Reviews
The service advisor was great and the entire check-in and check-out process was smooth and efficient. Service was completed before the scheduled time.
The service advisor was great and the entire check-in and check-out process was smooth and efficient. Service was completed before the scheduled time.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Communication was great between service advisor and myself. Was worked in quickly when I had an emergent situation.
Communication was great between service advisor and myself. Was worked in quickly when I had an emergent situation.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Terry Underdue continues to provide exceptional customer service and customer support. We appreciate his professionalism!!
Terry Underdue continues to provide exceptional customer service and customer support. We appreciate his professionalism!!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Spells, we're so glad to hear that Terry continues to impress you with his excellent service. Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your experience!
I had a flat tire and made a last-minute appointment on a Friday before the memorial day holiday. It was a very busy day at the dealership, but my service man, Geoffrey, treated me like I was the only one there. I bought 4 new tires at an excellent price, had them installed and aligned. After a free car wash, I was on my way home…a happy customer.
I had a flat tire and made a last-minute appointment on a Friday before the memorial day holiday. It was a very busy day at the dealership, but my service man, Geoffrey, treated me like I was the only one there. I bought 4 new tires at an excellent price, had them installed and aligned. After a free car wash, I was on my way home…a happy customer.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Toyota of Raleigh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have always got great service at Fred Anderson Toyota, but Ryan in service goes above and beyond in his service to customers. I was taken care of like I was the only customer. Thank you Ryan, I will be using you from now on.
I have always got great service at Fred Anderson Toyota, but Ryan in service goes above and beyond in his service to customers. I was taken care of like I was the only customer. Thank you Ryan, I will be using you from now on.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Toyota of Raleigh! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good experience with Robert. Even though we have to drive one hour from home.we are happy to come back.
Very good experience with Robert. Even though we have to drive one hour from home.we are happy to come back.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re delighted to have you as a loyal customer! It's wonderful to hear that Robert made your visit worthwhile. We truly appreciate your support and look forward to seeing you again at Fred Anderson Toyota of Raleigh! Safe travels!
Very grateful to Oscar in the service dept for his professionalism, patience, and excellent assistance!
Very grateful to Oscar in the service dept for his professionalism, patience, and excellent assistance!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re so grateful for your feedback and will pass along your kind words to Oscar. Thank you for choosing Fred Anderson Toyota of Raleigh!
Couldn’t be happier with Fred Anderson Toyota! Steve tracked down an elusive Grand Highlander Hybrid and made it look easy. Stephanie and John in finance were fantastic- fair, friendly and efficient. Five stars!
Couldn’t be happier with Fred Anderson Toyota! Steve tracked down an elusive Grand Highlander Hybrid and made it look easy. Stephanie and John in finance were fantastic- fair, friendly and efficient. Five stars!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful feedback! We're so glad Steve made the car-buying process look easy and that Stephanie and John were fantastic to work with. We wish you many safe miles in your Toyota Grand Highlander Hybrid! See you next time at Fred Anderson Toyota of Raleigh!
It’s a wonderful place, and professional people like Oscar Lopez, number one a 100 percent good job, so kind and took all the time to explain me everything, always back
It’s a wonderful place, and professional people like Oscar Lopez, number one a 100 percent good job, so kind and took all the time to explain me everything, always back
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Luz, we are so happy to hear Oscar made your visit top-notch! Thank you for choosing Fred Anderson Toyota of Raleigh and for sharing your feedback. We can't wait to welcome you back!
Oscar Lopez, profesional en Toyota, excelencia en trabajo, conocimiento al 100 por ciento en su área de trabajo, me explico todo muy bien acerca del mantenimiento requerido en mi auto, felicidades a Toyota, por tan buen desempeño en el servicio de su colaborador en el dealer.
Toyotas are great right out of the box. But Fred Anderson is a top notch dealer as well. Allof the sales and service people I have met are very knowledgeable and courteous. Corey was the latest and fixed all of my problems in less than two hours!
Toyotas are great right out of the box. But Fred Anderson is a top notch dealer as well. Allof the sales and service people I have met are very knowledgeable and courteous. Corey was the latest and fixed all of my problems in less than two hours!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're pleased to hear you're satisfied with our team’s expertise, especially Corey's efficient service. Thank you for choosing Fred Anderson Toyota of Raleigh and for your kind words. Safe travels!