Cable Dahmer Chevrolet of Independence

Thank you Cable Dahmer Chevrolet for the recent car purchase. I found the facility and the personnel that facilitated my new car too be very professional. Jared Smith, my sales associate was very patient and explained the features very well. My experience was hassle free. I will definitely be recommending CDC to all of my friends who are looking for a new vehicle. Thank you, Jared and CDC. Love my Chevy Cruze Redline Edition hatchback!!!

The staff was courteous, they were also kind and professional. The body shop did a great job on repairing my truck. I am very pleased and will recommend them.

the car that was purchased from Dahmere Chevolet had it 7months the water pump went out Marty service center fix at no cost with the warrenty Thanks

My car was taken in for a heater problem. 3 days passed before it was diagnosed but nothing else done due to failure to get Warranty company to agree to the 7 hrs of labor and price of Module that Dealership was asking for. Nothing was settled so I was told to pick my car up at no charge and take to another dealer. This was after a week of wasted time. I went in that next Monday to pick it up. I was told that updated information was sent to the Extended Warranty Co and answer would be about 3 hrs. The manager had the Rep call while I was there. There was an Agreement on Labor and part in about 20 minutes. Car was left for work to be done. It was that entire week and on Friday I was called to pick up. I picked it up and less than two miles away from the Service Center the heater did not work. I called and was told to return the car 3 days later on Monday. I got up that morning , Ice and Snow every where and the wife and I took the car in. About two blocks from the Service Center I received a call saying Mechanic would not be in and not to bring the car. We went back home. I heard nothing else. I called on Wednesday and was told by a Gerald or something like that to bring the car in and he would have a loaner ready for me. I took it in and dropped it off. If this review was based solely on the second time in to repair the heater I would have provide a much better review rating, However two weeks wasted, the replacement of a Heater control module that was working but only replace because GM Corporate said it had to be , AT owners expense and disregarding the 8 yr Voltec Warranty that should have covered it, A $1,200 replacement, and not having the vehicle repaired when picked up I have to rate service this way. It took another $600 some charge to repair the heater problem with the correct part and another week to resolve it. The engine being loud and vibrating problem after picking it up the first time is still present. I don't feel this problem neglect from the Rep that handled my repair, but more from upper management and GM Corporate Customer Service that failed to provide support. I was always treated with friendly response. I can not complain about my second visit and service I received. Had it been based entirely on that visit I would give at least a 4 star rating. NO Compensation by GM or The Dealership was provided for the inconvenience to me the customer for the multiple trips to the shop, the two weeks without a vehicle and the stress and aggrivation caused. The Rep can only do for the customer what the Management will Approve.

Found the car I wanted with all the options Brennan was great!!! He helped me whenever I had a question or requested something done. The women and men there are on point.

Service staff members are professional and friendly, very easy access to pull you car/truck into the staging area . The waiting area has tv and monitor to watch progress of service

I have bought two vehicles there in 2018, both from Madison. Madison and all of the sales managers, Darren, Frank, and Callie are great. They worked their hardest and best to make my buying experience as easy as possible and I am very confident I got the best deal. I have had no issues with the service department either in comparison to other dealers. I would definitely recommend this dealership to anyone seriously looking to purchase a new or used vehicle.

Not sure about the repairs yet because I got the survey before I got my car back; however everything leading up to this point has been great all the follow up phone calls to keep me informed about the process and keeping me in the know about the time line on when my vehicle would be done was awesome.

Was a pleasant experience. When we bought the car Callie the sales manager went above and beyond. the sales man was friendly and helpful. the finance man was very efficient. we really like the new car and would buy another from this dealership.the lady who explained the car was really helpful

We purchased a CPO Chevy, working with Tyson as sales rep. After I used a trade-in that erroneously still had a lien listed, our sale fell apart due to shenanigans, incompetence, and rudeness. We had set an appointment and laid out our needs clearly upon arrival. From arrival to departure, nearly five hours elapsed, due to the constant back-and-forth even though we were clear about our financial requirements. Tyson was rude to my wife, who was 8 1/2 months pregnant, by talking past her and responding to her questions by directing answers to me or ignoring her completely. They had added $500 to the sales price from the previous day when we set the appointment, and refused to alter the figure, blaming "corporate policy and control" on the figure. In addition to that was $800 in snake-oil extras they wouldn't remove. We finally brought the car home, and discovered the following morning that they hadn't properly detailed the car, that it reeked of pet odors and had dog hair littering the cargo area. They called me at the hospital after my daughter's birth to inform me that my title still had a lien listed. I explained that this was an honest mistake and I would get it cleared up. I also explained that I was at the hospital for the next several days. In spite of this, Tyson told me that he'd be calling me the next day to have me come in to correct paperwork. Over the next 1 1/2 weeks I received calls from Tyson as well as two different sales managers, each with different plans for re-doing the sale. By the time we finally had a clear plan from management and an appointment, they were threatening to repossess the car. With my recovering wife and week-old daughter in tow, we arrived at the dealership only to find that they had added $1000 to the sales price, again blaming it on a "corporate promotion" for trade-ins that they had to remove. We walked away from the sale, and they seemed to be glad to be rid of us. I'll never again set foot on a Cable-Dahmer lot, and I'll make sure my friends and relatives avoid them as well.