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Cable Dahmer Chevrolet of Independence

(1,504 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
(866) 784-6649 (866) 784-6649

Reviews

(1,504 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cable Dahmer Chevrolet of Independence from DealerRater.

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Service review cable dahmer, awesome job!

Ron was so helpful! He made the repair process easy . I would use cable dahmer for any repairs . Ask for Ron he was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Day 3 for a water pump

Scheduled Monday to bring in my equinox to have a water pump replaced. I.was told that the part was in stock and it would be done by 3 o’clock that day. It is now Wednesday at 1:45 PM and my car is still not ready. My Two-year-old is in the NICU at the hospital and I have no vehicle. The Service representative won’t return phone calls, answer calls when paged and takes the longest lunch break I’ve ever seen. No offer of any kind solutions or accommodations. Just excuses. When I called and complained they told me if it wasn’t done Tuesday they would give me a loaner. Really? How am I supposed to get it? Tried to pay in advance and couldn’t get the service rep to do it. Just more excuses when I could get him on the phone. Worst service I have ever experienced. On top of all this I had to pay $300.00 to be treated this way. Don’t waste your time, there are better places to take your car to.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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BAIT AND SWITCH!

An SUV was advertised for $14,500 so we wasted a day of vacation to look at the SUV. We offered $12,500 and they came back with $16,500. When we offered to buy it at $14,500 they WOULDN'T SELL IT TO US and wanted to charge us $2K in extra "fees". I wouldn't waste your time- it's a bait and switch operation. We will be reporting them for illegal advertising. No one else should have to waste a day dealing with these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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false advertising on truck

Salesman’s says you should go to another dealer. Didn’t feel concerned for losing business.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Tiffany and Hakan

Ashley and Adrian were great. The repairs that were made were beyond expectations. When we got the car back we denied it was the car before because of how good of a job they did. We greatly appreciated everyone for making the car look better than before!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Cable Dahmer Chevrolet! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Cable Dahmer Chevrolet!

Car owner

Excellent, friendly, reliable customer service. Job well done on repairing my vehicle in a timely manner. They even detailed the inside! And glossed up the body.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Cable Dahmer Chevrolet and we hope to see you again.

Easy and fast service

It was a very good experience. My salesman, Mike Hooper, was great and very easy to work with. I would recommend Cable Dahlmer to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you so much again for your feedback! We hope you have a great day!

5 STAR EXPERIENCE!!!

I would recommend Joey Merlo to anyone looking to purchase a vehicle! He went above and beyond in every aspect of my car buying experience!! I LOVE my new car!!! Thanks again Joey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Webster

first off id never seen a dealership with so many cars to choose from like cable dahmer did . They ended up going to another cable dahmer store to pick up the car I ended up purchasing !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people and place

This place was great all the employees are very friendly and the prices were incredible they explained everything that was going on the whole time and Marie was incredible

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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