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Niello Audi

(762 reviews)
Visit Niello Audi
Sales hours: 11:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (916) 945-2412 (916) 945-2412
Used (916) 945-2752 (916) 945-2752
Service (916) 945-2279 (916) 945-2279

Inventory

See all 259 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2019.
For over forty years Niello Audi's service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. Call to schedule an appointment to test drive one of our new Audis Audi Certified or hand selected pre-owned vehicles. If you want to feel secure about how your Audi is serviced bring it to Niello Audi. We at Niello are prepared to offer you the highest level of customer service and care. With decades of experience you can be assured that our highly skilled Audi service department is ready to serve you.
Niello Audi is a Magna Society Dealer the highest rating for Audi customer satisfaction.

Service center

Phone number (916) 945-2279

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Audi from DealerRater.

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we always have such a good experience here, Cesar was attentive and helped us with th buying process quickly.

we always have such a good experience here, Cesar was attentive and helped us with th buying process quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind review. We’re pleased that Cesar’s attentiveness helped make your Audi purchase so smooth. We appreciate your loyalty and look forward to helping you again. Aaron Thetford General Manager [email protected]

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Jackie did a great job in the sales and followup of our transaction. She's the best!

Jackie did a great job in the sales and followup of our transaction. She's the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Niello Audi. Aaron Thetford General Manager [email protected]

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Everyone was really helpful and friendly. Nice and clean dealership. The process was smooth. Would definitely recommend to people we know that are shopping for a new car.

Everyone was really helpful and friendly. Nice and clean dealership. The process was smooth. Would definitely recommend to people we know that are shopping for a new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Aaron Thetford General Manager [email protected]

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Cain has been exceptional in his customer service. Making sure that all of my questions and concerns are answered.

Cain has been exceptional in his customer service. Making sure that all of my questions and concerns are answered.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for highlighting Cain’s dedication in addressing all your questions about your used Audi Q5. We appreciate your five-star rating and the time you took to share your experience. Enjoy every drive in your Q5. Aaron Thetford General Manager [email protected]

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I haven't even had my car for two months, and it's already having problems—it's leaking oil.😡

I haven't even had my car for two months, and it's already having problems—it's leaking oil.😡

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alex, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Aaron Thetford General Manager [email protected]

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buying my new Audi was a very easy process. Everyone at the dealership was super easy to deal with! Jacqueline was extremely helpful.

buying my new Audi was a very easy process. Everyone at the dealership was super easy to deal with! Jacqueline was extremely helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting our team with your Audi purchase. We’re delighted the process was so smooth and that Jacqueline’s support was exceptional. We look forward to assisting you again down the road. Aaron Thetford General Manager [email protected]

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Neillo Audi was fantastic right from the first test drive. Cain was one of the best salespeople I have ever dealt with. Always there to answer any questions and always very accommodating. Blake was also very good to deal with. The entire purchase experience from start to finish was one of the best I have ever had. I have purchased over 80 personal vehicles since age 16 so I have alot of experiences with dealers and Neillo definitely stands heads above the rest.

Neillo Audi was fantastic right from the first test drive. Cain was one of the best salespeople I have ever dealt with. Always there to answer any questions and always very accommodating. Blake was also very good to deal with. The entire purchase experience from start to finish was one of the best I have ever had. I have purchased over 80 personal vehicles since age 16 so I have alot of experiences with dealers and Neillo definitely stands heads above the rest.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with the used Audi RS6. Cain and Blake enjoyed making the process smooth and answering your questions. It means a great deal that we stood out in your extensive history of vehicle purchases. Aaron Thetford General Manager [email protected]

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Good customer service. Julian was great and friendly, which I appreciated over the more aggressive approach of sales reps at other dealerships.

Good customer service. Julian was great and friendly, which I appreciated over the more aggressive approach of sales reps at other dealerships.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your used Audi Q4 e-tron purchase. We’re glad Julian’s friendly approach made a difference. Enjoy your Q4 e-tron and safe travels. Aaron Thetford General Manager [email protected]

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Professional and thorough approach by Blake from the moment I entered the showroom. Dianne was incredibly knowledgeable on the various vehicle technical features and options. They made for a trusting decision complimented by Julie's seamless finance process for my second Audi purchase in nine years.

Professional and thorough approach by Blake from the moment I entered the showroom. Dianne was incredibly knowledgeable on the various vehicle technical features and options. They made for a trusting decision complimented by Julie's seamless finance process for my second Audi purchase in nine years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you highlighting Blake’s thorough approach in the showroom and Dianne’s expertise on the Audi Q5’s technical features. It’s wonderful that Julie’s financing process felt seamless for your second Audi purchase. Thank you for your loyalty over the past nine years, and enjoy every mile in your new Q5. Aaron Thetford General Manager [email protected]

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Very good service, definitely would recommend. Although I arrived late, they still did excellent job.

Very good service, definitely would recommend. Although I arrived late, they still did excellent job.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for recommending us. We’re glad we could still deliver excellent service for your Audi A7 even after your late arrival. Feel free to reach out if you need anything else. Aaron Thetford General Manager [email protected]

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