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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Timely and efficient service...................

Great Dealership......Jordan did an excellent job going over all of the things that were being done and approximate costs. The car was finished and washed in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Top Notch Service

Norm Dean was extremely courteous & excellent to deal with when he recently helped me with a purchase of my MDX. Worked with me through all the questions I had and met all my concerns. He always made sure I was well fed too, with the awesome complimentary cafeteria in their customer lounge. Josh in financing was also great in explaining all the finance details. I would highly recommend these guys & I look forward to a long partnership & future purchases. Thank bunches Norm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Normal Maintence

I went in for an oil change and rotate my tires. I didn't need anything else so it was nice that Jordan didn't pressure me into "other" services that I did not need. (That's a huge pet peeve of mine).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Service

Jordan has worked on my Acura prior to this most recent visit!! He was very outgoing and gave me a detailed review of what my car needed and when I should get the services done (very honest)! I had a 45 minute way, which was much quicker than other visits!! I got there an hour before my appointment time, and they were able to fit me right in!! I would definitely recommend! Thanks Jordan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always Great Customer Service

Every time I visit Jay Wolfe I am pleased with the exceptional service and knowledge of the entire staff. I have had to make a few extra stops (without and appointment) and even then I am treated with such attention to detail. The atmosphere is very positive and professional. I would recommend this organization over and over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very Professional and Customer Service Oriented Dealership

One of the best and most curtious dealerships I have worked with. I appreciate their customer first approach and how easy they really are to do business with. Follow through and integrity, a great first experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and Easy

Nick and Jimmy got us the car we wanted and for the price we asked for! Great experience and love the car. Happy to be an Acura owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A1 maintenance

Service was for a scheduled A1 maintenance visit which includes an oil change. They did a comprehensive multi-point inspection; tires, brakes, alignment etc. Was informed about the necessity of new tires and offered various models. Very professional friendly service advisor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service

Service is always good here! They always let you know services due and costs up front. Service was lengthy so I had a loaner and this was easy and convenient. And the complimentary food is good too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Exceptional Service

Very professional and personable as well! I always ask for Dusty....he explains things very well and I trust him. Thank you Dusty, you ROCK!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.