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Niello Audi

(778 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday Closed 8:00am–5:00pm
Tuesday 11:00am–5:00pm 8:00am–5:00pm
Wednesday 11:00am–5:00pm 8:00am–5:00pm
Thursday 11:00am–5:00pm 8:00am–5:00pm
Friday 11:00am–5:00pm 8:00am–5:00pm
Saturday 11:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award

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New (916) 945-2412 (916) 945-2412
Used (916) 945-2752 (916) 945-2752
Service (916) 945-2279 (916) 945-2279

Inventory

See all 246 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2019.
For over forty years Niello Audi's service to the community has been marked by a commitment to providing distinctive automotive products and exceptional service while treating our customers with unyielding integrity. Call to schedule an appointment to test drive one of our new Audis Audi Certified or hand selected pre-owned vehicles. If you want to feel secure about how your Audi is serviced bring it to Niello Audi. We at Niello are prepared to offer you the highest level of customer service and care. With decades of experience you can be assured that our highly skilled Audi service department is ready to serve you.
Niello Audi is a Magna Society Dealer the highest rating for Audi customer satisfaction.

Service center

Phone number (916) 945-2279

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(778 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Niello Audi from DealerRater.

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Really enjoyed working with Jacky and Cesar, very professional and knowledgeable. Niello works hard to earn your business and it shows.

Really enjoyed working with Jacky and Cesar, very professional and knowledgeable. Niello works hard to earn your business and it shows.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted Cesar’s professionalism and expertise made your experience positive. We’re glad our dedication to earning your business was clear. Enjoy your new Audi! Aaron Thetford General Manager [email protected]

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It was a pleasure working with them. Very professional and courteous...especially Diane and Brandon. I am impressed with the Dealership.

It was a pleasure working with them. Very professional and courteous...especially Diane and Brandon. I am impressed with the Dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Delighted to hear your experience was professional and courteous, and we’re glad Dianne provided exceptional assistance. Congratulations on your Audi A4 allroad; we hope it brings you years of enjoyment. Thank you for sharing your positive review. Aaron Thetford General Manager [email protected]

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Very friendly team, Julian was very friendly and knowledgeable. I can't wait to buy my next Audi from there, highly recommended!

Very friendly team, Julian was very friendly and knowledgeable. I can't wait to buy my next Audi from there, highly recommended!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear you enjoyed our friendly atmosphere and Julian’s expertise. Congratulations on your new Audi S3, and we’re thrilled to assist when you’re ready for your next Audi purchase. Please feel free to reach out anytime. Aaron Thetford General Manager [email protected]

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From start to finish, Niello Audi made buying my Q5 easy and enjoyable. Jacqueline was great, transparent and never pushy. She made sure I was taken care of during and after the purchase.

From start to finish, Niello Audi made buying my Q5 easy and enjoyable. Jacqueline was great, transparent and never pushy. She made sure I was taken care of during and after the purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re delighted to hear your Audi Q5 purchase was smooth and enjoyable. It’s great that Jacqueline provided transparent guidance without any pressure and made sure you felt supported throughout. Enjoy your Q5 and we look forward to assisting you again. Aaron Thetford General Manager [email protected]

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Every one was great and super helpful during the entire process on getting my new car!

Every one was great and super helpful during the entire process on getting my new car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s great to know our team supported you throughout getting your used Audi Q3. Congratulations on your new car and thanks for the five-star review. We hope every drive brings you joy. Aaron Thetford General Manager [email protected]

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Cain was (and continues to be) one of the nicest and most knowledgeable salespeople I’ve ever encountered. Everyone at Niello Audi is so wonderful but he is the best. Will continue to highly recommend!

Cain was (and continues to be) one of the nicest and most knowledgeable salespeople I’ve ever encountered. Everyone at Niello Audi is so wonderful but he is the best. Will continue to highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to hear Cain’s expertise and kindness made your used Audi S5 purchase so positive. We’re thrilled that our team could support you every step of the way. Your recommendation means a great deal to us. Aaron Thetford General Manager [email protected]

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Ben was great to talk to and made sure all parts of the process of getting our Audi were super straightforward and easy. Thank you both!

Ben was great to talk to and made sure all parts of the process of getting our Audi were super straightforward and easy. Thank you both!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that securing your used Audi Q8 was clear and easy. We’re glad the communication felt personalized and addressed all your questions. Thank you for the five-star rating, and we look forward to helping with any future Audi needs. Aaron Thetford General Manager [email protected]

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They were straight forward. I got what I wanted. Everything processed quickly. Would recommend the dealership.

They were straight forward. I got what I wanted. Everything processed quickly. Would recommend the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad the process was quick and straightforward and that you drove away in your Volvo XC70 with exactly what you wanted. We appreciate your recommendation and hope to assist you again in the future. Aaron Thetford General Manager [email protected]

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The salesman Lino made the whole decision making and purchasing process a pleasure, no pressure!

The salesman Lino made the whole decision making and purchasing process a pleasure, no pressure!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted to hear you found buying your Audi Q5 stress-free and pressure-free. Jacqueline and our team look forward to helping you with any future needs. Aaron Thetford General Manager [email protected]

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Great service and helpful with figuring out what to do with my old car when there was a weird DMV issue. Love my new Q8 Etron!

Great service and helpful with figuring out what to do with my old car when there was a weird DMV issue. Love my new Q8 Etron!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We’re delighted our team helped you navigate the DMV issue and that you’re enjoying your Audi Q8 e-tron Sportback. Andrew and Julian appreciate your kind words and look forward to assisting you again. Aaron Thetford General Manager [email protected]

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