attendant to the people behind the snack counter. My car was ready before they said it would be too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fast service great place to wait while getting service
I have gone to this locate since I bought my RDX from them in 2016. Always had a great experience and awesome staff that make you feel welcome. Would recommend this place for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service
Everybody in the service center is very courteous and friendly. We have been coming here for years and have been more than happy with the service we get.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Standard service and new tires
Everything was very satisfactory and timely. I waited for the work to be done and was out in 2 hours.less than two hours. The staff are courteous and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Car service and checked over
I like how you check over the whole car. Explain what you have found and give me time to think about it. I’m not totally sure why you recommend a brake flush? Would like that explained to me at some point.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very good
I figured after a oil change you would reset the oil light indicator which was not done, Very helpfull setting up both phones to blue tooth. Glessner Wagner was my service rep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Awesome,better than I expected
They let the car sell itself, they just explain everything that the vehicles offer, plus the service you can expect once you become part of the Acura Family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
