Reviews
Used car buying process
This was my first experience buying a new car at Mark Jacobson. Previously I had bought or leased new cars from this dealership. Everything about the experience was positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Mrs Barbra went the extra mile to help and I’m very thankful I recommend this place to anyone. I will be referring my fee and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
This place is so awsome!!! The people here are sooo incredible and we will definitely be back to purchase again.. Thank you all so much!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Leo Sullivan and trainees were excellent. They really went above and beyond to make this experience a success. First dealership I went to and felt like they were for the customer. Thanks and keep up the great work!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A blessing
Mr.Adams is such a wonderful person. He took the time to listen to me and not just pitching a sale. He worked with me when I thought ALL hope was lost. He was very open and honest about everything. He did NOT try to rip me off . I drove off the lot today in my new car! I am so in love with it. Thank you Mr.Adams ?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always looking out for others
I bought a new phone and I had problems connecting it to my Bluetooth so I called Frank Adams and he took the time out of busy day to come out and help me get this set up in no time st all thank you Mr Adams for marking my day a little brighter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful
I called Barbara Decatur on last Thursday and told her I was having some problems with my car. She told me to come in on Saturday to talk. She was so helpful with advice, I walked out with a 2019 Toyota Corolla. I was so happy I wanted to cry. Thanks Barbara!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great place to buy a car
This is the second car I have purchased from Mark Jacobson Toyota, and it was an enjoyable experience both times. Frank Adams, the salesman I dealt with on my recent purchase, is the same salesman who I dealt with in my previous purchase. He is not only very knowledgeable and efficient, but he is always a pleasure to deal with. He is one of the reasons I chose to buy a Toyota, instead of another brand from another dealer whose salesman was nowhere close to Frank's standard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dream Team
We recently purchased our car at Mark Jacobson toyota from Leo and he was amazing! We would highly recommend going straight to him for your car purchasing needs! Then we were filling out the paperwork, we worked with Quincy Hamilton and you could tell he had our best interest in mind. He set us up with GAP and a warranty that gives us great peace of mind! He was hilarious to boot! They are the dream team!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience with Alex Dias!
This was my first visit to Mark Jacobson and I was very pleased with the outcome. Alex was beyond helpful in providing me with all the information I needed to make the best decision for myself. He was professional, personal and extremely knowledgeable! Other amazing staff were Mark, Craig and Bob (Finance).
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car