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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Exceptional Warranty Service

My warranty service work was exceptional. The service advisor was very informative and explained what needed to be done now and what would needed to be done in the near future. Once it was determined that some of the service work needed now would need for parts to be ordered and would not be able to get done until the following day he scheduled a loaner vehicle for me to drive. He also communicated to me periodically throughout the day letting me know the status of my vehicle and as soon as the vehicle was ready for pickup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Group

Jim Mattson, Jeff Johnson & Trevor Guy went above and beyond to help me and my fiance out. They worked with us and explained all the details we needed to hear. Thank you all very much. We love the brand new 2018 Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First Buyer Experience

I inquired at Jay Wolfe Acura as a last minute resort. I was in a car accident two months prior and pregnant with my son. My car was totaled and I had to borrow my parents car to get around. As a mother of two, I wasn't quite sure what to look for or what I wanted. When I inquired at Jay Wolfe, Joshua and Jim made the phone process easy. When I met Norman, he was so laid back and not how I pictured a car salesman. I, too am in sales, so his laid back approach was reassuring that I wasn't being pressured into buying a car. I had my two children under 3 with me as well during the process and I am so thankful for their patience and accommodations. Needless to say, he showed me the car I had inquired about, but in a completely different color! I told myself I would never have a red car again and that Friday, I drove out in a red Mazda, and I absolutely love it. It is the perfect fit for my family. Thank you Joshua, Jim, and Norman, for making my first purchase a great experience. I couldn't have gone to a better place. I have gotten nothing but wonderful compliments about my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Battery died & needed to be replace

Dillon & Dusty went out of their way to solve this problem!! Could not have asked for better service!! Problem was resolved quickly and I’m extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Appreciative x

Jay Wolfe Service has always been good and yesterday was no exception. The Service team is professional and the wait is comfortable. I was offered a loaner but decided to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Buyer Experience

Had a great experience purchasing a 2018 MDX Advanced. The team worked very closely with me and delivered to my needs. Also there was a lot of little extra touches that were bombers nice. Even the finance process went smoothly, didn’t feel like they were taking advantage of me. Overall I am extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and professional! Highly recommend

Norm helped guide my husband and I as we purchased our first MDX today from Jay Wolfe Acura. What a great experience! He was courteous, knowledgeable, and very personable. He was not pushy and worked to help find a good fit for our budget and needs. Thanks, Norm!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

3-23-18

I needed a loaner and when I arrived everything was ready for me! They were able to complete the service work quickly and when I picked up the car we discussed items that may need to be updated on the next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very comfortable and caring in purchase process.

Professional in answering all questions and knowledgeable about vehicles and services. Overall good experience with fairness for my time. I recommend these individuals and this dealership to others considering a trade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great team great service!

The team and service keeps me driving from the airport to Jaywolf Acura every time! Keep up the great work! I always feel like I am the most important customer there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.