Reviews
Very professional and timely. Used technology to keep me in the decision loop. Their personnel were very friendly and competent.
Very professional and timely. Used technology to keep me in the decision loop. Their personnel were very friendly and competent.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joesph did a very good job with my car service . It was deeply appreciated . Thank you
Joesph did a very good job with my car service . It was deeply appreciated . Thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving Fred Anderson Toyota of Raleigh a five-star review. Joseph will appreciate your kind words.
Jonathan Spears was great to work with to buy. Everyone at this dealership is pleasant to deal with.
Jonathan Spears was great to work with to buy. Everyone at this dealership is pleasant to deal with.
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- 4.0
- Does recommend this dealer
- Shopped for a used car
Virgil, we're so happy Jonathan and our team made your car-buying experience easy and enjoyable! Thank you for choosing Fred Anderson Toyota of Raleigh and sharing your awesome feedback. Enjoy the ride!
John is a professional, and his decades of experience clearly show as he is open and transparent through the selling and delivery process. I highly recommend him.
John is a professional, and his decades of experience clearly show as he is open and transparent through the selling and delivery process. I highly recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending John and his team at Fred Anderson Toyota of Raleigh! We look forward to working with you again in the future. Have a great day!
Great first experience! Will be back. Tyrone was so helpful and provided great customer service.
Great first experience! Will be back. Tyrone was so helpful and provided great customer service.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love seeing 5-star reviews. Thanks, Dina!
I have had a great experience with Fred Anderson Toyota. I purchased a 2026 Toyota rav4 and I had a smooth transaction in making that purchase. I would easily do it again if I need another vehicle.
I have had a great experience with Fred Anderson Toyota. I purchased a 2026 Toyota rav4 and I had a smooth transaction in making that purchase. I would easily do it again if I need another vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Graham, we love to hear that your sales experience went smoothly at Fred Anderson Toyota of Raleigh! Enjoy your 2026 Toyota RAV4! Safe travels!
Maria was great to work with and led the easiest auto purchase I’ve ever experienced. Appreciate Mike in finance and his transparent approach. Second Landcruiser purchase from Fred Anderson - first back in 1999.
Maria was great to work with and led the easiest auto purchase I’ve ever experienced. Appreciate Mike in finance and his transparent approach. Second Landcruiser purchase from Fred Anderson - first back in 1999.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Josh, thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your experience with Maria and Mike. We hope you enjoy your Land Cruiser!
I bought a vehicle from Cedric and he was very patient, understanding and never pushy. To be honest I am new to the USA and literally haven’t established my credit score as yet. But he worked hard to ensure I found a vehicle within my budget. Please head over to Fred Anderson, they have a wide selection of new and used vehicles for sale. I am excited I took the hour and half drive to there. I left with a vehicle and wasn’t disappointed. Thank Cedric and Fred Anderson.
I bought a vehicle from Cedric and he was very patient, understanding and never pushy. To be honest I am new to the USA and literally haven’t established my credit score as yet. But he worked hard to ensure I found a vehicle within my budget. Please head over to Fred Anderson, they have a wide selection of new and used vehicles for sale. I am excited I took the hour and half drive to there. I left with a vehicle and wasn’t disappointed. Thank Cedric and Fred Anderson.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Debbie, we're delighted to hear that Cedric made your car buying experience a positive one. Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your experience! Safe travels in your new vehicle!
I had a good experience during the purchase of my vehicle. Abdulrahman attended to me; he was professional and transparent. He was clear during our discussion and answered all my questions.
I had a good experience during the purchase of my vehicle. Abdulrahman attended to me; he was professional and transparent. He was clear during our discussion and answered all my questions.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bayo, thank you for sharing your fantastic feedback about Abdulrahman and our team! Congrats on your new car! - Fred Anderson Toyota of Raleigh
When they want to sell you a used car, they'll treat you like gold. But return for the installation of "we owe" item that was outlined in the sales contract, the service manager and his crony both walked away and left me standing the next to the car in the check in bay, without uttering a word. Had to wait 10 minutes before the person from used car sales came over (he was the only competent and kind person in the process). While sitting in vacant intake person's chair, I got to watch every other person being checked in after me get offered a bottled water water, plastic seat protectors and floor mat protectors neatly placed in their cars, and they were kindly directed to the waiting area. Not me. Lesson learned about the service bay operation: when the service advisor makes little to no commission on "we owe" item or promise work, you find out quickly you are not part of the "family plan." To be clear, I followed the instructions given to me: "go to the service department at the scheduled appointment time and tell them to ask for Traevon for a "we owe" item." First they said they never heard of him. I had to show the text I received for them to believe me. Then both the service manager and intake person ghosted me (they simply walked away and didn't come back). To be fair, Traevon from the used car division took car of the install quickly and professionally. Kudos to him. But 1 star (can't leave 0) to the service department. This was the 3rd car purchased from Fred Anderson in past 6 years (first 2 were new, this one was used)
When they want to sell you a used car, they'll treat you like gold. But return for the installation of "we owe" item that was outlined in the sales contract, the service manager and his crony both walked away and left me standing the next to the car in the check in bay, without uttering a word. Had to wait 10 minutes before the person from used car sales came over (he was the only competent and kind person in the process). While sitting in vacant intake person's chair, I got to watch every other person being checked in after me get offered a bottled water water, plastic seat protectors and floor mat protectors neatly placed in their cars, and they were kindly directed to the waiting area. Not me. Lesson learned about the service bay operation: when the service advisor makes little to no commission on "we owe" item or promise work, you find out quickly you are not part of the "family plan." To be clear, I followed the instructions given to me: "go to the service department at the scheduled appointment time and tell them to ask for Traevon for a "we owe" item." First they said they never heard of him. I had to show the text I received for them to believe me. Then both the service manager and intake person ghosted me (they simply walked away and didn't come back). To be fair, Traevon from the used car division took car of the install quickly and professionally. Kudos to him. But 1 star (can't leave 0) to the service department. This was the 3rd car purchased from Fred Anderson in past 6 years (first 2 were new, this one was used)
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your detailed feedback. It's concerning to hear about the treatment you received when returning for the installation item. We pride ourselves on providing excellent customer service at all times, and I would like to personally address this situation and ensure any outstanding issues are rectified. Please don't hesitate to contact me so we can discuss how best to make things right for you. - James Merendino - General Sales Manager - (919) 571-5148