Reviews
I feel naturally safe and secure with Omead.
I feel naturally safe and secure with Omead. He’s trust worthy and totally honest. Everyone there seems to be polite and courteous. The guys outside side might need a little kick in the xxx. But that’s just my own experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are truly lucky to have Omead on our team here in Sacramento, so we're glad to hear that he makes you feel so safe and secure during your service visits! We will make sure to pass your kind words along to him. See you next time!
My purchase was made smooth and stress-free by
My purchase was made smooth and stress-free by professional and courteous staff. Andrew took the time to follow up twice. Finance dept. was helpful and courteous as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Audi, Sonia! It's wonderful to know that Andrew and the rest of our team helped to make the purchase experience so smooth and stress-free. We will make sure to pass your thanks along to Andrew and our Finance Department. Happy driving!
Niello found a car for me in Reno.
Niello found a car for me in Reno. After much discussion, and after a test drive I bought it. Afterwards, I found the window sticker, which warned in bold red letters Mobility Vehicle - Not For Retail Sale. Regardless of the meaning of this warning, not being informed about it during negotiations is not a good look for Niello.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you taking the time to walk us through your recent sales experience at Niello Audi and bring this to my attention. If you would be willing to discuss further, please reach out to me at 916-890-0875 at your convenience. Thank you, Robert Burris, Sales Manager
Dain Bryant is a consummate profession!
Dain Bryant is a consummate profession! Very attentive and communicative. I’ve worked with Dain for many years and highly recommend him!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Isn't Dain wonderful, Scott? We're thrilled to know that he has always provided you with attentive and communicative service. We will make sure he sees your kind words and look forward to working with you again in the future!
They were fast and courteous.
They were fast and courteous. They answered all my questions. I was treated with respect and kindness. I definitely would buy another vehicle here!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to walk us through your car buying experience here at Niello Audi, Shelley! So glad that our team was able to answer all of your questions and make the process so quick for you. We look forward to working with you again in the future!
Total buying experience was great.
Total buying experience was great. Their willingness to negotiate and commitment to their customer service was very much appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is what we love to hear! We know that the car-buying process can be stressful, so it's wonderful to know that you appreciated our team's willingness to negotiate and customer service. Please let us know if there are any Audi sales, service or parts needs that we can lend a hand with in the future!
Always great service on my Etron.
Always great service on my Etron. Waited this time and the care was completed in less than 1 hour
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting our Sacramento team with your e-tron! So glad we were able to get your service completed so efficiently this time. See you at your next visit!
Techs are informative, work is done right the first time,
Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!
2022 Q5 needed some sort of fuel sensor replaced.
2022 Q5 needed some sort of fuel sensor replaced. Dain ordered the part and it was repaired quickly. Very easy process. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So glad that Dain was able to get that part ordered and your fuel sensor replaced quickly! Thank you for trusting our Sacramento team with all of your service needs.
Excellent service all the way.
Excellent service all the way.the whole team bends over backwards to help solve my Etron issues!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a review, Will! We're so glad that our team was able to help resolve the issues you were experiencing with your e-tron. If any other questions or concerns come up in the future, we're here to help!