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I make a practice of choosing Tony as my service rep for every appointment. Not only is he friendly and helpful, he is willing to explain why and when suggested services are needed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beautiful new 2014 Prius
I was perfectly happy with my 2010 Prius, but since we got a letter about an upgrade, we decided to just check it out. I told Michael Margolin he would have to come up with a really good deal for me to give up my 2010 Prius, because I really like it alot and have no complaints. Well, he came up with an offer we couldn't refuse, and now I have a beautiful new Nautical Blue Metallic Prius. The day after I picked it up, I drove it 13 hours to Albuquerque and it handled perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So quick and easy to buy a new car
Fadil is awesome. He's no nonsense and to the point and really tried to get us the best deal. It was an easy experience and I would go back for my next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
15,000 maintenance service
Every staff person I dealt with from the time I checked in, was in the waiting area and the check-out were friendly and helpful. A comfortable place is provided while customers wait and the waiting time is very reasonable. I also appreciated the car wash included!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great experience!
This location and Saman truly impressed me. I had a bad situation and needed a car. Saman helped me into the car I really wanted at a fair price. I truly felt taken care of. Even when it came time to speak with Dustin for financing, I was given the best they could provide me. My past experiences with car dealerships have been bad and felt like they were trying to get as much money from me. At Jay Wolfe, they did whatever they could to get me a rate to fit my budget. I will come back to this location and recommend it to everyone. They truly care about the customer service experience from the cafe to the entire sales process. Thank you Saman, Dustin, Larry, lady in the cafe,and everyone else who smiled and said hello to me and my family. Best experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and accommodating
This was the most pleasant car buying experience I have had. John in finance went above and beyond getting us at a payment that worked well for our family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and comfortatable
Rebecca was quick to find and get my truck to the dealership. Steve was awesome, he helped us go over the truck and answered any questions that we had. I have owned Toyotas in the past so I was famaliar with the setup so I did not have too many questions for him. Got the truck I wanted at the price I wanted and earlier than I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill Hudson
A very pleasant experience, the work was done on time and the waiting area is really comfortable. I really appreciate the complimentary wash, my truck looked great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
We had a very good experience with Jay Wolfe toyota. All staff were very helpful, warm to welcome, friendly. Mario Rodriguez(our main salesman) was very honest, reliable, customer friendly, always available to answer our questions and concerns. I will rate him 9.5/10. Mike (Finance person) gave us very good APR on our purchase and provided us very good customer services that any customer is lookign for, We will definitely recommand this dealership to my friends. We already purchased two cars (sienna 2014 and corolla 201400 and hopefully will buy more in future from them. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
More than we expected!
We did not expect to be able to buy the van that we did. We were very pleased with the honesty of our salesperson. He introduced us to a van that we did not even know was available. The sales team seemed to work well together and for our benefit. The financing options exceeded our expectations. We are excited to be driving our first Toyota! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

 
         
           
           
           
          