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Jay Wolfe Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,380 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (3,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Toyota from DealerRater.

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Oil Change Visit

I make a practice of choosing Tony as my service rep for every appointment. Not only is he friendly and helpful, he is willing to explain why and when suggested services are needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Beautiful new 2014 Prius

I was perfectly happy with my 2010 Prius, but since we got a letter about an upgrade, we decided to just check it out. I told Michael Margolin he would have to come up with a really good deal for me to give up my 2010 Prius, because I really like it alot and have no complaints. Well, he came up with an offer we couldn't refuse, and now I have a beautiful new Nautical Blue Metallic Prius. The day after I picked it up, I drove it 13 hours to Albuquerque and it handled perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

So quick and easy to buy a new car

Fadil is awesome. He's no nonsense and to the point and really tried to get us the best deal. It was an easy experience and I would go back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

15,000 maintenance service

Every staff person I dealt with from the time I checked in, was in the waiting area and the check-out were friendly and helpful. A comfortable place is provided while customers wait and the waiting time is very reasonable. I also appreciated the car wash included!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great experience!

This location and Saman truly impressed me. I had a bad situation and needed a car. Saman helped me into the car I really wanted at a fair price. I truly felt taken care of. Even when it came time to speak with Dustin for financing, I was given the best they could provide me. My past experiences with car dealerships have been bad and felt like they were trying to get as much money from me. At Jay Wolfe, they did whatever they could to get me a rate to fit my budget. I will come back to this location and recommend it to everyone. They truly care about the customer service experience from the cafe to the entire sales process. Thank you Saman, Dustin, Larry, lady in the cafe,and everyone else who smiled and said hello to me and my family. Best experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly and accommodating

This was the most pleasant car buying experience I have had. John in finance went above and beyond getting us at a payment that worked well for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Easy and comfortatable

Rebecca was quick to find and get my truck to the dealership. Steve was awesome, he helped us go over the truck and answered any questions that we had. I have owned Toyotas in the past so I was famaliar with the setup so I did not have too many questions for him. Got the truck I wanted at the price I wanted and earlier than I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bill Hudson

A very pleasant experience, the work was done on time and the waiting area is really comfortable. I really appreciate the complimentary wash, my truck looked great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience!

We had a very good experience with Jay Wolfe toyota. All staff were very helpful, warm to welcome, friendly. Mario Rodriguez(our main salesman) was very honest, reliable, customer friendly, always available to answer our questions and concerns. I will rate him 9.5/10. Mike (Finance person) gave us very good APR on our purchase and provided us very good customer services that any customer is lookign for, We will definitely recommand this dealership to my friends. We already purchased two cars (sienna 2014 and corolla 201400 and hopefully will buy more in future from them. Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

More than we expected!

We did not expect to be able to buy the van that we did. We were very pleased with the honesty of our salesperson. He introduced us to a van that we did not even know was available. The sales team seemed to work well together and for our benefit. The financing options exceeded our expectations. We are excited to be driving our first Toyota! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.