Reviews
Write a reviewAwesome experience! Norm and the entire crew did a great job
Awesome experience! Norm and the entire crew did a great job! Restaurant young lady was very courteous and joyful! All around great dealership even through the paperwork!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil Change and multi point check
I made the appointment on line for an oil change and multi point inspection. I was greeted promptly at the service center by Jordon Mehalic. Jordon pointed out that one of my headlights was out. I requested a lift to work that morning and was promptly taken to work. Jordon then called me to advise that MDX was ready to pick up and no major issues to report. I picked up my vehicle during my lunch break, had a fabulous lunch at the lounge and drove my newly washed MDX back to work. Jordon is a true asset to your Jay Wolfe Acura team. I thank him and all for your excellent customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Acura RDX
We were treated like rock stars! Everyone was very helpful and knowledgeable. They all clearly understood what excellent customer service means!!!! Gretchen was especially easy to talk to.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We bought a 2015
Everyone was great! It all went easy and no pressure. Great customer service and good people! I will recommend Jay Wolfe Acura to everyone I can.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very nice experience
Service specialist greeted me and provided a good review of the service and recommendations. Customer waiting area is nicely maintained and provided quality food and environment. Service has completed within time span and felt the difference before and after service. Over all a great experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nice and friendly great experience.
Norm was great and very helpful. My first new car purchase and he worked to get the payment I needed. Great job Norm . Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience,
Great service visit. The young man went over everything that needed done and it was completed in a timely fashion. We had a nice visit with Jimmy Carpenter our salesman from 4 years ago.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service
I did not remember to bring a coupon with me that I received in the mail. My service manager was able to honor the coupon anyway which really helped on the cost of the timing belt replacement. Repairs and service are always high quality and timely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
As always, my technician, Dusty, knows my car and what it needs. He explains everything and is efficient in getting the work done. My car is in excellent condition thanks to your service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Appointment
I had my first oil change at JayWolfe. The service personnel was friendly and professional. I also had a delicious sandwich and drink made by yet another friendly, kind man. They changed my oil and rotated my tires. Top notch Service! My husband has a Lexus and I often take his car in for oil changes. Lexus needs to take some notes from the Acura dealership! One small thing...My name is Laura not Marti. My email was addressed to Marti.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
