Reviews
great service
My service advisor was very friendly and helpful. My vehicle was service quickly and was happy with the quality of the service
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Austin, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Please keep us in mind for future needs and if you haven't already, follow us on Facebook for access to exclusive content! Best regards, Marty Dahmer, (800)-966-9234
Great customer service
Marie Oliver bent over backwards to help me find my fiance her new car. Thank you Marie for your patience and understanding as I don't buy new cars on a regular basis and demand the most for my money. 5 star's
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeffrey, thanks for this marvelous review and congratulations on your fiancee's new car! We are so pleased that Marie was able to provide you with personalized and exceptional service. Enjoy the new car and be sure to like us on Facebook to catch the latest service specials. Best regards, Marty Dahmer, (800)-966-9234
Good Service
Everything was good until i found oil all over my hood /grill and fenders. I was forced to get my vehicle cleaned afterward to remove it.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I am very sorry to hear of your recent discontent with our service department. It is always our goal to achieve 100% customer satisfaction and it comes with great disappointment when we fall short with our guests. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Marty Dahmer, (800)-966-9234
My experience with buying my first new Chevy in in 37 years
Thanks to cable Dahmer and their employees and for making my experience for buying a Chevrolet at a lower cost than I could buy a ford even with my A plan they put in a car cheaper and with more courtescourtesy than than ford dealership I went to. (Especially for the help from Rich Frost)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words and fantastic star-rating are greatly appreciated! I am elated to hear that our staff was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience with Cable Dahmer Chevrolet; we look forward to working with you, your family, and your friends in the future. Marty Dahmer, (800)-966-9234.
Great service
It was great Mike my service guy was excellent and friendly he help me to the fullest and if I ever need anything serviced I will definitely be back
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi J.D and thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Best regards, Marty Dahmer, (800)-966-9234
Service
Got my oil changed, tires rotated and a new remote programmed - I was charged 55 for this free being quoted 45 not sure why it costs so much for 5 minutes of work
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your recent experience, Kimberly. We want each customer to be completely satisfied upon visiting us and we are sorry for the impression you have of your last visit. If there is anything that we can do to help amend the situation and demonstrate the value we place upon providing exceptional customer service, please don't hesitate to contact me directly. Sincerely, Marty Dahmer, (800)-966-9234
But expperience
It was fine but a longer day then I expected to be there. Test drive was fine and going through the financial part was easy enough.&
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your great review, Melissa. We do appreciate for your patience for the extended wait that you encountered. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Marty Dahmer, (800)-966-9234
2005 Cad DHS Repairs
I have used Cable Dahmer for a long in servicing all my vehicle and I really like and Trust Blaine in the service Rep, However it seem like every time I bring it in for some repairs and soon after I pick it up there will be something else wrong with my vehicles, My wife feels that the repair people is causing it and wants me to take to Someone else for the repairs. I hope that I never find out that my wife is right.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reginald, thanks so much for the nice review! Blain is a key component of our team here at Cable Dahmer Chevrolet and he will be very happy to hear about your experience. We are sorry for the impression you may have received regarding our service department but I can guarantee any recommendations made by a member of our team are made in your best interest as well as your vehicle. I would appreciate the opportunity to turn this impression around and ensure you have nothing but complete satisfaction with the service you have received us. If you would like to discuss this situation further or if you have any questions do not hesitate to contact us directly. Sincerely, Donna Burns, (816)-508-2520, dburns@cabledahmer.com.
Oil change
I only had an oil change and tire rotation. Only rotated 2 tires, not all 4. I have to go back next week anyway so I will have them rotate the other 2 then and reset my tpms sensors then.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for your review about our dealership! We appreciate the feedback and are pleased that your service experience was positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We value your business and your comments thus this will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best regards, Marty Dahmer, (800)-966-9234
Great service
Great customer service,, thank you. I got the vehicle I wanted for the price I wanted. Everyone was very nice and helpful. Great overall experience..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love hearing about customers that have a terrific experience at Cable Dahmer Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Marty Dahmer, (800)-966-9234