Reviews
Very thorough and timely regarding the status of my
Very thorough and timely regarding the status of my repairs. Appreciate the financing options for my car.
Very thorough and timely regarding the status of my
Very thorough and timely regarding the status of my repairs. Appreciate the financing options for my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear our team kept you informed throughout your Audi S3 repair and provided timely updates. We’re glad the financing options worked well for you and look forward to helping again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Fantastic service personnel!
Fantastic service personnel! Always top notch, excellent and timely in their communication & updates with customers.
Fantastic service personnel!
Fantastic service personnel! Always top notch, excellent and timely in their communication & updates with customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear our service team delivered timely updates and outstanding support during your recent Audi visit. Omead and Dain will be thrilled to know their efforts made a difference. We look forward to assisting you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Convenient and good communication Convenient and good
Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication
Convenient and good communication Convenient and good
Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication Convenient and good communication
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five-star review. It’s great that the Audi A4 service was convenient and communication stayed clear throughout. Omead thanks you for choosing us and looks forward to assisting you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Nice people, car was good, not too pushy.
Nice people, car was good, not too pushy. When it turned out, after I bought the car, that one of the speakers in the car was blown they replaced it for free.
Nice people, car was good, not too pushy.
Nice people, car was good, not too pushy. When it turned out, after I bought the car, that one of the speakers in the car was blown they replaced it for free.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with our team. We’re glad our staff kept things comfortable and that your used Audi met expectations. It’s great to know the speaker issue was handled quickly at no cost. Aaron Thetford General Manager athetford@niello.com
Great selection and a helpful and knowledgeable staff.
Great selection and a helpful and knowledgeable staff. Very happy I went to niello Audi.
Great selection and a helpful and knowledgeable staff.
Great selection and a helpful and knowledgeable staff. Very happy I went to niello Audi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Delighted to hear our selection and team’s expertise stood out. We appreciate you sharing this feedback and look forward to assisting you again. Aaron Thetford General Manager athetford@niello.com
I had a great experience purchasing my Audi A5.
I had a great experience purchasing my Audi A5. From start to finish, everything went smoothly and the process was stress-free. The team was professional, helpful, and made sure all my questions were answered without any pressure. I truly appreciated how easy they made everything, and I was able to drive home with the exact car I wanted. Overall, it was a seamless and enjoyable car-buying experience.
I had a great experience purchasing my Audi A5.
I had a great experience purchasing my Audi A5. From start to finish, everything went smoothly and the process was stress-free. The team was professional, helpful, and made sure all my questions were answered without any pressure. I truly appreciated how easy they made everything, and I was able to drive home with the exact car I wanted. Overall, it was a seamless and enjoyable car-buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted our team’s professional service without any pressure made buying your used Audi A5 a smooth and stress free experience. Congratulations on driving home in the exact A5 you wanted and thank you for sharing your feedback. Aaron Thetford General Manager athetford@niello.com
Friendly dealership, they have a vastly huge selection of
Friendly dealership, they have a vastly huge selection of vehicles. There’s no pressure if you’re just looking. I personally had my eyes set on one vehicle I was on the fence about but I saw it in person, I took it home. Great dealership and definitely would work with Jackie again.
Friendly dealership, they have a vastly huge selection of
Friendly dealership, they have a vastly huge selection of vehicles. There’s no pressure if you’re just looking. I personally had my eyes set on one vehicle I was on the fence about but I saw it in person, I took it home. Great dealership and definitely would work with Jackie again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. We’re glad Jacqueline guided you through our vast selection, kept things pressure free, and helped you choose the perfect used Lexus RC F. Enjoy your new ride, and we hope to welcome you back soon. Aaron Thetford General Manager athetford@niello.com
I’m happy with the service and thank you for the help in
I’m happy with the service and thank you for the help in getting us the car
I’m happy with the service and thank you for the help in
I’m happy with the service and thank you for the help in getting us the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear Julie provided helpful service as you took delivery of your new Audi Q7. Thank you for choosing us for your purchase. We look forward to assisting you again in the future. Aaron Thetford General Manager athetford@niello.com
They’re always kind and courteous and go above and beyond
They’re always kind and courteous and go above and beyond so thank you for that
They’re always kind and courteous and go above and beyond
They’re always kind and courteous and go above and beyond so thank you for that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s wonderful to hear that our team treated you with kindness and went the extra mile during your Audi SQ5 service. Thank you for your kind words, and we look forward to serving you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206
Great customer service and vehicle selection.
Great customer service and vehicle selection. Easy process from start to finish and happy to be in my new Audi.
Great customer service and vehicle selection.
Great customer service and vehicle selection. Easy process from start to finish and happy to be in my new Audi.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for highlighting our team’s service and selection. We’re glad the process was smooth from start to finish. Congratulations on your new Audi, and we look forward to welcoming you back. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206